Our client based in Meriden has an exciting opportunity for an experienced Customer Account Advisor to join their team on a 1 year fixed term contract basis.
This is a role for someone looking for a challenge whom can use their skills and experience in a new setting. The person must be self-motivated and bring drive and energy to the business to support continued growth.
To be successful within this role the candidate must be highly numerate with attention to detail, have good communications skills, both written and verbal, and confidence in working in a customer facing environment.
Good organisational and time-management skills are a pre-requisite as are a smart appearance, professional manner.
The purpose of this role is to deliver service excellence and optimise revenue from company assets by supporting clients and customers through the effective running of their products accounting systems.
The role handles transaction processing both from a customer service perspective and a compliance and revenue generation perspective. Whilst running their product accounting systems the CAA must ensure that transactions are quickly and properly processed, customer pallet accounting is correctly administered and that the business can monitor how customers use their product assets, where they use them and how long they use them to ensure that we are correctly being remunerated. The process also involves compliance monitoring to ensure that we help and support customers in using the product system properly without undue cost or penalty.
The successful candidate should meet the following list of skills:
Computer literate - proficient in Word, Excel, PowerPoint.
* · Numerate, analytical with good attention to detail.
* · Well organised, with time management and prioritisation skills.
* · Experience of working to deadlines in a dynamic environment.
* · Previous experience of working in a team office environment.
We are looking for a candidate with a minimum of A-level qualifications or equivalent and experience of customer liaison in a busy environment. They should be bright and personable and able to work well with a variety of people.
If you are interested in this position, or know someone who may be, please do click ‘apply now!’ or contact Megan Hughes on (Apply online only)