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We are looking for a Business Process Analyst to join our client’s expanding Head Office Team, with one the world’s leading Mobile Telecoms Service Providers based in Berkshire. You’ll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology. Reporting into the Senior Business Analyst, you will be a member of a small team of Business Process Analysts supporting a wide variety of initiatives to deliver a Target Operating Model. Working with a wide range of business stakeholders and managed service partners, you will be responsible for the modelling of Business Processes, RACIs and Working Level Agreements. * Scoping and estimates * Process maps * Process descriptions * RACIs * Process on a page * Approved published process * WLAs Business Process Manuals * Working closely with stakeholders and SMEs to identify and analyse business processes * Facilitating collaborative workshops with SMEs to capture business processes * Documenting processes with clearly developed process maps and process descriptions according to defined standards * Producing other process deliverables including the SIPOC, RACI and POAP * Producing WLAs and OLAs * Identifying issues, risks and KPIs * Following a standard business process architecture framework to ensure all processes are developed at the correct process level * Managing change during development of the to-be process * Examining processes holistically to understand the impact of changing them on people, strategy, systems and general business operations * Facilitating process improvement initiatives using agreed methodology * Publishing deliverables on the team website/knowledge hub when necessary * Typically a relevant degree or equivalent experience * Demonstrable experience in a business process role * Analytical approach to problem solving * Experience in leading process definition workshops * Confident approach to stakeholder management * Excellent verbal and written communication skills * Preferably experience in a telecomm environment * Training in relevant methodologies, such as DMAIC, ITIL, Prince2 Please apply today if you are interested. Project People is acting as an Employment Business in relation to this vacancy
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  • £450 - £550/annum
Contract Cisco CCNP Cert Wireless Consultant Engineer - Surrey CCNP Wireless Certification required Customer facing, Pre/Post Sales activity, Cisco Aironet, Lan Controllers, Large Scale Design/Implementations Contract to £(Apply online only)p/day dep on certs An experienced Cisco Wireless Consultant Engineer with CCNP Wireless Certification is required for this large scale design/implementation roll out. The ideal candidate would be available immediately and have strong customer facing delivery experiences as well as the technical implementation of large scale Cisco Wireless networking. Apply now for immediate discussion
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telent Supplier Manager, Bristol, (6 Month FTC) Every time you pick up the phone, surf the Internet, travel on a motorway, catch a train, bus or tube, or even dial 999; chances are telent have enabled the technology to make this happen. With current annual revenues of £399M, 2,200 employees and 50 operational locations across the UK and Ireland, we are a leading technology company which designs and delivers solutions and services for organisations to create, improve and maintain their ICT, mission critical communications networks and operational systems, vital in the effective operation of the nation’s infrastructure. Role Profile: * To lead a team of direct labour Supervisors and Suppliers to deliver all customer requirements within an agreed cost envelope * To lead a team of Supervisors to deliver the required customer results across a specified work area or geography. * Responsible for production delivery of specific Supplier depots on any specified workstream and/or area. * To manage Suppliers to deliver execution, Safety, Quality and Streetworks and to own the local relationship with specific suppliers as agreed with the Area Manager * To drive root cause analysis of failure, improvement action plans, monitoring and reporting such that Contractual Safety and Quality KPIs are met by those Suppliers and workstreams for which the Supplier Manager is responsible * Deliver all Production activity through the agreed operational delivery model(s) (e.g. supplier, direct labour, etc) in line with the agreed cost envelope * Drive a “Safety First” and “Right First Time” culture across the delivery organisation, backed up by improvement plans, through effective engagement with Suppliers, their management and operatives * Ensure that accidents, incidents, near misses, quality failures and service deterioration trends are investigated competently and that effective root cause analysis, action planning, implementation and monitoring follow * Own the day-to-day operational relationship with those suppliers agreed with the Regional Production Manager. * Maintain close working with CCO Manager & Coordinators to ensure alignment with end-customer needs across all workstreams. * Drive Quality Improvement as a theme alongside and equal to Safety in all engagements with Suppliers and Operatives * Support the Area Manager and CCO Manager in reviewing patch capacity against current and forecast demand and ensure that any resulting gaps are adequately addressed. * Ensure that skills and accreditation records are complete, accurate and up-to-date and regularly review with all Suppliers against their commitments