11 Customer Service/ Call Centre jobs found

Job Purpose: - To deliver high quality housing options and advice to homeless households and others in housing need. Provide all aspects of casework from contact / initial application, assessment, decision, provision of prevention and relief assistance. Assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and Work closely with other agencies externally and internally to provide options, preve ...

A client in the South West is looking for 2 x Housing Options Officer to join the team. Specifically focus on assisting people (customers) threatened with homelessness to resolve their housing difficulties and retain their existing homes (where safe to do so) through the provision of high quality advocacy, advice and activities in order to prevent and relieve homelessness wherever possible. Accurately assess and discharge the council's duty to homeless customers. Actively contribute to the achievement of the council's strategic ...

JOB TITLE: Customer Service Officer (Housing) LOCATION: Wandsworth, SW18 1HR (Fully office based), also attend Twickenham Office, TW1 3BZ when required PAY RATE: 16.95 - 19 PAYE / 21.84 - 24.57 umbrella - per hour START DATE: 20/01/2024 DURATION/Hours: 12-month contract/ 36 hours a week (Mon-Fri, 9-5) Role purpose: Dealing with housing calls for Wandsworth initially and then to include Richmond housing calls. Duties & Responsibilities: Handling customer enquiries received by all customer access channels in ...

Temporary Housing Options Advisor Position: Housing Options Advisor (Temporary Accommodation) Contract: 3 months with potential for extension Location: Based locally, with travel as needed Pay: 19 - 21 per hour (paid via umbrella) We are representing a client of ours in the housing sector, seeking an experienced Housing Options Advisor to support their team on a temporary basis. This role is ideal for someone committed to helping individuals and families secure stable housing solutions and prev ...

One of my clients is looking for a Customer Service Assistant on a temporary basis. This is a 3 months contract with possible further extension. ROLE: Office based call taking, part of a team of 13. Responding to queries around switch board calls, waste and environment and taking spring clean and garden waste payments. 1-2-1 training will be given by an experienced team member and a paired working environment in the office will be arranged for support while learning. System training will be gi ...

A local authority in the Midlands are looking for a Housing Options Officer to undertake Homelessness Prevention & Relief duty. Do you have excellent knowledge of: The current housing & homelessness legislation, HRA 2017 case law & guidance The housing allocation & registration process Landlord & tenant law Working in homelessness prevention within local authorities Yes? Then you could be ideal for this role! You will be required to go to the office 2 days a week, for a rate of 29- 30 p/h. Ide ...

We are working on a brilliant role in the West of England, which is very focused on Resettlement/Asylum Seekers! You will conduct the regular duties of a Housing Options Officer whilst assisting the refugees - so it would be ideal for you to have past experience working with this demographic. Housing Resettlement Officer 1 / 2 day in the office a week 28 p/h + 3-month initial contract If you are interested, please let me know the best time to give you a call next week! Please send over your up-to-date CV and a ...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed Full training will be provided

I am working with a Local Authority in the East Anglia region, and they are looking for 3 experienced Housing Options Officer's to join their prevention, triage & move-on team's. Details: 28- 30 per hour. Hybrid working - 2/3 days a week. 3 month contract. Requirements: At least 3 years of experience applying HRA 2017. Able to commit to going into the office. 3 years of experience within the Housing sector at Local Authorities. A number of the team are working through myself and they have provided brilliant fee ...

Our client based near Bury St Edmunds is looking for a Telehandler Operative to join their busy team. Working Monday to Friday from (Apply online only) you will be required to: Operate a teleporter Operate a 8.5 tonne digger Carry out labouring work as required This position is offered on a temporary basis but could become permanent for the right candidate, you will therefore need to be available to start work immediately. You will need to have your own transport due to the location. For furthe ...