Found 424 Customer Service/ Call Centre Jobs

Get new jobs for this search by email
Do you have excellent customer service skills and are looking for a short-term opportunity? We have an exciting opportunity for a number of Customer Service Agents to join a new team at our Client site in Peterlee on an initial 6-month fixed term contract. With a professional telephone manner and excellent communication skills you will answer inbound calls from a range of customers with IT queries. No IT experience is necessary as full training is provided as well as detailed guidance notes to ensure you provide the best possible service. We are open to considering applications from different backgrounds as long as you can demonstrate strong organizational skills and flexibility. The office is open Monday to Friday 6:45am - 9:00pm and candidates should be fully flexible to cover various shift patterns between these hours. Please note that all successful candidates will undergo BPSS security clearance checks
Apply
We are currently working in partnership with one of our most prestigious clients who are looking to recruit professional, enthusiastic and driven individuals to join their vibrant and growing teams. If you are looking for a role within customer service then this is a fantastic opportunity to work for a market leader in the travel industry. There are lots of opportunities to progress and enhance your skills and career with excellent training and development opportunities Whilst this role is initially a temporary position for up to 12 weeks there are very real opportunities to become permanent, depending on performance and attendance. More about the Role To become a team member here, you must possess the passion and drive to achieve and enjoy helping people. These roles are inbound and there is absolutely NO SALES – NOT EVEN UP-SELLING!! If you have a background in retail, hairdressing, care work and call centres then you have the robust customer experience that we are looking for. The role is temporary for up to 12 weeks, with the potential to transfer across to the team. There are weekly incentives in recognition of excellent performance, attitude and commitment and workers will be invited to feedback sessions during their time on site. Role Details: - Paid weekly, starting at £8.21 per hour - Part Time: 20 hours over 5 of the 7 days (Must be available Monday – Sunday) - Shifts between 4pm - 8pm - Great public transport links, cycle sheds and free parking! - Please note that you must be able to attend full time training - Training will be within the hours of 9am – 5pm Monday to Friday for 1 week – this is paid! So, what will you be doing? You will be answering inbound calls from customers of a well known travel organisation; re-issuing travel cards, processing refunds, managing disputes and processing new applications. You will be talking with customers of all ages so adaptability in your communication is key to ensuring the customer is dealt with in a timely and professional manner. Skills & Experience - Must be PC literate; Word, Excel (accuracy and speed are tested) - Must be able to calculate basic mathematics (using a calculator!) - Customer Service experience essential; face to face and call centre - Confident communicator; verbal and written - Experience with working to tight deadlines and in a busy and bustling environment - Excellent listening and typing skills - Ability to multi-task What do we need? 1. Documents that evidence your right to work in the UK • UK Passport OR Full UK Birth Certificate OR non UK Passport with Visa working conditions evidenced OR European ID Card – We do not accept Driving Licenses • Evidence of your National Insurance number (HMRC letter OR Job Centre Letter OR NI Card – We do not accept pay slips • Evidence of your Current Address, dated within the prior 3 months (HMRC letter OR Job Centre Letter OR Rental Agreement OR Bank Statement OR Bank Letter) • Bank Account details to ensure you are paid in to the correct account! 2. Ability to pass a Criminal Basic Disclosure check 3. Ability to pass a 5 Year Reference check; previous employment and academic If you are looking for a role in customer service or even if you are looking for a more challenging role within customer service this is a fantastic opportunity to work for a market leader in their field. There are lots of opportunities to progress and enhance your career with nationally recognised training and development programmes; this could lead to a fixed term contract for the right candidates. If you have the above skills and experience and can commit to the working hours we would like to hear from you. To apply please submit your CV. Thank you for your consideration
Apply
  • £15400 - £20000/annum + Company Benefits
Join us as an Inbound/Outbound Collections Associate on a fixed term basis of 9 months and you'll enjoy the freedom and support you need to make an impact: building better financial futures for our customers and delivering exceptional customer service. This is a fantastic opportunity to join an organisation who are committed to making their service personalised and customer focused by being transparent and delivering tailored solutions for each customer to reduce overall customer debt. Our contact centre is based in Glasgow City Centre in our state of the art offices. The role will involve making outbound calls and taking inbound calls as well as managing customer accounts and investigating the detail; looking to resolve queries and provide the most comfortable plan for our customers Skills we’re looking for • Collections experience isn't essential. We're more interested in your excellent communication skills • We’re looking for people who are team players and love speaking to and helping customers • You should enjoy making decisions and connecting with people from all walks of life • You’ll have a positive attitude and be willing to provide excellent customer service • Experience within a regulated environment, with strong attention to detail, would be beneficial. What we can offer you Apply now for a chance to craft your own career path and join our talented teams.  