We’d be delighted to hear from you if you have the following skills/experience: * Good knowledge and experience in management of civils and cabling activities on telecom infrastructure maintenance contracts. * Good knowledge of HSEQ & NRSWA * Good communication, people management and leadership skills. * IOSHH – desirable * Gives clear instructions, communicates well and is approachable. * Confident & self-assured. * Appropriate technical knowledge of the work being supervised. * Trustworthy & reliable. * Sets high standards for Safety & Quality and achieves / maintains good levels of performance. Excellent employee benefits: telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive: * 33 days holiday, including public holidays, plus the option to buy or sell five days each year * Company pension scheme * A range of family friendly policies including childcare vouchers * An employee-funded car leasing scheme * Occupational health support We reserve the right to close this vacancy once we have received sufficient applications. telent is an equal opportunities employer and is committed to diversity and inclusion
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Job Title: Supervisor Location: Wiltshire and Surrounding Areas Type of Job: 6 Month FTC Ref No.: V6557 This vacancy comprises of three roles based in and around Somerset and Wiltshire. Role Profile: Reporting to the Supplier Manager, the purpose of this role is to ensure that work is completed safely, on time and to budget and to the required quality. The job holder is responsible for ensuring that labour is effectively managed and utilised and to manage the co-ordination of sub-contractor gangs such that the required cash and profit targets are achieved. This will include customer liaison, safety, environment, quality procedures, cost monitoring, sub-contractor control, material procurement and all people issues • Determine the resource requirements for the completion of all works. Assign roles, tasks and responsibilities necessary for completion of the work • Monitor productivity and manage / supervise staff, operatives, subcontractors and associated plant. • Monitor activities to ensure finished work is in accordance with plans, specifications and Customer Requirements. • Monitor and ensure that records are kept of additional work and/or delays and ensure the necessary DFEs are agreed and recorded. • Identify, manage and monitor risks (safety, quality, environment, programme and commercial). • Establish and maintain relationships and ensure effective liaison with suppliers and sub-contractors. • Oversee the procurement of materials by subcontractors. • Understanding and application of tIS culture and values Typical Deliverables: Key success criteria • BAU production requirements met • BDUK production requirements met • Streetworks improved • Safety targets met • Quality continuously improved • Suppliers show structured sustained improvement • People targets met • Deliver all Production activity through the agreed operational delivery model(s) (e.g. supplier, direct labour, etc) in line with the agreed cost envelope • Drive a “Safety First” and “Right First Time” culture across the delivery organisation, backed up by improvement plans, through effective engagement with Suppliers, their management and operatives • Ensure that accidents, incidents, near misses, quality failures and service deterioration trends are investigated competently and that effective root cause analysis, action planning, implementation and monitoring follow • Own the day-to-day operational relationship with those suppliers agreed with the Production Lead. • Maintain close working with CCO Coordinators to ensure works are completed in line with end-customer needs across all workstreams. • Drive Quality Improvement alongside and equal to Safety in all engagements with Suppliers and Operatives • Support the Production Lead in reviewing depot capacity against current and forecast demand. • Ensure that skills and accreditation records are complete, accurate and up-to-date and regularly review with all Suppliers against their commitments. telent is an equal opportunities employer and is committed to diversity and inclusion
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Telent Senior Security Project Management Capabilty - London PAYE Contract Are you working in a project environment looking to take the next step in your career? Are you experienced in the telecoms world and wanting to build on your existing skills? We’re looking for Senior Security Project Management to work out of a London office on Network Rail Projects. The role will be 37.5 hours per week working Monday to Friday. Typical Deliverables: You will be responsible for the development of investment and business cases with recommendations and presentation at programme and finance panels aligned to the security strategy and initiatives. You will have a technical understanding of security governance, risk and assurance, network security, endpoint security, threat intelligence, security logging, risk and incident management as it relates to information and cyber security in addition to overall industry security best practices. You will be responsible for assuring delivery of the project in line with programme objectives You will identify plans plans and conducts evaluation of information and network related security needs You will manage and take leadership of project managers under their control. You will ensure project risks and challenges are identified. Experience you’ll need to have: Technical background and experience with boundary and end-point protection services such as Intrusion prevention and Firewalls, both network and host based, Anti-virus, email security, behavioural based monitoring and Web application security and other industry standard information security tools Significant experience managing technical programs specifically, information and cyber security-based programs which cover 12 or more projects / functions in a large IT/ telecoms enterprise (experience in security of industrial control and safety environments would be beneficial). Experience of combined project & programme management, Information Security and Information Technology experience. telent is an equal opportunities employer and is committed to diversity and inclusion
