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Homelessness Officer, Northampton A local authority in Northampton are currently recruiting for an Experienced Homelessness Officer (Temporary Accommodation) with a minimum of 2 years’ experience of applying Part VII and an ability to write excellent S184 decisions, to carry out casework and undertake interviews in accordance with the legislative definition. The Role The focus of the role is the investigate and assess applications of households who are homeless or threatened with homelessness within 28 days – this will also include the following responsibilities: - Carry a case load of 30 – 35 homelessness applications and work in accordance with the Housing Act 1996 Part VII and Homelessness Act 2002, whilst being mindful of the Codes of Guidance. - To make a decision as to what duty, if any, is owed to the applicant by the Council, either in the long term or short term. - Decisions made to include any duty owed under section 188 for the provision of temporary accommodation, section 193 duty to secure long term accommodation, discharge of section 188 and section 193 duty in appropriate circumstances. - To be responsible for ensuring accurate and appropriate record keeping including updating all relevant case files, whether in hard copy or electronically, whilst adhering to the Data Protection Act 1977. - To work in accordance with the procedures of the service to ensure an equitable service is provided to all applicants. - To be responsible for maintaining an up to date knowledge of case law and legislation for the purposes of making legally accurate enquiries / decisions. - To assist in the overall reduction of B&B use and the cost of temporary accommodation provision by accurately determining / investigating an applicant’s need for temporary accommodation. - To have an understanding of the cost to the public purse and to work effectively to ensure the service achieves value for money. - To liaise with a range of stakeholders, including landlords, mortgage providers, other statutory and voluntary organisations and internal departments within the Council to enable thorough and timely homelessness enquiries to be carried out. The Candidate To be considered for this role it is essential that you are an experienced Homelessness Officer with a sound understanding of guidance, law and case law, and you must be able to make appropriate and thorough enquiries, and have the ability to produce robust S184 decisions. Strong working knowledge of Part VII of the Housing Act is ESSENTIAL for this vacancy. The Contract This is a full time role, working 37 hours per week on an initial 3 month contract, though it is quite likely that this will be extended. Why work with Service Care Solutions? - A specialist, dedicated Social Housing consultant offering single point of contact - An exclusive range of Social Housing vacancies across the UK - Provider of Housing staff to over 200 local authorities and 100 Housing Associations. - DBS disclosures provided via fast track online services free of charge. - £250 referral bonus if you refer a successful candidate and they complete a probationary period How to Apply To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk - you can also call Lee on (phone number removed) to discuss the role in more detail
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  • £25000 - £35000/annum Benefits
Centre Manager London Paying up to £35,000 per annum – 6 Month FTC Our client, an established and award-winning serviced office provider with centres in London and nationwide, is currently looking to recruit a Centre Manager to work on a 6 Month FTC. You will be working Monday to Friday, 8am-5pm or 9am-6pm. This role will be paying up to £35,000 per annum. The successful candidate will be looking after two centres in London and will be the first point of contact for all existing clients, new clients and internal stakeholders, but more than that you’re a crucial part of the centre team. That means you’ll be involved in all the centre support activities. Duties & Responsibilities * To oversee the day to day running of the business centre covering all aspects. * Manage the centre team. * To ensure that all meeting rooms, management offices and vacant offices are tidy, safe and welcoming. * Deliver viewings to potential clients and be involved in finalising agreements. * Work closely with the Sales team. * Maintain reports and invoicing. * To lead and support an administrative team. * To carry out administrative and clerical duties for clients as required. * To deal with customer requests in a prompt and timely manner. * To book various chargeable services for clients such as couriers and taxis. * To create and issue welcome packs for new clients. Person Specification * Extensive customer service experience working in a similar role ideally within Serviced Officer or the wider hospitality field. * Strong Managerial experience. * IT Skills including Microsoft Office and Outlook. About Morgan Jones: This role is being handled by Morgan Jones Recruitment Consultants. We have been established as a quality recruitment business for over 19 years with a reputation for fair and equal representation. Follow Morgan Jones on your favourite social networks - Facebook, Twitter & LinkedIn. Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion
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  • £20300 - £23000/annum
