Found 569 Customer Service/ Call Centre Jobs

We have a fantastic opportunity for experienced Call Centre/Service Desk/Call loggers/First Line support Analysts in Hampton, Peterborough.

Due to COVID19 this role will initially be working from home, until the site returns to normality.

You will need to have experience of working In a call centre or service desk role.

Various Shifts. 7.5 hour shift. Desk covered between 07:00 - 20.30 and will include a Saturday and Sunday shifts on a rota basis.

Contracts min 3 months, with a view to going perm long term .

Answering incoming contacts from customers and to accurately log incidents ensuring all relevant data is captured whilst logging the incident. To provide a single point of contact to our customers and to ensure that incidents are fully managed through to resolution.

*1st Line Support of Wintel/Retail and Hardware related incidents.
*Accurately log incidents and ensure all relevant data is captured whilst logging the incident.
*Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.
*Proactively keeping Customers informed on incident or request status and progress.
*Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group.
*Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary.
*Resolve >60% of incidents logged as a First Time Fix

So if you are a Call Logger/Service Desk/First Line support/Call Centre analyst with the above skills and experience please apply now!

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Global Technology Solutions is acting as an Employment Business in relation to this vacancy..

At Third Federal, named for five years in a row as One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

Working in a team environment, the Loan Administrator/Customer Service Representative III will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone. Primary responsibilities will focus on opening depository accounts (checking, savings, certificate of deposit, IRA's) as well as taking Equity Line/loan applications and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting. This position is available at our Middleburg Heights Branch, Middleburg Heights, OH, 44130.

Requirements:

• 6 months of recent Retail Bank Teller experience.
• 2 years of recent experience working in a retail branch banking location on the platform with new account openings, Equity loan applications and resolving customer issues.
• Conventional first mortgage experience is a plus.
• Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
• The successful candidate will work in all areas of the branch.
• High School graduate or equivalent.
• To be considered, you must meet all of the basic requirements.

NOTE: The position requires recent Retail Branch Platform, Teller and Equity Loan and Equity Line applications experience.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

At Third Federal, named for five years in a row as One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

We are looking for an experienced Teller/Customer Service Rep I for our Brecksville Branch (Brecksville, OH, 44141). The qualified candidates will be proficient in all aspects of cash handling, managing and balancing a teller drawer and positively resolving customer issues. Dedication to delivering outstanding customer service is required.

Responsibilities:

• Working with the bank's customers (face to face) handling financial transactions and problem resolution in a professional and friendly manner.
• Managing and balancing a teller drawer.
• Position is Monday thru Saturday (5 day work week).

Requirements:

• One year of recent previous teller experience required
• A minimum of 6 months recent cash handling experience and one year of customer service experience in a face to face retail bank environment
• High School diploma
• Outstanding customer service skills to include:
• professional grammar and demeanor
• positive, proactive, and friendly interpersonal skills
• Willingness to periodically work other branch locations
• New deposit account opening experience is a plus

Position is at our Brecksville Branch in Brecksville, OH.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

At Third Federal, named for five years in a row as One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

Working in a team environment, the Loan Administrator/Customer Service Representative III will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone. Primary responsibilities will focus on opening depository accounts (checking, savings, certificate of deposit, IRA's) as well as taking Equity Line/loan applications and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting. This position is available at our Rocky River Branch, Rocky River,OH.

Requirements:

• 6 months of recent Retail Bank Teller experience.
• 2 years of recent experience working in a retail branch banking location on the platform with new account openings, Equity loan applications and resolving customer issues.
• Conventional first mortgage experience is a plus.
• Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
• The successful candidate will work in all areas of the branch.
• High School graduate or equivalent.
• To be considered, you must meet all of the basic requirements.

NOTE: The position requires recent Retail Branch Platform, Teller and Equity Loan and Equity Line applications experience.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

At Third Federal, named for five years in a row as One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

Working in a team environment, the Savings Counselor/Customer Service Representative II will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone. Primary responsibilities will focus on running a Teller Window, opening depository accounts (checking, savings, certificate of deposit, IRA's) and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting. This position is available at our Sarasota Office; 4048 Jenkins Place; Sarasota, FL 34231.

Requirements:

• 6 months of recent Retail Bank Teller experience.
• 2 years of recent experience working in a retail branch banking location on the platform with new account openings and resolving customer issues.
• Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
• The successful candidate will work in all areas of the branch.
• High School graduate or equivalent.
• To be considered, you must meet all of the basic requirements.

NOTE: The position requires recent Retail Branch Platform and Teller experience.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

We're looking for multiple COVID Marshall's in Northampton!

Location: Northampton, NN14 4LZ
Pay rate: £9.30ph
Hours: 7am - 8pm (13-hour shifts)
Role type - Temporary

We require COVID Marshall's to start with us as early as possible. Who we're looking for? Someone who is driven by customer service and a positive attitude to work at our testing site in Northampton. You will also require to be fully flexible as the shifts will be including weekend work.