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Telent Security Assurance and Services Architect - London PAYE Contract Are you working in a project environment looking to take the next step in your career? Are you experienced in the telecoms world and wanting to build on your existing skills? We’re looking for Security Assurance and Service Architect to work out of a London office on Network Rail Projects. The role will be 37.5 hours per week working Monday to Friday. Typical Deliverables: You will Utilise experience to develop the requirements and concepts of a security management system You will Prepare a technical and architecture You will deliver objectives to a service framework Experience you’ll need to have: Knowledge and experience in network / security protocol services Knowledge in Data Centre services and design Knowledge in Network Connectivity environment Knowledge of Security Governance, Risk and Compliance (GRC) processes and tools Knowledge of the application and implementation of security management systems telent is an equal opportunities employer and is committed to diversity and inclusion
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Telent Project Engineer (IM Projects)– Milton Keynes PAYE Contract Role Profile: Are you working in a project environment looking to take the next step in your career? Are you experienced in the telecoms world and wanting to build on your existing skills? We’re looking for Project Engineer IM service to work out of a Milton Keynes office on Network Rail Projects. The role will be 37.5 hours per week working Monday to Friday. Typical Deliverables: You will lead and manage the use of appropriate engineering standards in relation to design and construction. You will Monitoring and ensuring compliance with legislation, Railway Group and Digital Railway company standards You will Implement Network Rail systems and procedures to deliver a cost effective, high quality and safe approach. You will Apply relevant techniques and procedures of quantified and qualitative risk assessment You will Carry out the duties of Project Engineer (PE) Telecoms for allocated projects You will provide guidance and assurance for engineering activities and between operational railway and information management. Experience you’ll need to have: Significant successful experience in Telecoms engineering, ideally with involvement in construction and design projects. Experience/ understanding of Railway Project Engineering (02009) Knowledge of safety management, Construction Design Management, Risk Assessment and Auditing Understanding of the arrangements required for the independent assessment of works Educated to degree standard or equivalent in a technical subject telent is an equal opportunities employer and is committed to diversity and inclusion
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telent Senior Project Manager, Bristol, (6 Month FTC) Every time you pick up the phone, surf the Internet, travel on a motorway, catch a train, bus or tube, or even dial 999; chances are telent have enabled the technology to make this happen. With current annual revenues of £399M, 2,200 employees and 50 operational locations across the UK and Ireland, we are a leading technology company which designs and delivers solutions and services for organisations to create, improve and maintain their ICT, mission critical communications networks and operational systems, vital in the effective operation of the nation’s infrastructure. Role Profile: To provide leadership and take ownership of project(s) on behalf of tIS by Maintaining Company standards, whilst respecting and reflecting the abilities and aspirations of the project team (both tIS people and delivery partners) Acting as the ‘face of tIS’ to the client, both in the tender and delivery process Key Objectives of Role External * Ensure that the client fully understands the skills that they are procuring by taking a lead role in the Work Winning effort that will secure the contract * Proactively managing any potential or actual risks to the project delivery to ensure that it achieves its targets around time, quality, safety, customer service and commercial value * In line with tIS Values and Sustainability agenda, to determine and deliver the appropriate quality and style for the project(s), and thus ensure that the reputation of tIS is enhanced with the local community, delivery partners and, most of all, the client. Internal * To have overall responsibility to ensure that everyone on site, including his/her team, are working in accord with tIS ‘Health & Safety Strategy. * To take the lead in ensuring the effective management of performance, training and budgets, to ensure that the project is cash-positive, well co-ordinated and runs in accord with the agreed contract programme Typical Deliverables: Operational Accountabilities: * Provides input to