Role: Facilities & Building Assistant Location: London, WC1B Salary: 20,500 - 23,000K Hours: Mon - Fri, 8am - 4:30pm Fixed term until October 2019 Main purpose of the role This role is responsible for supporting the Office Manager with the day-to-day running of the office. This includes: * ·Opening the building each day * ·Managing keys and building security * ·Carrying out ongoing building upkeep and maintenance * ·Operation of the mailroom * ·Provision of facilities support to staff * ·Managing and ordering consumerable stock * ·Inductions on health and safety * ·Accompanying contractors on site and other administrative tasks as instructed by managers. The post holder will also work with the wider Operations team to support an upcoming office move, which may include updating building inventories, moving and cataloguing furniture, confidential waste disposal and any other duties, as requested. Experience of assisting with an office move is desirable, but not essential
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My Client, A Surrey based ALMO is seeking a Works Surveyor for a 3- 6 month initial contract. This role is to effectively and professionally deliver repairs, voids/buy back refurbishment and major works, ensuring financial performance and high levels of customer satisfaction, quality and value for money are achieved. Essential Qualifications & Skills: MRICS, CIOB, Degree or HNC or relevant qualification and/or management experience or equivalent in investment, repairs and maintenance Desirable: NEBOSH, Site Management Safety Training Scheme (SMSTS) or equivalent qualification Must have a Driving Licence Experience of managing refurbishment contracts from inception to final account Experience of conducting structural, condition and measured surveys Working knowledge of building construction, best practice and Regulations Working knowledge of current forms of building contract and implementation Experience of managing and monitoring budgets, implementing action plans to address adverse variances Technical expertise sufficient to understand complex issues in construction, engineering and maintenance in the delivery of projects. Understanding and experience of leasehold service charging including consultation requirements for qualifying works (S20). The ability to use digital technology for mobile working is essential in this role. An understanding of the Housing, Health & Safety Rating Guidance (HHSRS Guidance for landlord and property related professionals) and practical knowledge of how to assess hazards. Ability to work independently, exercising good initiative and judgement Excellent written and verbal communication skills. Proven attention to detail and ability to work on a variety of tasks simultaneously. The post holder will be expected to be physically capable and willing to carry out the full gamut of inspection/surveying which will involve climbing ladders and scaffolding, working at heights and entering enclosed spaces amongst other activities. The role is as follows: To undertake a full range of pre and post surveying services including project management, quality and cost control, for projects that form part of the capital and revenue investment programme. Deliver a high quality and 'best in class' repairs service to customers demonstrated by high levels of satisfaction. Monitor performance and identify areas of non-compliance to requirements and implement remedial actions for improvement. Advise and support residents by resolving their queries and issues, ensuring that their expectations are managed and proactive resolutions are identified. Specify, design and provide suitable and cost effective options and choices to leaseholders for delivery of work for consultation and agreement. Work with the Client Manager & Quantity Surveyor to procure projects in compliance with Section 20 processes and to meet leaseholder expectations Effectively manage relationships with key contract partnerships and supply chain to ensure contractual, procurement, statutory and regulatory compliance. Support the Building Contract Manager in formulating projects to be considered by the Project Gateway Panel for inclusion in the programme, demonstrating VFM. Take responsibility for the management of consultants working on allocated investment projects Deliver Aids & Adaptations for tenants in liaison with the Local Council. Analyse and report on building defects Provide practical advice in order to solve technical problems, working within fixed budgets and working within tight timescales Handle negotiations with loss adjusters as a result of insurance claims and provide specifications for remedial works. Deal with all necessary statutory applications such as Planning consent and Building Regulations. In the role of contract administrator assess and certify contract payments and settle final accounts. Provide information as required by the Capital Works Delivery Manager regarding individual project performance or for the purpose of answering specific requests. Carry out surveys of property as required under ALMO’s Right To Buy procedures. Key Outcomes: Projects are effectively delivered on time and within budget, including reducing the risk of financial loss by ensuring compliance with leasehold consultation legislation. Information systems (e.g. Northgate) are regularly updated in relation to major works projects. Various forms of information are provided in an accurate and timely manner. Responsive repair KPIs are delivered within targets. Resourcing Group is acting as an Employment Business in relation to this vacancy
