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  • £17.36 - £20.00/hour + Negotiable
Hackney Council are currently working alongside Spencer Clarke Group to recruit an Information Governance Assistant The Hourly rate is £17.36 to £20+ negotiable dependent upon experience so please enquire for more information The role is Full Time and operates on 6+ Month ongoing contract. We are looking for someone with at least one year of experience in an Information Governance role, ideally in a local authority. MAIN AREAS OF RESPONSIBILITY Apply effective information handling procedures, including those procedures required to manage formal information access requests, for example requests made under Data Protection, Freedom of Information and other relevant legislation and regulation. Work with colleagues and clients / users to investigate and model business functions, processes, information flows and data structures, using various methodical and consistent techniques. Work under supervision to control and manage the accessibility, retrievability, and security of specific subsets of data and information. In accordance with agreed procedures, monitor application systems or modules for which responsible by regular scrutiny of reports from the applications software, systems software or service delivery staff. Note problems and identify performance trends.Take corrective action to improve performance and to avoid problems arising, with assistance from more senior colleagues where necessa Essentials Demonstrate confidence in applying legislation to individual cases. If you are interested in this role or would like to know more information, please contact Khalsa at Spencer Clarke Group Hackney Council are currently working alongside Spencer Clarke Group to recruit an Information Governance Assistant The Hourly rate is £17.36 to £20+ negotiable dependent upon experience so please enquire for more information The role is Full Time and operates on 6+ Month ongoing contract. We are looking for someone with at least one year of experience in an Information Governance role, ideally in a local authority. MAIN AREAS OF RESPONSIBILITY · Apply effective information handling procedures, including those procedures required to manage formal information access requests, for example requests made under Data Protection, Freedom of Information and other relevant legislation and regulation. · Work with colleagues and clients / users to investigate and model business functions, processes, information flows and data structures, using various methodical and consistent techniques. · Work under supervision to control and manage the accessibility, retrievability, and security of specific subsets of data and information. · In accordance with agreed procedures, monitor application systems or modules for which responsible by regular scrutiny of reports from the applications software, systems software or service delivery staff. Note problems and identify performance trends.Take corrective action to improve performance and to avoid problems arising, with assistance from more senior colleagues where necessa Essentials · Demonstrate confidence in applying legislation to individual cases. If you are interested in this role or would like to know more information, please contact Khalsa at Spencer Clarke Group
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Venesky-Brown's client, a public sector organisation, are currently looking to recruit a Programme Management Office (PMO) Manager for an initial 6 month contract based in Edinburgh. Rate : Equivalent of £30,000 to £40,000 a year (inside of IR35). The Role: CENSUS PROGRAMME -PMO MANAGER (INTERIM) Main Duties ·Working with the Project Manager you will be required to develop and implement Terms of Reference for the Census PMO and define and implement the programme management framework (incl. strategies for effective planning, monitoring and delivery). ·Determine the capability and capacity requirements of the Census PMO, be responsible for developing, coaching PMO team members, setting objectives, management of one-to-one reviews. ·Be responsible for workload management of the PMO team and prioritisation of work, especially ad hoc requests to support Programme priorities. ·Provide oversight and assurance support to outside Boards as required. ·Establish, roll-out and maintain project and programme management (PPM) tools through training and support. ·Ensure appropriate reporting and flow of information across the Programme. ·Assure the quality of information used throughout the Programme used to make management decisions. ·Design, challenge and agree management dashboards. ·Provide effective and timely secretariat support to the various governance boards across the Programme. ·Provide and assure the Programme's information management capability (e.g. store, protect, retrieve, maintain configuration items). ·Assure project management activities (i.e. first line assurance activity such as assuring project plans). ·Continually improve the PMO service, taking cognisance of the Programme's needs, best practice and lessons learned. Essential criteria ·Significant experience and knowledge of managing Programme Management Offices in high-profile, fast-paced programmes. ·Strong communication, interpersonal and stakeholder management skills with a powerful ability to influence at all levels to achieve programme management outcomes. ·Strong team leadership and people management / development skills. ·Proven PPM skills, with particular emphasis on planning. If you would like to hear more about this opportunity please cotact Venesky-Brown