You’ll receive fantastic training and support, and a fantastic working environment in state of the art offices.  We offer a competitive salary and attractive benefits package and we pride ourselves on rewarding success with our excellent bonus scheme and incentive package. We also have very interactive subsidised events, colleague engagement teams, employee recognition and development programs. • Share Incentive Plan • 25 Days holiday rising to 30 days (plus opportunity to buy/sell) • Pension Scheme – company matching up to 5% • Life Assurance 4 x salary • Private medical insurance / Health plans • Income protection • Employee assistance program • Dress for you day • Cycle to work scheme / Gym Flex / Gadget scheme • Free fruit and hot drinks Please note – we are an equal opportunities employer and FCA regulated company - we will conduct credit, fraud, criminal record and 5-year reference checks as part of our pre-employment screening
Apply
  • £15400 - £20000/annum + Company Benefits
Join us as a Collections Associate on a fixed term basis of 9 months and you'll enjoy the freedom and support you need to make an impact: building better financial futures for our customers and delivering exceptional customer service. This is a fantastic opportunity to join an organisation who are committed to making their service personalised and customer focused by being transparent and delivering tailored solutions for each customer to reduce overall customer debt.  Our contact centre is based in Glasgow City Centre in our state of the art offices. The role will involve making outbound calls and taking inbound calls as well as managing customer accounts and investigating the detail; looking to resolve queries and provide the most comfortable plan for our customers Skills we’re looking for • Collections experience isn't essential. We're more interested in your excellent communication skills • We’re looking for people who are team players and love speaking to and helping customers • You should enjoy making decisions and connecting with people from all walks of life • You’ll have a positive attitude and be willing to provide excellent customer service • Experience within a regulated environment, with strong attention to detail, would be beneficial. What we can offer you Apply now for a chance to craft your own career path and join our talented teams.  You’ll receive fantastic training and support, and a fantastic working environment in state of the art offices.   We offer a competitive salary and attractive benefits package and we pride ourselves on rewarding success with our excellent bonus scheme and incentive package. We also have very interactive subsidised events, colleague engagement teams, employee recognition and development programs. • Share Incentive Plan  • 25 Days holiday rising to 30 days (plus opportunity to buy/sell) • Pension Scheme – company matching up to 5% • Life Assurance 4 x salary • Private medical insurance / Health plans • Income protection • Employee assistance program • Dress for you day • Cycle to work scheme / Gym Flex / Gadget scheme • Free fruit and hot drinks Please note – we are an equal opportunities employer and FCA regulated company - we will conduct credit, fraud, criminal record and 5-year reference checks as part of our pre-employment screening
Apply
We are currently working in partnership with one of our most prestigious clients who are looking to recruit professional, enthusiastic and driven individuals to join their vibrant and growing teams. If you are looking for a role within customer service then this is a fantastic opportunity to work for a market leader in the travel industry. There are lots of opportunities to progress and enhance your skills and career with excellent training and development opportunities Whilst this role is initially a temporary position for up to 12 weeks there are very real opportunities to become permanent, depending on performance and attendance. More about the Role To become a team member here, you must possess the passion and drive to achieve and enjoy helping people. These roles are inbound and there is absolutely NO SALES – NOT EVEN UP-SELLING!! If you have a background in retail, hairdressing, care work and call centres then you have the robust customer experience that we are looking for. The role is temporary for up to 12 weeks, with the potential to transfer across to the team. There are weekly incentives in recognition of excellent performance, attitude and commitment and workers will be invited to feedback sessions during their time on site. Role Details: Paid weekly, starting at £8.21 per hour Part Time: 20 hours over 5 of the 7 days (Must be available Monday – Sunday) Shifts between 8am - 12pm Great public transport links, cycle sheds and free parking! Please note that you must be able to attend full time training - Training will be within the hours of 9am – 5pm Monday to Friday for 1 week – this is paid! So, what will you be doing? You will be answering inbound calls from customers of a well known travel organisation; re-issuing travel cards, processing refunds, managing disputes and processing new applications. You will be talking with customers of all ages so adaptability in your communication is key to ensuring the customer is dealt with in a timely and professional manner. Skills & Experience Must be PC literate; Word, Excel (accuracy and speed are tested) Must be able to calculate basic mathematics (using a calculator!) Customer Service experience essential; face to face and call centre Confident communicator; verbal and written Experience with working to tight deadlines and in a busy and bustling environment Excellent listening and typing skills Ability to multi-task What do we need? 1. Documents that evidence your right to work in the UK • UK Passport OR Full UK Birth Certificate OR non UK Passport with Visa working conditions evidenced OR European ID Card – We do not accept Driving Licenses • Evidence of your National Insurance number (HMRC letter OR Job Centre Letter OR NI Card – We do not accept pay slips • Evidence of your Current Address, dated within the prior 3 months (HMRC letter OR Job Centre Letter OR Rental Agreement OR Bank Statement OR Bank Letter) • Bank Account details to ensure you are paid in to the correct account! 2. Ability to pass a Criminal Basic Disclosure check 3. Ability to pass a 5 Year Reference check; previous employment and academic If you are looking for a role in customer service or even if you are looking for a more challenging role within customer service this is a fantastic opportunity to work for a market leader in their field. There are lots of opportunities to progress and enhance your career with nationally recognised training and development programmes; this could lead to a fixed term contract for the right candidates. If you have the above skills and experience and can commit to the working hours we would like to hear from you. To apply please submit your CV. Thank you for your consideration