What you need to succeed?
DBS will be required for this role.

What you'll get in return?
4 days on/4 days off, 13 hour shifts available. Be part of the nation's proactive response to the COVID crisis and help maintain COVID process' on certain sites in Northampton. You will also receive 2 days of training in the role and lunch will also be provided on site.

This role will be working within socially distanced guidelines and you are not required to be in direct contact with anyone else. You should also have a very good understanding of health and safety & understand the COVID restrictions.

If you are interested, click apply & our resourcing team will be in contact in due course.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

At Third Federal, named for five years in a row as One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

We are looking for a high energy, experienced loan professional with installment loan or home equity loan application experience. This position is responsible for: working with prospective customers seeking a Home Equity Line/Loan, refinance or conventional mortgage loan; providing loan details, calculating payments, ratios, closing costs and program information to assist the prospective customer in choosing the appropriate product; taking applications and maintaining close contact with the borrower, realtor, and seller throughout the process to ensure a stress free close or refinance. Our loan administrators are not on commission so that they are able to focus on doing what's right for the customer.

Requirements:

Two years of recent Installment loan or Home Equity loan application experience required.

Excellent customer service skills

Excellent written and verbal communication skills

Demonstrated ability to work independently while contributing to a team environment

1st Mortgage loan experience a plus.

High School Diploma or GED.

Our loan administrators are not on commission so that they are able to focus on doing what's right for the customer. The open position is located at our Polaris Loan Production Office, Westerville, OH. 43082

We offer a pleasant, customer service oriented work environment, competitive compensation and comprehensive benefits package.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

At Third Federal, named for five years in a row as One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

Working in a team environment, the Loan Administrator/Customer Service Representative III will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone.

Primary responsibilities will focus on opening depository accounts (checking, savings, certificate of deposit, IRA's) as well as taking Equity Line/loan applications and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting. This position is available at our Sarasota Branch (Sarasota, FL, 34231).

Requirements:

6 months of recent Retail Bank Teller experience.

2 years of recent experience working in a retail branch banking location on the platform with new account openings, Equity loan applications and resolving customer issues.

Conventional first mortgage experience is a plus.

Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.

The successful candidate will work in all areas of the branch.

High School graduate or equivalent.

To be considered, you must meet all of the basic requirements.

NOTE:

The position is at our Sarasota Branch, Sarasota, FL, 33704.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Job ID: 216722

Location: SAN DIEGO, CA, US

Date Posted: 2021-05-04

Category: Engineering and Sciences

Subcategory: Engineering Technician

Schedule: Full-time

Shift: Day Job

Travel: Yes, 25 % of the Time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: No

Description

SAIC anticipates a requirement for multiple Engineering Technicians to support the Corrosion Control Contractor Engineering Technical Services (CETS) contract. These positions will be located at various Navy and Marine Corps installations across the US and some located at OCONUS locations. These positions are contingent upon contract award and part of an incumbent capture.

The technicians will support Navy Aviation maintenance control at world-wide Navy and Marine Corps Fleet shore activities associated with instructing and training military and civilian personnel in prevention, inspection, and treatment of aircraft corrosion. The positions require a well-rounded combination of formal education, training, and experience in the theory and application of aviation maintenance control and scheduling, performing maintenance training, and continuous process improvement using industry standard project management and execution standards such as PMI, ISO, and CMMI. Additionally, possession of a good working knowledge of technical disciplines other than the technicians specialty (such as higher mathematics, engineering principles, and the physical sciences) is ideal. Possession of superior oral and written communications skills and the ability to achieve desired outcomes without direct supervision is imperative in order to successfully perform the duties of this position. The technicians must be able to work on technical projects in a distributed team environment and solve moderately complex problems without supervision.

Qualifications

EDUCATION AND EXPERIENCE:

• High School diploma or GED; AND Technical Training in a RELEVANT TECHNICAL FIELD
• At least five (5) years of practical (hands-on) experience within the past seven (7) years. Experience should be in direct support of aviation maintenance control.
• Two (2) years of this experience must have been at or above the military E-6 level or the non-military equivalent.
• Non-military equivalent experience level is at or above senior journeyman level, Senior Electronics or Engineering Technician level, etc. Navy Aviation instructor, continuous process improvement, and/or aviation maintenance scheduling experience is desired.

Optional sources include:

• Navy "A" and/or "C" schools or service equivalent schools
• Accredited Vocational Education Institutions
• OEM/Factory technical training programs related to the system(s)/equipment being supported
• Navy Aviation Master Training
• Continuous process improvement training

CLEARANCE REQUIREMENT:

• Must have an active Secret clearance
• Some positions will require a Top Secret clearance depending on location

.