Found 285 Customer Service/ Call Centre Jobs

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  • £83.34 - £92.95/day
This is a great opportunity to work with one of the best employers and to build exposure to the aviation industry. All training will be provided and this would be an excellent opportunity for a recent college/university leaver looking to start a career in the aviation indsutry. Ex-military personnel are also encouraged to apply. This is being offered on a 6 on, 3 off shift pattern - including AM/PM shifts. It is essential you are happy working weekends. Key Responsibilities * To assist in the correct set up and reconfiguration of the simulator. * To assist in the reporting of all Simulator faults/observations following the relevant process. * Under supervision - support the data prep staff with scenario data testing. * Act as pseudo pilots, interacting clearly and realistically via simulated communication link with the participating TATC, and inputting instructions and messages into the simulator in response to TATC commands. * Ensure timely and accurate input, to ensure the TATC remains focused and a professional service is given. * Carry out support duties in connection with non-simulation work at an appropriate level Requirements * An appreciation of ATC, Training & Simulation or the aviation industry * Quick accurate thinking, a clear speaking voice with excellent communication skills and good diction is essential. * Knowledge of Radio Telephony (R/T) phraseology including Phonetic Alphabet. * Appreciation of delivering theory and practical training to others is desirable but not essential. * It is essential to have the ability to work positively and effectively as part of a team and be able adapt readily to changing situations and procedures; have a flexible approach to the workload. * Proficiency in standard desktop IT packages is desirable. * Ability to interact with modern technology including multiple touchscreen devices. It is essential you are able to obtain UK Security Clearance. For more information or to apply can you please call Harry Oakey on (phone number removed) or email Alderwood acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc. Gattaca Plc provides support services to Alderwood and may assist with processing your application
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Job Title: Customer Service Representative. Job Type: Temp to perm role Industry: Customer Service Location: Wilmslow Salary: £8.46 an hour. Starting ASAP… Are you looking for a new Customer Service opportunity? Are you looking for a role where you don’t have to work late nights or weekends? Are you looking for a customer service role with a work/life balance? Then this is the job for you! This is a temporary position starting immediately, therefore you must be able to start ASAP this position will turn permanent for the right candidate. As a Customer Service Representative we are looking for an individual who is passionate about delivering exceptional customer service. As this role is predominantly phone based, you will need to be an excellent communicator. This role is a complex and varied role, providing a great opportunity for someone looking to enhance their customer service skills further. Your day to day responsibilities will include: The Job: * Handling inbound enquiries via email and phone; providing information and booking appointments * Making outbound calls following up on enquiries about availability * Providing a world class customer service over the telephone * Dealing with queries and complaints * Working to team and individual targets * Logging all information accurately on the in-house system Hours of work: Working shifts between 8.00am-7.00pm Monday to Friday, 37.5 hours per week and could involve Saturday work. Benefits: Great working environment Newly refurbished building Weekly pay 28 days holiday per year (includes bank holidays) Dedicated consultant at Search Consultancy Have you got the following experience or skills? * Previous experience of delivering exceptional customer service * Ability to sympathise with the customer * Working in a fast paced environment * Ideally phone based customer service experience * Ability to problem solve and take ownership of each customer query * Excellent communication skills at all levels * A passion for customer service * Excellent team player You will be subject to a criminal records background check for this role. Then we want to hear from you! Please apply online now…. Keywords: Customer Service Advisor, Customer Service Executive, Customer Care Advisor, Inbound, Call Centre, Contact Centre Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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Job Title: Customer Service Representative Job Type: Ongoing temp roles potentially perm for the right candidates Industry: Customer Service Location: Salford Salary: £8.40 an hour Start dates: ASAP. Shift is initially working Tuesday to Saturday 12-9pm shift and then Sunday to Thursday the following month. Seeking a new Customer service opportunity? Keen to represent an global beauty brand? Looking for a customer service role with work/life balance? Then this is the job for you! This is a temporary position with the opportunity to potentially go permanent, provided that you are suited to the role and a good fit within the company. As a Customer Service Representative for a chic, international beauty brand, you will need to be knowledgeable and up to date with the latest cosmetic product trends, possess excellent communication skills, and be passionate about delivering exceptional customer service. This is a complex and varied role, providing a great opportunity for anyone looking to enhance their customer service skills further. As a Customer Service Representative, your day-to-day responsibilities will include: * Acting as the first point of contact for all queries via phone, e-mail, webchat and social media * Making outbound calls following up on enquiries about availability * Providing a world class customer service over the telephone * Dealing with queries and complaints * Working to team and individual targets * Logging all information accurately on the in-house system You can expect to benefit from: * Great working environment * Newly refurbished building * Weekly pay – so you’ll always have a good cash flow * 28 days holiday per year * Dedicated consultant at Search Consultancy to help you along your career development What you will need: * Previous experience of delivering exceptional customer service * Ability to empathise with the customer * Ability to work under pressure in a fast-paced environment * Ideally phone-based customer service experience * Problem-solving skills and the ability to take ownership over each customer query * Excellent communication skills at all levels * A passion for customer service * Excellent team player Have we sparked your interest? If so then don’t delay and apply today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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What are you working forward to?

At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers' success-and we'll do the same for you: through generous benefits, continuous learning and clear career progression. On our team, you'll enjoy high starting wages (Current starting payrate is $16.50/hour) and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for you whole family, dental & vision insurance, and a 401(k) with company match.

What you'll do as a Collections Representative?

You'll handle out-bound and in-bound calls, set up payment arrangements, counsel our cardholders on their financial situations and use your customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation. You'll also tackle the important work of getting past due accounts up to date, and most importantly, you'll improve service by using your customer service skills.

What you'll need to succeed

You'll be an effective listener, with great communication skills and strong customer service skills. You'll be the kind of person who can engage and solve problems, as well as proving your analytical skills on a daily basis. On top of this, you'll need proficient computer skills, and be comfortable utilizing PowerPoint, Word, Excel and Outlook programs.

What you'll need to be considered for this role

*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT

  • 6months customer service experience of any kind and/or military equivalent experience.

  • Fully fluent English and Spanish

  • Confidence using a computer

  • Have a high school diploma or equivalent

  • Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process

  • Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months' time in position before they can post. All internal employees must have at least a consistently meets expectations performance rating and have approval from your manager to post (or

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What are you working forward to?

At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers' success-and we'll do the same for you: through generous benefits, continuous learning and clear career progression. On our team, you'll enjoy high starting wages (Current starting payrate is $15.00/hour) and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for your whole family, dental & vision insurance, and a 401(k) with company match.

What you'll do as a Collections Representative?

You'll handle out-bound and in-bound calls, set up payment arrangements, counsel our cardholders on their financial situations and use your customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation. You'll also tackle the important work of getting past-due accounts up to date, and most importantly, you'll improve service by using your customer service skills.

What you'll need to succeed

You'll be an effective listener, with great communication skills and strong customer service skills. You'll be the kind of person who can engage and solve problems, as well as proving your analytical skills on a daily basis. On top of this, you'll need proficient computer skills, and be comfortable utilizing PowerPoint, Word, Excel and Outlook programs.

What you'll need to be considered for this role

*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT

  • 6months customer service experience of any kind and/or military equivalent experience.

  • Confidence using a computer

  • Have a high school diploma or equivalent

  • Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process

  • Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months' time in position before they can post. All internal employees must have at least a consistently meets expectations performance rating and have approval from your manager to post (or the approval of your mana
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  • £33000 - £34000/annum
In-house Corporate Security Officer – 5 month FTC Location: Central London Salary: £32,000 - £34,000 + Benefits Hours: Monday to Friday (Day shifts) Please note that this role commences on a 5 month Fixed Term Contract but there will be potential for this role to become permanent. This corporate security officer role offers an excellent basic salary and benefits. Applicants should hold a SIA license, have excellent customer service and communication skills. Essential criteria: * SIA License holder * Happy to commence on a 5 month Fixed Term Contract * Able to commence employment within 2 weeks of interview date if successful * Strong customer service skills * Well presented with excellent communication skills Duties to include: * Meeting and greeting visitors to the site in a polite and customer focused manner * Manage access control to the site * Front of house duties * Issuing passes to visitors and staff members * Internal and external patrols * Operation of CCTV and access control systems * Produce accurate and comprehensive incident reports * Ensure all Health & Safety policies are adhered to * Work in conjunction with site Assignment Instructions * Respond to emergency situations * Work as part of a customer focused team Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. * Corporate Security * Manned Guarding - Management & Operations * Manned Guarding - SIA licensed Officer & site personnel staff * Retail Loss Prevention, Audit & Fraud * Security Sales & Business Development * HSEQ (Health, Safety, Environmental & Quality Assurance) * Facilities Management - Hard (M&E) & Soft Services * Electronic Security
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  • £8.38/hour pension, holidays, vouchers
Customer Advisor role starting on Wednesday 26th June and running until 1st September. This is a project which involves relaying information to customers, NO sales whatsoever. It is based in a contact centre and therefore will involve using a head-set. Some form of customer service based experience is required, although full training will be provided. Regrettably, we can only consider candidate who have no bulk holidays booked, odd days off here and there are acceptable but if you have a block of days off, such as a week, we will not be able to hire you for this project. The hours of work are between 8am and 8pm on a shift between Monday and Saturday, no Sunday work. It is for 40 hours per week. Central Southend location with a vibrant and dynamic organisation - one of our long-established clients. To speed the application process, submit your CV here AND CALL US immediately afterwards on (phone number removed) to book yourself in. Our office hours are 8am-530pm Mon-Fri. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser https://(url removed)/candidate-privacy
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Job Title: Customer Service Advisor Location: Cromer, Norfolk Salary: £20,344 - £22,021 per annum Job Type: Full time, Fixed Term (12 Months, secondment Cover) (37 hours per week) Closing date: 9am on Monday 1st July 2019 North Norfolk is an attractive rural District with beautiful coastline, fantastic landscapes and big skies within easy reach of the fine City of Norwich. The Role: This vacancy is based within the Customer Services team where we act as the first point of contact for NNDC. We provide advice, information, direction and resolution to our customers on a wide range of council services, demonstrating customer service excellence at all times. We provide this service via all access channels. They are currently undergoing many exciting changes across the organisation. You will be joining a busy Customer Services team at an exciting time, as we embark on a journey of Digital Transformation where we welcome a fresh approach with the aim to enhance our customers’ experience. Job Duties: * To respond and resolve enquiries via telephone, face-to-face, web-chat, email and in writing, in relation to matters affecting all council services areas * To manage customer enquiries using a working knowledge of multiple services and systems to record customer notifications of complaints within the district * To assess new applications for licences, electoral registration, planning permission and building regulations by determining evidence requirements for processing and deciding what additional proof is necessary * To maintain a technical working knowledge of legislation, case law, working practices and policies in respect of Electoral Services, Planning and Building Control, Environmental Health and Licensing, Council Tax and Non-Domestic (Business) Rates, and Housing Benefits * To have an awareness of the political nature of the council and members * To work with a minimum level of supervision * Using own initiative and judgement to review land constraints and new planning applications for validation at the point of submission * To use negotiation and diplomacy skills to resolve complex enquiries whilst applying technical working knowledge of relevant legislation, case law and working practices and policies and to take follow up action where necessary * To manage customer enquiries across multiple departments using a wide ranging knowledge of council services * Accurately maintain and update customer accounts (including financial data), using a workflow system * To maintain accurate account reconciliation by ensuring payments received are allocated to the correct service department and are posted to the correct accounts, financial year, that credits are refunded and that instalments balance where applicable * To provide excellent customer service, promoting equality and diversity, treating customers professionally, sensitively and with empathy * To be accurate, empathetic and solution focused with an attention to detail and to deliver a consistently high level of customer care Key Requirements: * Demonstrate experience of working in a customer service related role * Experience of applying product knowledge to answer and process customer requests accurately and according to priority * Demonstrate experience of referring to regulatory and statutory procedures * Experience of dealing with vulnerable and difficult customers, explaining complicated information face-to-face, on the telephone and in writing * Demonstrate knowledge and experience of processing and retrieving data * Demonstrate understanding of data protection, confidentiality regulations and equality and diversity * Experience of maintaining and updating computer records providing audit trails and supporting evidence * At least 5 GCSE or equivalent at grade C or 4, including English and maths * Demonstrate the ability to analyse and interpret customer information in order to give correct advice * Negotiation and diplomacy skills whilst giving consideration to the best interest of the customer and the council * Experience of entering data onto computer systems at the same time as interacting with the customer * Demonstrate ability to prioritise duties to ensure customer service excellence To apply for the role please click the APPLY button and further information will be sent to your e-mail. The Council is committed to equality and diversity in employment and encourages applications from all sections of the community. They offer employees a friendly working environment, flexible working hours, a career average pension scheme and take pride in achieving Investors in People Gold standard. Candidates with experience of: Receptionist, Customer Services Executive, Administrative Assistant, Customer Service Representative, Office Administrator, Business Development Executive, Customer Support, Administration, Client Service, Account Manager, Sales Support, Customer Service Consultant, Business Administrator, Company Receptionist, Admin Assistant, Administration Assistant, Office Assistant, Reception, General Administration, Admin Support, Secretary, Support Administrator, Office Support, Operations Assistant, Customer Service Administrator, Client Services Executive, Administration Clerk, Business Support, New Business Executive, Administrator, Admin, Office Administrator and Administrative may also be considered for this role
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French Speaking Customer Service Advisor     We are currently recruiting for a French speaking Customer Service Agent to join a leading sportswear company based in Middleton. You must be fluent in both French and English, and be confident dealing with queries via telephone or email in either language.  If working in a Contact Centre is where you want to be and delivering great customer service is what you want to do, then we want to hear from you. This high energy customer service role in a great service environment could be right for you. Bring your passion for service and customer excellence to our business and let us reward you for it.  Easy to reach location with free onsite Parking Location: Middleton Manchester Pay Rate: £8.76 Days of work: Monday to Friday with 1 day at the weekend (compensated with a day off during the week) Hours of work: 12pm to 8pm   Benefits include: - Casual dress code - Weekly pay - Free parking - Staff Discount - “Players Lounge” Break room with games - Fun Days/Competitions Duties will include: - Responding to inbound calls from customers and clients - Processing order details onto the computer system - Liaising with customers in both French and English either via the telephone or e mail.  - Checking product availability  - Chasing delivery information The working hours are Monday - Friday between 8:00am and 8:00pm, however you may be required to work either. This is an ongoing position possibly leading to permanent contract. Our ideal candidate will have previous experience within a call centre environment
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Customer Service Advisor £20,000 - £21,000 12 month contract Monday – Friday 36 hours per week Monday – Thursday 10.15am – 6pm, Friday 10.30am – 6pm Irlam The role You will be responsible for undertaking all administrative tasks with a specific focus on managing the new customer support system. This will be a customer facing role and you will be the first point of contact for a wide range of customers dealing with queries, orders, complaints, documentation and product related questions. Key Responsibilities • Managing and monitoring the large volume of queries in our new customer support system. • Managing and responding to customers via the online shop • You will be required to ‘live chat’ with our customers, answering their queries with regards to the online shop and any other queries they may have • Prioritising work load and queries over different systems to suit busy periods of the day/week • Answering and directing incoming phone calls • Provide general support to the wider teams within the department when needed • Liaise with senior administrative assistants to handle requests and queries from senior managers • Meet all customer needs and exceed expectations, upholding our strong reputation • Continually expand your knowledge of our business Essential Skills • A second language would be beneficial but not essential • Exceptional people skills • Outstanding communication skills both verbally and written • Excellent spelling and grammar abilities are essential • Excellent telephony skills • Excellent computer function knowledge and capability (Microsoft Office i.e. Word, Excel, PowerPoint) • Excellent time management skills with the ability to meet tight deadlines • Ability to work on own initiatives • Ability and experience in working within a fast paced environment • Knowledge of aftersales, automotive or logistics environment is ideal • Experience working in a customer facing contact centre • Adaptable to change in processes • Ability to project professionalism and confidence at all levels • Flexible and responsible attitude and approach • Quick learner The Client Our Client provides is an industry leader in global logistics. Our client is a thriving company which has rapidly grown over the years and has built up a healthy base of employees. The company continues to expand and figures continue to increase. Due to this growth, our client now has a fantastic opportunity for a customer service advisor to join the team. PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial. View our latest jobs today on our website (url removed) and follow us on LinkedIn. AppH
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