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Venesky-Brown's client, a public sector organisation, are currently looking to recruit a Senior Data Protection Practitioner for an initial 3 month contract with the potential to extend for 3 further 3 month extensions. Based in Glasgow or Dundee on a rate of £250 -£275/day (inside of IR35). The Role: This role sits within a new public sector agency and will have a key role in enabling the body to demonstrate delivery on our obligations under Data Protection, Information Governance and Freedom of Information legislation. There will be opportunities to work across a range of themes and collaborate with staff across both locations. Main Duties: Support and deputise for the Data Protection and Information Governance Lead in delivering the tasks of the data protection officer as set out in GDPR Article 39 and ensuring the management of information in a way that respects individual rights whilst supporting business accountabilities. Promote and advise senior management on a Privacy by Design discipline and approach. Provide subject matter expert advice and guidance for all staff across the public body on all aspects of data protection, freedom of information and records management. This will include undertaking analysis, providing reports, advice and recommendations, briefings and presentations. Embed and manage policies and procedures that deliver document and records management capability and professionalism across the body. Ensuring it can deliver its obligations relating to Information Governance including its Records Management Plan. Manage policies and procedures to ensure delivery of obligations relating to individual rights and other legislative information requests. This will include managing a small team responsible for delivering Rights of Access requests in line with policy, and being the point of contact for relevant Business Units in delivering these requests. Responsible for the facilitation of the public body's record of processing operations, including managing review processes. Write and update detailed guides on data protection and information governance policies and deliver training as necessary. Monitor, and follow up on changes in law, and issue recommendations to ensure evidence of compliance. Essential Skills: Expert knowledge of GDPR and national data protection laws, and/or expert operational knowledge and application of data protection principles and practices Excellent written and verbal communications skills Excellent analytical skills and sound judgement skills If you would like to hear more about this opportunity please get in touch: grant.g.a4lm5t5jph9a@venesky-brown.aptrack.co. Closing Date for applications is 22nd April
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Venesky-Brown's client, a public sector organisation, are currently looking to recruit a Product Owner for an initial 6 month contract with the potential to extend to the maximum of 23 months in 3 month periods, based in Glasgow on a rate of £500 - £700/day (inside of IR35). The Role: Working to a Service Manager, Product Owners will be responsible for bringing together and managing a multi-disciplinary team, which includes specialist resources from policy development, analysts, user research and service design, technical staff, specialist advisors and others; managing their work within an agile project delivery framework. You will be responsible for the development and delivery of a particular product including supporting technologies and processes. Essential Skills: Ability to work collaboratively with stakeholders and teams in the public body, IT providers and partner organisations to deliver services and systems, with the aim of providing better results for citizens. Ability to bring together views and perspectives of a broad range of internal and external stakeholders including commercial and procurement specialists to provide a strong evidence base and documentation for decisions. Ability to lead a multi-disciplinary team and set priorities for yourself and others in a project and/or programme, using established, recognised best practice project methodologies Ability to enable decision-making at the right level within your teams, removing unnecessary bureaucracy and facilitating delivery. If you would like to hear more about this opportunity please in touch: grant.g.a4lm5t5jph8z@venesky-brown.aptrack.co . Closing date for applications is 22nd April
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  • £30000 - £40000/annum
We are supporting a Healthcare partnership organisation in the South East as they seek to appoint a Client Relationship Partner/Billing Assistant to support their internal administrative and billing functions. The key aspects of the role will involve coordinating, facilitating and overseeing the patient experience for this high-profile healthcare organisation combined with general administrative tasks. This role is required on a permanent basis and they are prepared to move at pace to appoint to this challenging and interesting key role for the organisation. Main Responsibilities: - Support with billing, insurance and coverage issues, authorisation, and financial concerns for clients - Responsible for helping clients understand their financial obligations and provide a mechanism of support for the client population, prior to, during and following visits to the organisation - General administrative tasks - This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. Key Skills and Experience: - Bachelor's Degree or equivalent - Minimum of 2 years of experience in customer service, finance, or a related field - Excellent listening and communication skills - Superior written communication skills - Outstanding telephone etiquette and customer service and call handling skills
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We are supporting a Healthcare partnership organisation in the North in their search to appoint to a key division within their business on a permanent basis. The organisation is looking to appoint a Solutions Development Manager to complement their existing team and underpin their corporate offering. The successful candidate will be expected to be responsible for the development, implementation and management of highly effective solutions to help their NHS partner organisations better finance, plan, utilise and dispose of equipment. Main Responsibilities: - You will be responsible for winning & delivering new opportunities to support NHS organisations procure and finance long term medical equipment replacement plans; - Lead research, analytical, problem solving and solutions development activities to identify, develop, test and operationalise new innovative solutions to help hospitals better utilise and dispose of medical equipment; - Present and pitch to customers and key stakeholders including senior management and functional specialists within the NHS; - Facilitate workshops with clinical staff, medical equipment specialists and senior decision makers within NHS trusts, including Directors of Finance; - Apply expert communication, project management and change management skills to lead and deliver projects working with cross functional specialists. Key Skills and Experience: - Must have experience working within healthcare and/or the NHS; - Strategic agility and broad knowledge of Healthcare sector and its requirements; - Experience solutions development/delivery in a complex business with high challenge is essential; - The ability to shape services from concept , though to delivery is an essential skillset and component for this role; - Highly effective interpersonal skills, and be able to build and sustain relationships with individuals is a must for the successful candidate; - The credibility and ability to operate effectively in a political landscape will be key; - You should be comfortable in leading change and able to support others effectively through change