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Our client based in North London is looking to recruit a Council Tax Officer to start a new interim role immediately. Your duties will include: *The candidate will need to be very familiar with the recovery channels that can be executed to secure payment of the debt/s owed i.e. attachment of earnings, attachment of benefit, bankruptcy, charging order, special arrangements, enforcement agent. *To carry out the valuation, billing, collection and enforcement of local taxes and or the assessment *Dealing with payments and recovery of benefit and or the provision of customer facing services, in accordance with statute, legislation, designated procedures, discretionary powers, council standing orders, policies and codes/ standards of conduct *To respond accurately and professionally to correspondence, including e-mails, appeals, complaints and MP/Councillor enquiries, avoiding the use of jargon and meeting specified deadlines. *To deal effectively with enquiry’s received through telephone calls, electronic means or via personal visits, in accordance with the council’s customer care guidelines. *Dealing with outside Agencies and attending Court when required The person must have: *Extensive experience working within a Council Tax environment *Experience of the IWorld / Northgate system *Good numerical skills *The ability to draft and compose written responses to correspondence *Good investigative skills If you are interested in this role please apply online for consideration Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy
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Our client is currently looking for a Senior Building Surveyor to join their team in Bedford. You will be providing a professional Building Surveying design and contract management service to all internal and external clients. As well as that you will assist with the development of briefs, design, specification and preparation of contract documents, procurement, supervision and project management of Building Surveying projects, preparing building estimates, maintaining budgetary control for all Building Surveying, lead the programming of construction related projects, carry out planned maintenance inspections and preparing design solutions that utilise the best practice and most suitable equipment, materials and concepts. The candidate will have: * Public Sector experience * Construction related degree qualification or equivalent or Associate Member of the Chartered Institute of Building or RICS (or equivalent) or to be working towards that status * Minimum of 10 years experience in the design and maintenance aspects of construction related projects * Experience in the preparation of specifications; drawings, contract documents, and cost estimates for building works * Experience in managing contractors. This particular role has been deemed in scope of IR35 This is a fantastic opportunity to join a well-established organisation that offers numerous benefits; if the above matches your skills and abilities then please apply immediately
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  • £18000 - £22000/annum
An established corporate company based within Bracknell are seeking a Corporate Administrator to join their team. This will be a key support role and the successful candidate must have experience of supporting a management team with responsibility of taking complex meeting minutes, setting up action points and scheduling meetings. The company is a Financial Services business and you will be working within a small team providing support to the HR Business Partner and Senior Management. - Company meetings - arrange and invite attendees, attend if required, agree agenda and collation of papers to this, generate and circulate packs and required minutes, circulate, log and file. - Administer HR-related documentation and complete the required processes - Compile and provide management information and reports as required - Ensure the relevant databases are up to date - Support the delivery of key initiatives of the business - Provide support for all aspects of the HR, Recruitment and Training departments - Working from and producing management information - Provide up to date accurate information in a timely manner - Effectively communicate with all levels of management and third party suppliers - Maintain a good knowledge of the regulatory environment Person / Experience Required Essential Skills/Qualifications: A “can do” attitude Experience of structure/skills required for formal minute taking Excellent communications skills (written and verbal) A strong team player with a collaborative approach Intermediate Excel and Word skills Ability to communicate effectively with internal and external stakeholders at all levels Excellent planning & organisation skills Desirable Skills/Qualifications: Experience within a regulated environment Experience of a HR function Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview
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A great opportunity has emerged for a Single Homelessness Officer to join one of our North West London Local Authority client in a temporary role. The client is keen to recruit somebody with previous experience in/of: *Experience of giving advice and information to vulnerable customers and working in a busy front line customer focused environment. *Interviewing applicants who approach the Council in housing need, to determine what actions can be taken to resolve the issues that are threatening them with homelessness, to assess their vulnerability and secure their occupation of their current accommodation. *To explore what other options are available to them to prevent them from becoming homeless. *Experience of negotiation/advocacy/mediation *Investigating and assessing all homeless applications under the Housing Act 1996 Part 7, as amended, and the Homelessness Reduction Act , to assess whether a statutory duty is owed to the applicant. *Conducting home visits to appropriate locations both inside and outside of the borough, as and when