Becoming a Transition Communications Officer with Capita Local Government Services:
Capita's Local Public Services business is looking for a communications officer, experienced in delivering change management communications to internal and external stakeholders. Working closely with the Programme Director, Operations Directors and HR team, you will be responsible for leading the stakeholder communications an internal change initiative, introducing new processing technology to our shared service centres. The location for this role is flexible and will require travel across our UK offices in London, the South East and West Country. The primary role location will be Chichester.
What you will do:
Work with Capita's programme and shared service teams and local authority communications teams to develop and deliver the internal and external transition communications plans.
Develop and deliver high-quality, relevant, creative, innovative and engaging communication messaging, content and materials to support the delivery of the transition communications plan.
Develop and independently publish' the content for multiple channels, including news bulletins, intranet updates, employee briefing sessions, Yammer, FAQs, and senior leadership updates.
Engage with internal and external stakeholders to ensure joint sign off on internal and external communications in relation to the transition.
Attend and represent the communications work stream at key transition meetings to report on progress and understand and plan requirements.
Work closely with Capita's press office to develop reactive press statements and support with press enquiries in relation to the transition.
Your experience will include:
Extensive experience of internal and/or change communications, with degree level education in a relevant subject
Excellent written and verbal communication skills
Demonstrable knowledge and experience producing accessible content that conforms with relevant legislation and best practice.
Capable of turning often complex information into relevant, engaging and empathetic content for employees at all levels of the contract or partnership.
Excellent problem solving, project management and communication skills, with the ability to work with a variety of stakeholders at all levels and build good relationships.
Strong time management skills, able to work independently, effectively estimate resource requirements and reliably update and maintain timesheets and other activity reports where required
About Capita Local Government Services
Capita has been a trusted partner of many government departments and agencies for 30 years. We've delivered innovative and efficient ways of working that have helped the government to cut costs while improving the quality of service to the public. We offer flexible and bespoke service delivery arrangements to meet the challenges involved in transforming public services and to secure specific policy outcomes within budget. We also look to design solutions in ways that meet government's wider policy objectives such as increasing transparency, digital service access, opportunities for SMEs, workforce skills and economic growth.
What's in it for you?
This contract is offering a competitive day rate. At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do. We also understand what it is like to work as a Contractor and so do everything we can to make it a simple process for you - this includes a dedicated On-Boarding and Extension teams and access to a web based timesheet portal allowing you to submit your timesheets wherever you are. You'll be joining a network of some of the most experienced, innovative and dedicated people in the country and, of course, there are plenty of opportunities available throughout Capita that we're always open to discussing with you.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact (url removed) for guidance.
Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership