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  • £17.00 - £17.85/hour
This role is based in High Wycombe A 2nd Line Analyst shares responsibility for the successful day-to-day operation of the Service Desk’s 2nd tier operations and ensuring its services meet or exceed exacting standards for service support as defined by service agreements. Reporting to the Primary 2nd Line Analyst, the role shares responsibility for all activities relevant to 2nd line incident resolution, request fulfilment, field services, desk side support and end-user computing. A key dimension of the role will be the appropriate scheduling and prioritisation of work to ensure consistent standards of service nationwide and an adherence to service agreements. Activities In the context of service operations and in accordance with agreed Service Catalogue definitions and standards: To contribute to the services of a nationwide network of Service Desk specialists and ensure the successful resolution and fulfilment of requests relevant to 1st and 2nd tier applications and hardware, audio-visual equipment, desktop operating systems, mobile devices and printers. To identify all and any impediments affecting the efficient delivery of applications and services and determine and execute appropriate measures for their mitigation and/or resolution. To reduce the impact of service affecting incidents and problems, ensuring an appropriate and timely response to all reported issues To ensure the accurate recording of service requests and incidents and to attribute the correct categorisation and notation to ensure timely and relevant reporting To provide desk-side and remote assistance, as relevant to the task. Education Essential Qualifications : ITIL Practitioner or Foundation certified Advanced Level Qualification One or more professional qualifications from leading solution providers: Microsoft, Cisco, Citrix, VMware, Oracle, etc. Desirable: Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA Experience At least two years’ experience: Providing Service Desk operations in a multi-site, nationwide service environment Delivering quality services in compliance with service agreements and performance targets Practiced in EUC management including image preparation and deployment, application packaging and delivery and audit reporting and control Ability to work under pressure and deal with several problems simultaneously. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000 Demonstrable experience of working in a SOX compliant and ISO/IEC 20000 accredited organisation or function Dimensions of the Role Complexity: Support a complex portfolio of services/IT environments People: Ability to manage a team(s) totalling 5 staff or above; with direct line responsibilities Location: National Skill Level: Team member Role Impact: Role holder's actions/decisions have a minor impact on the function Other A full UK driving licence Excellent application and technical knowledge with a proven ability to learn new and complex software applications Good interpersonal skills, able to communicate effectively with staff and management alike Good understanding of customers’ business operations and a detailed understanding of their key applications and services.  Knowledge Technical knowledge required for recruitment to and to occupy the position Service Support and Service Desk operations All other relevant Service Management operations The activities affecting IT production and its challenges and constraints The technical environment affecting end-user computing Service contracts and service level agreements z Skills Skills required to occupy the position. Implementation of the skills Planning and Logistics Communication Analytics and Problem Solving Leadership and Decision Making Initiative and Creativity Motivating This is a temp to perm position based at our clients High Wycombe office - they will recruit for 3 months temp then make the successful candidate permanent
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  • £400 - £417/day
Messaging SME / Lync & Skype for Business - Erskine x 2 £400.00-417.00 per day - SC Cleared We are looking for an expert who has advanced skills in messaging up to and including Architectural level in the Microsoft suite of Messaging technologies, primarily in Lync/Skype for Business. Someone who has the knowledge, skills and the passion to be an expert in their field. This person will have the drive to succeed in all work undertaken from project work to fault finding and 4th line support of messaging technologies. Essential Skills: * Excellent knowledge of OCS, Lync 2010, 2013 & Skype for Business including Enterprise Voice. * Excellent knowledge of Office 365. * Excellent knowledge of Exchange 2003, 2007, 2010, 2013 & 2016. * Extensive migration experience of moving from legacy solutions to Exchange 2010/2013/2016/O365. * Excellent knowledge of Windows Server 2003, 2008 & 2012. * Excellent knowledge of Active Directory. * Excellent knowledge of PowerShell and scripting techniques for the deployment of Messaging Technologies. * Experience of designing Messaging solutions from conception to delivery, including creating architectural documentation HLD, LLD, User Guides and Install Guides. * Excellent written and verbal communication skills. * Experience of advanced troubleshooting and fault resolution
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  • £350 - £400/day
Lead Engineer - SC Clearance + Location: Erskine + Duration: 4 Months + Rate: £350 - £400 per day Role and Requirements; + Fantastic opportunity for an Infrastructure Engineering Leader to become a key member of growing, hands-on IT design teams utilizing tools and techniques for Cloud, Open-stack and other technologies that deliver to multiple clients of national interest. + Proven Experience of technical leadership or technical authority roles and technical expertise in an appropriate infrastructure area such as Virtualization, Workplace Services or Storage. + Experience and knowledge of ITIL V3, ITSA, Legacy Integration methodologies, exposure and understanding of Six Sigma, awareness MOD Security requirements including JSP 440 & 480
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I currently have 5 senior backend C# development contract positions available in Nottingham, with interview slots for early next week and immediate starts available. Working with a large software house, a new project means they require additional resource for 6 months with the following skillset: * C# * SOA / Mirco Services * Messaging technologies (MQ) * Azure * CI / Docker * TDD * Agile The interview process is all online / telephone based, so can fit around most schedules if you are currently in contract but looking to line your next one up. Please apply and contact Alex Taylor if you could be interested in this position
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Premier Field Engineer – Devices and Mobility My client, a global powerhouse within the technology industry, is looking for a Premier Field Engineer to assist their customers across the UK with Devices and Mobility. This position will involve frequent travel and overnight stays in hotels, which can be expensed. Are you looking to join a team where you help customers use the latest technology, where you receive cutting edge training and where you’re empowered to make a difference? We need enthusiastic engineers like you to provide technical leadership to our customers. We need you to ensure their IT infrastructure is well architected and their solutions are optimised and healthy. Vision We play a central role in helping our customers and partners achieve more in their digital work and lives. Our capabilities empower and delight our customers. What We're Good At As Premier Field Engineers we provide technical leadership for Premier customers to help ensure their IT environments are kept optimized and healthy. The focus is to do this in a proactive and consultative manner in order to avoid future issues. This includes guidance on best practices, risk assessments, migrations, and onsite, remote and dedicated support services. Professional Skills * Able to build relationships and credibility with customers quickly * Ability to build trust to drive change with customers * Confidence to deliver technical presentations and training * Great organisation and planning skills Technical Skills * Experience with Windows 10 andMDM including: * Migrations * Automated deployments * Creation of provisioning packages * Using Microsoft Intune to manage Windows 10 and mobile Devices * Experience with SystemCenter 2012 (or current branch) Configuration Manager including: * Installation, configuration, administration and troubleshooting * Operating system deployment * Mobile device management * Ability to learn new technologies quickly Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
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Azure IaaS Consultant My client, a global powerhouse within the technology industry, is looking for an Azure IaaS Consultant to join their team in Reading on an initial 3 month contract which involves travel to a customer site in Sheffield. Who are we? We are part of Enterprise Services Global Domains and are dedicated to delivering on our mission to empower every person and every organization on the planet to achieve more. Our mission is to drive customer success by making the market, championing and supporting consumption and providing full lifecycle support. As we transform our business to deliver on this mission we have a unique opportunity to enable our customers’ innovation and growth in a mobile first – cloud first world. Our Consultants are empowered to provide end-to-end consulting, support and customer services that enable the rapid adoption, deployment and productive use of Microsoft products and technologies. Together with our partners, we develop and integrate the best knowledge and know-how in the industry with Microsoft products and technologies to solve customer problems. We care about making a real difference to the people that work and are being served in the industry, accelerating their transformation to drive better customer services. What will you do? As an IaaS Consultant, you will lead a series of 9-week long programs of work to accelerate our clients journey to the cloud. The program of work includes workshops to educate the client, and use their input to create design documentation to migrate applications to a new infrastructure. Following the design review signoff, you will plan, build, test, and deploy the Solution. As the Sr IaaS Consultant on the program of work, you will lead the workshops, you will manage the day-to-day duties of the second consultant on the program, in addition you will be supported by a project manager, and Architect. The program of work is split into 5 phases; Envision, Plan, Build, Stabilize, Deploy. Envision - During the Envision phase, in partnership with the customer, you will reach agreement on a shared vision for the project and the specific scope that will be required to make that vision a reality. Plan - During the Plan phase, you will develop a detailed plan for the project that includes a list of activities that are to be completed, and the project schedule Build - During the Build phase, you will build all the aspects of the solution and prepare it for final testing Stabilize - During the Stabilize phase, you will focus on testing the solution and preparing it for release Deploy - During the Deploy phase, you will perform the activities that will be required to make the Solution available. Who are you? * Comfortable driving workshops to gather requirements and lead the customer to design decisions * Able to define and implement a technical solution within a fixed timescale, work within a tight scope * You are comfortable leading workshops with up to 20 customer stakeholders * You can demonstrate strong technical knowledge of Microsoft Azure, including; * Subscription Design * Security * Identity * Networking * IaaS & Storage * Monitoring * Antivirus & Malware * Backup & DR * Chargeback * You’re confident in your knowledge of the Private Cloud and Hybrid cloud configurations, patterns, and practices; scripting and automation technologies; PowerShell, DSC or JSON. * You have fundamental networking knowledge – IP, DHCP, DNS, routing etc. * You’re passionate about customer excellence and are used to being onsite managing relationships * You’re Ok to travel and work onsite with our clients 5 days a week * You enjoy collaborating with project team members, e.g. Engagement Managers, Solution Architects, Project Managers, other Subject Matter Experts. * You’re flexible and can adapt to changing client environments and projects * Ideally you have a Bachelor's Degree (B.S./B.A.) in Computer Science, Engineering or equivalent and MS Certification * You have a current Driving License Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
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Agile Project Manager 6 Month Initial Contract £400/d - Immediate Start Exciting, Growing Industry X4 Group are urgently seeking an Agile Project Manager for a 6 month initial contract based in Nottingham. Joining an exciting, rapidly growing UK-leader within their technology field, the successful candidate will be responsible for heading up 3 major streams of work to deliver: 1) a new 'Lite' version of the client's flagship product; 2) new architecture for that (with a highly skilled contract team); and 3) New API front / end (with an offshore remote team) We're looking for an experienced Project Manager who can demonstrate: - PM background within Agile environments - e.g. may have worked in Scrum Master capacity - Excellent experience delivering software projects / products (any .Net experience would be beneficial) - Strong, confident personality capable of delivering high profile projects to tight deadlines The role is urgent and the process will entail: phone interviews Tuesday 24th / Wednesday 25th, face-to-face Thursday 26th / Friday 27th, and start on Monday 30th - so we require someone immediately available. You must also be able to pass basic security checks (i.e. no criminal record etc). Please apply online for immediate consideration
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  • £450 - £600/day
JavaScript Developer, React Native, Node Are you a Front End Developer for interesting in helping lead a new React Native project for a major UK tech brand on 6 month rolling contracts? We are hiring for 2 Senior Front End Developer to join a brand new product for a major UK ecommerce brand. The team will be tasked with creating a greenfield React Native app as well as several Node microservices that will sit behind the app. This will be heavily focused on JavaScript (ES6+) in a fully automated CI/CD environment and both engineers will have influence and input into the architecture and environment. Key requirements * Deep knowledge of JavaScript (ES6+) * Strong knowledge of React including some React Native (personal is fine) * Some experience with Node for creating backend services * Experience influencing projects as a senior engineer * Comfortable in a fully automated CI/CD environment These contracts will run for 6 month and both engineers will be joining at very early stages in the build getting to influence the build of pretty much the entire system from start to finish. It is highly likely there will be extension on this contract. Talent Point is a Hiring Communications business, working as sole hiring partners with our customer. We've ripped up the rules and torn apart the job spec to give you total clarity and visibility, painting a vivid picture (approved twice, both at Line and C-level) of the way this company lives, breathes and behaves, and how your role will look over years not months. We present only three applicants for every vacancy so, where we do represent you, you have a very high chance of securing a role with pre-booked interview times to plan around, in-depth vacancy details and no delays. Are you ready to seriously invest in your progression? Let's design your future. JavaScript Developer, Front End Developer, React Native, React, Node, JavaScript Talent Point is an equal opportunities employer and no terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation or any other class protected by applicable law
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  • £167 - £176/annum Flexi
IT Systems Administrator - Contract (Dublin) I am working with a large household name in based in Dublin City Centre who are seeking to talented Sys Admin who will deliver several projects to suit their current business needs. This is a great opportunity as it allows you to showcase your skills and project delivery in one of Irelands most respected companies. The role is also located in the city centre. Qualifications & Experience * Degree in an IT related subject * Minimum 3 years’ experience with windows * Excellent PC/desktop support skills * Excellent communication skills combined with strong troubleshooting skills * Microsoft Certified Systems Engineer Certification would be advantageous Candidates must have: * Experience as a Systems Administrator. * Experience administering firewalls, switches and routers. * Experienced 2nd level Windows systems administration (Windows Server 2008, 2012) * Demonstrated knowledge of Microsoft desktop and server operating systems. * Microsoft Office 365 (migration, support and management) desired * Demonstrated experience with Active Directory / Group Policy * VMware experience essential. * Sound ability to quickly identify and diagnose errors and resolve these logically in a short time frame. * Excellent written and verbal communication skills. * Ability to resolve complex hardware and software faults If this sounds like your perfect role, please take this opportunity to get in contact with me so that we may confidentially discuss this further. Key Words: Windows Systems Administrator, Windows SysAdmin, Windows SA, IT Systems Administrator, Administrator, Windows, Dublin, office 365, Active Directory, Contract Reperio Human Capital Limited acts as an Employment Agency and an Employment Business
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  • £293 - £335/day
Project Manager - South Dublin - 6 Month Contract - Telecommunication's My client is looking for an experienced Senior Project Manager to join their team in an exciting 6-Month Daily Rate Contract role. The company, a well known Telecommunications company based in South Dublin require a PM who is used to working in a fast paced, innovative tech environment which comprises of product management, business development, account management, pricing and propositions. The ideal candidate must have exceptional Client Facing PM skills, with an ability to own projects from start to finish. Customer Experience plays a huge part of the role. Skills * PM Qualification * Minimum of 10 years PM experience * Network Integration * Software Development * At least 5 years' experience in Telco/Software industry * Mobile communication's experience * Driven and results orientated, with the ability to deliver excellent results against stretching targets. * Resource Planning. * Change Management. * Delivery of presentations / workshops / process maps / general stakeholder management. * Strong Technical Skillset. * Great leadership and communication skills with the ability to influence senior executives. * Creatively minded with strong analytical and problem-solving skills. If this is a role that you would like to apply for, please click the link below or get in touch with Scott Hool at Reperio Human Capital to discuss this role further. Reperio Human Capital Limited acts as an Employment Agency and an Employment Business
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