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RSL are currently seeking to expand its base of qualified trainers who deliver Police ICT courses. We are interested in receiving applications from trainers who can work in the Midlands in particular. We have both full time and part time positions available. Assignments typically last for 6 to 24 months. Essential skills and experience required: * Hold a current, valid, nationally recognised teaching or training qualification or the equivalent police training accreditation/credentials. * Have experience delivering courses (all subjects) within the last 12 months * Experience in delivery and development of training for Police ICT * Knowledge of National Decision Model (NDM) * Effective facilitation skills * Effective communication To express an interest or for any further information please contact our office on (phone number removed). Red Snapper Learning (RSL) is a market-leading provider of training to the law enforcement and broader investigative work communities. Our mission is to be the best service provider in the United Kingdom by raising standards and quality of training service provision to law enforcement by the commercial sector. RSL is a member of the Red Snapper Group
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Housing Benefits Officer Hackney Contract £17.36 per hour Our client is looking for an experienced Housing Benefits Officer. Housing Benefits officer - to work on VEP Team Proven experience of processing all types of Housing Benefit claims on Academy Benefits system • Up to date knowledge of Housing Benefit legislation and the ability to apply this accurately on a case by case basis • Experience of Revisions of HB Decisions. A proactive and customer-focused approach to resolving queries • Some experience of using Civica document imaging system or similar Contract is on a rolling 3 month basis No previous applicants Please only apply if you have the necessary skills, experience and expertise. The first part of our recruitment process is to send your CV
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Mayor's Caseworker Hackney Contract £18.61 per hour Our client is looking for an experienced Mayor’s Caseworker - This is a post in addition to the existing establishment to provide additional capacity to the Mayor's casework team to assist with a short term backlog of resident complaints and enquiries. To provide a high quality service for the Mayor and Cabinet in dealing with enquiries from a range of sources. To organise own work processes to deliver casework responses on time and to agreed quality standards. To develop and maintain performance management systems to ensure that casework levels are kept at a consistent and acceptable level. To continually review the effectiveness of existing systems and staffing arrangements, to ensure that casework levels are managed effectively. To ensure that all incoming enquiries into the Mayor and Cabinet Office are recorded and logged. To work with council officers to ensure they investigate and respond to enquiries within the agreed deadlines and to agreed standards. Investigative skills and a methodical approach to dealing with enquiries. Excellent communication skills including the ability to communicate tactfully with a wide range of residents, council staff and others. Excellent written skills including the ability to draft briefings and reports, and correspondence on behalf of the Mayor. Excellent IT skills and the ability to use computerised office systems including Microsoft Word, Excel, Access etc. Ability to organise and prioritise duties and work calmly and effectively under pressure. Ability to work on own initiative. Ability to motivate staff to deliver improvements in service delivery and to respond to casework in accordance with deadlines. ● Available to work flexible hours to ensure the office is covered between the hours of 9am and 5.30pm. ● Available to work out of office hours to ensure that deadlines are achieved and work is completed on schedule. Please only apply if you have the necessary skills, experience and expertise. The first part of our recruitment process is to send your CV
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  • £30000 - £31000/annum
Our client, a forward thinking and social housing provider, is currently recruiting for a Project Manager – Agile Change to join their team on a two year fixed term contract. The role will be responsible for managing a number of projects to enable the organisation to become more agile. Engage with the wide organisation on all aspects of the programme and liaising with project members and leads to ensure good visibility of progress, escalating issues as appropriate Please see below a brief outline of the duties for this role: * To undertake tasks and duties to deliver a service which meets and exceeds customer expectations and adheres to the organisations vision and values. * To be an effective contributor to the overall performance of the team/service area of responsibility, whilst contributing to the overall organisational vision and values. * Apply policy and procedures to a discrete area of work meeting organisational and customer need. * Maintain effective working relationships with external working partners to meet organisational vision and values. * Proactively ensure that work is delivered in a way that complies with and contributes to the implementation of all policies and relevant legislation including Risk Management, Data Protection, Equality & Diversity, Health & Safety, Financial Regulations, Safeguarding, Whistle-blowing Policy, Probity and Professional Boundaries. This role requires you to have a project management qualification such as Prince2. To apply for this role please contact Adam Dickinson at Karter Thomas
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