is necessary, to assist in the investigation of homelessness applications. *Providing the Single Homelessness Service from different locations throughout the borough, including working on a rota basis. *Having knowledge of homelessness legislation, case law and government guidance concerning the Council’s statutory duties and maintain a working knowledge of related housing, property, immigration and family legislation. *Having knowledge of the different housing options available to service users seeking accommodation and systems of access to housing of all types including; the private rented sector, intermediate housing schemes, and hostels. *Maintaining accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken, and keep other records necessary to provide an adequate management information data base As the client is keen to recruit somebody as soon as possible, ideally applicants will be immediately available or on one week’s notice at the maximum. Please apply within if you meet the above criteria. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy
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A fantastic opportunity has emerged for a Sheltered Scheme Officer to join one of our most improved Housing Association clients in a temporary role. Based in the South West London, this is a full time role (35 hours per week, Monday to Friday, 10am to 6pm) and the client is keen to recruit somebody with previous experience in/of: *Working with others, to provide and coordinate services to elderly residents in Sheltered Housing. *Developing and strengthening local communities within the Council’s sheltered housing stock and encourage other elderly residents to join in activities at sheltered schemes. *Providing housing management services to residents, and dealing with any disputes between neighbours. *Working to improve the quality of life for residents and provide support to residents. *Carrying out assessments of the care needs of residents, under the direction of Adult Social Care. *Managing the housekeepers who work in sheltered housing and coordinating other local services. As a result, staff management experience is essential for this post. Please note, an enhanced DBS is required for this post as the post will involve working very closely with vulnerable, elderly adults with a wide range of support needs. This is an essential requirement for the role. As the client is keen to recruit somebody as soon as possible, applicants must be immediately available. Please apply within if you meet the above criteria. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy
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Senior Collection Officer needed in Exeter area asap! Start date: Immediate Full time, Monday – Friday, 37 hours per week Pay rate: £11.06p/h We are looking for a Senior Collection Officer, to work within the Payment and Collection Team Department. The anticipated contract duration will be three months from the starting date. Main activities: * To monitor and control customer accounts that have fallen into arrears, in relation to the recovery of Rent, Council Tax, Housing Benefit overpayments, former tenancy arrears, rechargeable repairs, and garage charges. * To provide advice and support to customers in financial hardship, negotiating payment plans. * Daily, proactively preventing debt, by making contact with customers in the early stages of arrears to discuss circumstances and payment arrangements. * To develop and maintain effective liaison with colleagues across the System in relation to short-term accommodation, private sector lease. * To liaise and support Collection Team colleagues on all recovery issues including complex recovery cases. * To undertake all administrative tasks associated with the team including incoming post, daily adjustments to arrangements, checking cases when escalated action is recommended, updating customer records and other administrative tasks as required. * To provide feedback and ideas to improve team performance in relation to failure demand, customer behaviour and other external influences on debt recovery. Required skills: * IRRV Level 2 Diploma in Local Taxation, Benefits and Advice (QCF) or equivalent diploma, or substantial proven equivalent experience. * A working knowledge of procedure, practice and legislation in relation to the collection of Council Tax from first reminder up to and including summons. * Good current knowledge of Academy Revs & Bens, Capita Housing, Ash, Access, RKYV Dip and Workflow systems, and associated modules. * A working knowledge of procedure, practice and legislation in relation to Housing Benefit recovery methods from first reminder up to and including Court action. * A detailed knowledge of procedure, practice and legislation in relation to the collection of rent from first reminder up to and including eviction. * A working knowledge of financial customer solutions available including payment arrangement, discretionary funding and write off. * An understanding of financial regulation and rules in relation to customer payments e.g. direct debit guarantee. * A good understanding of security protocols in relation to the taking of customer payments and handling personal and financial information. * Good communication skills at all levels to deal with frequent enquiries on income collection and related issues with customers, colleagues, members and 3rd party representatives. * Excellent negotiation skills with customers who need to understand the severity of their debt situation. If you feel you match the profile, please do get in touch with our Tiverton Branch on (phone number removed) or email your CV on
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