Apply
We are currently working in partnership with one of our most prestigious clients who are looking to recruit professional, enthusiastic and driven individuals to join their vibrant and growing teams. If you are looking for a role within customer service then this is a fantastic opportunity to work for a market leader in the travel industry. There are lots of opportunities to progress and enhance your skills and career with excellent training and development opportunities Whilst this role is initially a temporary position for up to 12 weeks there are very real opportunities to become permanent, depending on performance and attendance. More about the Role To become a team member here, you must possess the passion and drive to achieve and enjoy helping people. These roles are inbound and there is absolutely NO SALES – NOT EVEN UP-SELLING!! If you have a background in retail, hairdressing, care work and call centres then you have the robust customer experience that we are looking for. The role is temporary for up to 12 weeks, with the potential to transfer across to the team. There are weekly incentives in recognition of excellent performance, attitude and commitment and workers will be invited to feedback sessions during their time on site. Role Details: - Paid weekly, starting at £8.21 per hour - Part Time: 20 hours over 5 of the 7 days (Must be available Monday – Sunday) - Shifts between 4pm - 8pm - Great public transport links, cycle sheds and free parking! - Please note that you must be able to attend full time training - Training will be within the hours of 9am – 5pm Monday to Friday for 1 week – this is paid! So, what will you be doing? You will be answering inbound calls from customers of a well known travel organisation; re-issuing travel cards, processing refunds, managing disputes and processing new applications. You will be talking with customers of all ages so adaptability in your communication is key to ensuring the customer is dealt with in a timely and professional manner. Skills & Experience - Must be PC literate; Word, Excel (accuracy and speed are tested) - Must be able to calculate basic mathematics (using a calculator!) - Customer Service experience essential; face to face and call centre - Confident communicator; verbal and written - Experience with working to tight deadlines and in a busy and bustling environment - Excellent listening and typing skills - Ability to multi-task What do we need? 1. Documents that evidence your right to work in the UK • UK Passport OR Full UK Birth Certificate OR non UK Passport with Visa working conditions evidenced OR European ID Card – We do not accept Driving Licenses • Evidence of your National Insurance number (HMRC letter OR Job Centre Letter OR NI Card – We do not accept pay slips • Evidence of your Current Address, dated within the prior 3 months (HMRC letter OR Job Centre Letter OR Rental Agreement OR Bank Statement OR Bank Letter) • Bank Account details to ensure you are paid in to the correct account! 2. Ability to pass a Criminal Basic Disclosure check 3. Ability to pass a 5 Year Reference check; previous employment and academic If you are looking for a role in customer service or even if you are looking for a more challenging role within customer service this is a fantastic opportunity to work for a market leader in their field. There are lots of opportunities to progress and enhance your career with nationally recognised training and development programmes; this could lead to a fixed term contract for the right candidates. If you have the above skills and experience and can commit to the working hours we would like to hear from you. To apply please submit your CV. Thank you for your consideration
Apply
We are currently working in partnership with one of our most prestigious clients who are looking to recruit professional, enthusiastic and driven individuals to join their vibrant and growing teams. If you are looking for a role within customer service then this is a fantastic opportunity to work for a market leader in the travel industry. There are lots of opportunities to progress and enhance your skills and career with excellent training and development opportunities Whilst this role is initially a temporary position for up to 12 weeks there are very real opportunities to become permanent, depending on performance and attendance. More about the Role To become a team member here, you must possess the passion and drive to achieve and enjoy helping people. These roles are inbound and there is absolutely NO SALES – NOT EVEN UP-SELLING!! If you have a background in retail, hairdressing, care work and call centres then you have the robust customer experience that we are looking for. The role is temporary for up to 12 weeks, with the potential to transfer across to the team. There are weekly incentives in recognition of excellent performance, attitude and commitment and workers will be invited to feedback sessions during their time on site. Role Details: Paid weekly, starting at £8.21 per hour Full Time: 40 hours over 5 of the 7 days (Must be available Monday – Sunday) Shifts between 8am-8:15pm Great public transport links, cycle sheds and free parking! Training will be within the hours of 9am – 5pm Monday to Friday for 1 week – this is paid! Initially a temporary role for up to 12 weeks So, what will you be doing? You