Customer Service Help-desk Manager, Basingstoke, Interim, £250 Per Day
3-6 months, Customer Service Help-desk Manager with possible extension.
Your new company
Our client is a leader in their field and a company who innovates new products and services.
Your new role
In this role you will be responsible for managing a team of Customer Service Executives in a busy call centre environment. You will be leading from the front, guiding and mentoring the team to best practice whilst ensuring customer queries are dealt with professionally and in line with SLA standards.
What you'll need to succeed
Our client is seeking an individually who has managed a Customer Service Help-desk team previously, in control of 20+ Customer Service Executives. Your CV will need to demonstrate significant experience of developing best practice, including through change management. Our client does require candidates to have experience implementing and managing strategic and operational level procedures within a Customer Service team.
What you'll get in return
This role is an interim role which is expected to run between 3 and 6 months, with a possibility for the role to run longer, Mon to Fri, parking, circa £250 Per Day
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.