the development of the Business Unit plan with planning horizons typically up to 3 years * Directs activities to support operational delivery and growth * Operates independently within working parameters set by Business Group SMT or Head of Function * Establishes and maintains key client and sector relationships and ensures client expectations are managed * Assisting managing Health and Safety policy and standards * Determines priorities and makes decisions of business unit impact Financial Accountabilities * Accountable for financial performance and risk management * Responsible for compliance to Corporate Governance standards * Ensuring compliance with tIS financial policy and standards * Typically involved in setting budgets and works within budgetary guidelines and ensures compliance * Promotes innovative ways to add value and reduce costs within the team. People Accountabilities * Overall people responsibility for a defined area or set of contracts * Ensures compliance with reward strategy and HR policy and procedures * Determines resource requirements and allocates appropriate resource * Identifies people related risks and suggests solutions We’d be delighted to hear from you if you have the following skills/experience: * Possesses deep knowledge of one complex functional or business area * Significant track record of success in managing a business contract, Business Unit or region and/or providing support to a professional function * Aware of the trends in the market-place and seeks to deepen knowledge of industry issues and drivers * Subject to functional policy objectives and/or general business direction, the Job Holder will work within broadly defined policies and objectives. * He/She will demonstrate a detailed grasp of involved practices and procedures and will normally possess either an appropriate professional, or academic qualification. * Likely to have in excess of 5 years managerial and/or technical experience. * Prince 2 Project Management or equivalent desired * Has a good head for business * Thinks and looks several steps ahead * Makes relationships work * Is great to work with * Is self aware and never stops learning * Expects more from themselves than anyone else * Manages complex projects with ease * Leads others through the good times and the tough times Excellent employee benefits: telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive: * 33 days holiday, including public holidays, plus the option to buy or sell five days each year * Company pension scheme * A range of family friendly policies including childcare vouchers * An employee-funded car leasing scheme * Occupational health support We reserve the right to close this vacancy once we have received sufficient applications. telent is an equal opportunities employer and is committed to diversity and inclusion
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Telent Infrastructure Solution Architecture Service– Milton Keynes PAYE Contract Role Profile: Are you working in a project environment looking to take the next step in your career? Are you experienced in the telecoms world and wanting to build on your existing skills? We’re looking for infrastructure Solutions Architecture Service to work out of a Milton Keynes office on Network Rail Projects. The role will be 37.5 hours per week working Monday to Friday. Typical Deliverables: * You will ensure that the appropriate use of technologies are recommended and deployed into the production environment * You will provide consultancy into new projects. * You will Identify, and plan upgrades that impact on any area of the systems infrastructure * You will maintain and upgrade to the environment and ensure currency of software, hardware and standards. * You will Provide technical architecture and infrastructure consultancy to Network rail telecoms projects as required. Experience you’ll need to have: * Experience in successful implementation of IT Infrastructure, * Experience in architecting/designing high availability IT for Internet, mobile and comms service providers * Educated to degree standard or equivalent in a technical subject. * Knowledge of network design and operation supporting Rail or Critical National Infrastructure. telent is an equal opportunities employer and is committed to diversity and inclusion
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telent Delivery Manager - Infrastructure Are you working in a project environment looking to take the next step in your career? Are you experienced in the telecoms world and wanting to build on your existing skills? We’re looking for Delivery Manager in infrastructure to work out of a Milton Keynes office on Network Rail Projects. The role will be 37.5 hours per week working Monday to Friday. Typical Deliverables: You will support the Network rail systems infrastructure team in the management of demand and delivery. Work as part of an infrastructure architecture team. You will manage requests to be delivered on time with quotation and quality of delivery through various phases. You will monitor and report on infrastructure KPI. Ensure services and infrastructure are able to deliver the agreed capacity Experience you’ll need to have: Strong understanding in Telecommunications process framework. Excellent stakeholder management and people skills Strong expereince in Service Delivery of Hosting and infrastructure services. You’ll be a team play who shows a willingness to learn, be challenged and get involved telent is an equal opportunities employer and is committed to diversity and inclusion
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