Contract Length: 6 months with possible 12 month extension
The role of data migration delivery manager (digital programme) is based at the Office of the Public Guardian (OPG), part of the Ministry of Justice (MoJ).
The Public Guardian’s responsibilities include supporting members of the public to register a lasting power of attorney (LPA). The LPA authorises trusted family members or friends to make decisions on their behalf, if they lose capacity to look after their personal and financial affairs.
OPG processes around 600,000 LPA applications per year (growing 20% year on year), and supervises a cohort of around 55,000 deputies.
The OPG is part way through an innovative, large scale, digital transformation programme,
which currently comprises 5 products, 3 web-facing and 2 internal staff-facing. These include a digital tool for making LPA applications online, a suite of digital tools for deputies to perform their roles online, and a replacement case management system (Sirius). The OPG digital team uses Agile methods to deliver and iterate these products. The team works closely with the Ministry of Justice's Digital Services division, with the Government Digital Service and with a variety of small suppliers.
The programme is frequently used as an exemplar of how government can be “digital by default”, due to its relentless focus on user needs and rapid delivery approach.
We're looking for an experienced data migration delivery manager / project manager to join our digital team in the Midlands (based in Birmingham or Nottingham), to ensure the successful transfer of data from our old case management systems (Meris and Casrec) to our new system
The role will not include direct line management, however, it may include the day to day coordination of a small number of individuals working on the data migration and will also involve effective persuasion, communication and working relationships with roles at all levels from across the OPG and with software suppliers.
Management of Meris data migration
Understand what data needs to be migrated (this is largely known) and agree the migration approach; Gain agreement from all parties to this
Support negotiation of the work package with the supplier
Maintain and manage a project plan for the migration
Successfully manage the end to end data extraction, transformation and load, through multiple iterations
Put in place a method for identifying, tracking and resolving data gaps and quality issues
Manage the interface between the supplier and OPG staff
Hold both parties to account for delivery to time, cost & quality
Deal with risks and blockers preventing delivery
2. Management of Casrec data migration
Carry out similar activities for the Casrec data migration.
These activities will take place later than the Meris data migration tasks.
3. Progress reporting and stakeholder management
Be the first point of contact with OPG colleagues for all matters relating to the migration of data from OPG’s existing case management systems (Meris and Casrec) to the new case management solution (Sirius). Act as liaison between BAU information, Risk, Legal, IT, Change management and the Digital team where necessary.
Provide clear and reliable progress reports to the Head of Digital, the digital programme manager and technical architect
Engage all stakeholders with the process, giving them confidence in the approach taken and the ability to contribute as needed.
SKILLS AND EXPERIENCE
Proven experience of successfully managing at least 2 data migration projects
Supplier management experience, including negotiation skills
Excellent stakeholder management skills, with the ability to use both formal and informal channels to report progress, manage expectations and gain buy in.
Ability to self manage and to lead, motivate and provide support to a small team / supplier, as needed.
Aware of the requirements of data protection acts (DPA), General Data Protection Regulation (GDPR) and freedom of information acts (FOI)
Technical ability to work “hands-on” with the migration
Some knowledge of finance and document management systems
Experience of working within central Government Oversee and manage a team of Agile Delivery Managers.
Providing guidance, mentoring and training in agile delivery across the team. Manage one or more agile projects, typically to deliver a specific product or transformation via a multi-disciplinary, highly skilled digital team.
Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently. Defining project needs and feeding these into the programme/portfolio process. Work with the Product Manager to define the roadmap for any given product and translate this into user stories.
Lead the collaborative, dynamic planning process - prioritising the work that needs to be done against the capacity and capability of the team. Matrix-managing a multidisciplinary team. Ensure all products are built to an appropriate level of quality for the stage (alpha/beta/production).
Actively participating in the Delivery Manager community, sharing and re-applying skills and knowledge and bringing in best practice.
CV Submission Deadline: 21/08/17 @16:00
THIS ROLE WITH THE MINISTRY OF JUSTICE IS OUTSIDE IR35