will be answering inbound calls from customers of a well known travel organisation; re-issuing travel cards, processing refunds, managing disputes and processing new applications. You will be talking with customers of all ages so adaptability in your communication is key to ensuring the customer is dealt with in a timely and professional manner. Skills & Experience Must be PC literate; Word, Excel (accuracy and speed are tested) Must be able to calculate basic mathematics (using a calculator!) Customer Service experience essential; face to face and call centre Confident communicator; verbal and written Experience with working to tight deadlines and in a busy and bustling environment Excellent listening and typing skills Ability to multi-task What do we need? 1. Documents that evidence your right to work in the UK • UK Passport OR Full UK Birth Certificate OR non UK Passport with Visa working conditions evidenced OR European ID Card – We do not accept Driving Licenses • Evidence of your National Insurance number (HMRC letter OR Job Centre Letter OR NI Card – We do not accept pay slips • Evidence of your Current Address, dated within the prior 3 months (HMRC letter OR Job Centre Letter OR Rental Agreement OR Bank Statement OR Bank Letter) • Bank Account details to ensure you are paid in to the correct account! 2. Ability to pass a Criminal Basic Disclosure check 3. Ability to pass a 5 Year Reference check; previous employment and academic
Apply
After Sales Customer Advisor - 12 month FTC £23,000 - £25,000 A global American manufacturer based in Hammersmith, West London is looking for an efficient After Sales Customer Advisor. This is a 12 month fixed term contract where you will deliver an outstanding customer experience for the UK & Ireland market. Previous Customer Service experience in a similar role is a must as you will be handling a high number of calls and emails as well as deal with enquiries through Social Media channels and live chat. This is an ideal role to utilise your excellent communication skills and would suit those that have a calm yet effective approach to problem solving. Core Key Responsibilities: Be the 'voice' of the company and a fountain of knowledge for customers Support customers via Calls, Email, Social Media, Live Chat, Mail, etc. Manage a high number of emails and calls, cases to be solved within the set timeframe Handle warranty enquiries Identify and troubleshoot technical issues with products Report any recurring claims or topics to Line Manager Achieve/exceed annual targets for replacement part sales to customers Develop and promote additional sales activities Support customers throughout their online shopping experience Handling delivery enquiries, refund requests and general enquiries Core Key Skills: Previous Customer Service experience Excellent communication skills Be highly numerate Be IT literate Have strong attention to detail Calm with a measured approach to workload and prioritisation Able to balance numerous client queries at the same time Ability to build rapport and trust with customersProduct training will be provided, this is a fantastic opportunity to build your office based customer service experience even further! Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
Apply
Sewell Wallis are currently recruiting for a Customer Service Specialist on behalf of our client who are based on the outskirts of Wakefield, towards Huddersfield, to join them on a 6 month contract basis initially to assist during a busy period in their department. They are looking for someone who is confident and has some experience in customer service - they will also look at someone who has some administration experience who is keen to gain further exposure in an office environment. Location: Outskirts of Wakefield, towards Huddersfield Salary: £16,500 - £18,000 per annum, dependent on experience Hours: 3 Days p/w Duties: *Download orders using various portals and websites for UK and USA orders *Order entry of sales orders with a high level of accuracy *Processing of invoicing *Answering telephone calls from customers and personally handling and resolving any service related calls *Responding to emails professionally, with attention to detail on spelling and grammar *Ensure customers' expectations are always met or exceeded, keeping channels of communication open regarding orders processing and fulfillment If this role appeals to you then please contact Chloe Wilford at Sewell Wallis. Sewell Wallis acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. As part of our recruitment process, we will retain your CV for a period of one year to enable us to consider you for future roles. After this period your CV will be deleted
Apply
Sewell Wallis are currently recruiting for a Customer Service Specialist on behalf of our client who are based on the outskirts of Wakefield, towards Huddersfield, to join them on a 6 month contract basis initially to assist during a busy period in their department. They are looking for someone who is confident and has some experience in customer service - they will also look at someone who has some administration experience who is keen to gain further exposure in an office environment. Location: Outskirts of Wakefield, towards Huddersfield Salary: £17,000 - £18,000 per annum, dependent on experience Hours: 3 Days p/w Duties: *Download orders using various portals and websites for UK and USA orders *Order entry of sales orders with a high level of accuracy *Processing of invoicing *Answering telephone calls from customers and personally handling and resolving any service related calls *Responding to emails professionally, with attention to detail on spelling and grammar *Ensure customers' expectations are always met or exceeded, keeping channels of communication open regarding orders processing and fulfillment If this role appeals to you then please contact Chloe Wilford at Sewell Wallis. Sewell Wallis acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. As part of our recruitment process, we will retain your CV for a period of one year to enable us to consider you for future roles. After this period your CV will be deleted
Apply