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Job Title: Experianced Medical Receptionist Location: Wirral Salary: £8.21 p/h Aspion are looking to recruit for an Experianced Medical Receptionist to join a team of clerical staff in the Wirral area. There is an opportunity for an interview with an immediate start for the right candidate. Job summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Participate fully within the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Main Duties/Key Tasks: * Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice * Deal with all general enquiries, explain procedures and make new and follow-up appointments. * Using your own judgment and communication skills. * Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. * Enter requests for home visits onto the home visit screen, ensuring to carefully record all relevant details and referring to duty doctor where necessary. * Action repeat prescription requests and ensure that they are ready for collection by the patient or courier within 48 hours, either on the computer or manually, ensuring all controlled drugs are accounted for, and signed for by patient or courier * Advise patients of relevant charges for private services, and direct to the appropriate manager to accept payment and issue receipts * Enter patient information on to the computer as required. * Ensure that all new patients are registered onto the computer system promptly and accurately * Alert Drs on duty of any urgent alerts received by fax or post. * Reviewing medical records and producing an accurate summary of the patient’s medical history. * Read Code the information into the practice clinical system * Monitor patient call and recall systems * Extraction of necessary data from clinical correspondence and input into electronic patient Record. * File copies of hospital referrals. * File hospital letters. * Scanning of letters and relevant correspondence into patient’s notes. * Summarisation of patient’s notes when requested. * Any other duties within the business needs Skills/Attributes Required: * Excellent Communication Skills * Good keyboard skills * Pleasant approachable personality * Honest and Reliable * Caring and Sympathetic * Flexible working hours, at short notice Other Responsibilities: * Attending team meetings * Attending mandatory training * EMIS TRAINED * Continual professional development There are full time and part time hours availble ! At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data – These can be viewed on our website
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THE COMPANY: Brewster Partners are supporting a family owned pharmacy with 64 branches and over 600 dedicated employees with stores across South Yorkshire, Lincolnshire & East Riding. They are now expanding the team of trainee and pharmacy assistants across the region and we are keen to seek applicants who can bring something special to the team. Customers and excellent service are at the heart of what you would be expected to deliver because customers will be relying on you for advice and insight into a wide range of issues. This position is a 3 month contract, 26.75 hours p/w over a 2 week rota: Week 1 - Wed, Thurs, Fri 9-6pm Week 2 - Tues, Wed, Thurs 9-6pm PLEASE NOTE IT IS WORKING 1 in 6 SATURDAYS Working in the Stainforth branch THE JOB: We are looking for friendly, professional and caring individuals who can provide a great service while working in a sometimes pressured environment. You will know the importance of dealing with questions and queries with confidence and discretion as you will play an important part of our online business. Your main responsibilities will be ensuring the smooth running of the dispensary prescription and non-prescription products in a regulated environment, managing stock levels and be an insightful person for customers to talk to, providing healthcare advice and services at the counter. This position is a 3 month contract, 26.75 hours p/w over a 2 week rota: Week 1 - Wed, Thurs, Fri 9-6pm Week 2 - Tues, Wed, Thurs 9-6pm PLEASE NOTE IT IS WORKING 1 in 6 SATURDAYS THE PERSON: We are looking for someone: Comfortable at providing great customer service with an attention to detail to ensure accuracy of work completed (this is key as you will be dealing with a wide variety of customers) A good understanding of written English (ideally a minimum of GCSE C in English or equivalent) Ability to be flexible (you'll have your core hours but there will be a degree of flexibility to cover for colleagues) MCA or NVQ2 In Retail Skills Services (if you don't have this don't worry we will be happy to support your training if you're willing to develop yourself) THE BENEFITS £8.21p/h Brilliant training and development opportunities (they will help support your development) Experience to grow and work in other areas of our business Pension Brewster Partners Business & Office Support is a division of the Brewster Partners Recruitment Group focusing on the recruitment of talent in administration, business support, HR, sales, marketing and purchasing jobs in in South Yorkshire, West Yorkshire, East Yorkshire, North Yorkshire, Lincolnshire and Nottinghamshire. If you are interested in discussing this job in more detail or any other aspect of business and office support recruitment we would really like to hear from you. Please visit our website at for more information
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Transport Administrator City: Basingstoke Transport Administrator £19,500 39 hours per week plus great benefits package, including a bonus of up to 10%. Shift Pattern - Working shift pattern of 4 on, 4 off As a transport administrator at one of our Customer Service Centres (CSC) your day will never be dull. Supporting our colleagues this exciting and challenging role will require you to coordinate a range of Admin tasks that are critical to our customer service and transport operation. Description Be part of a team that’s totally connected. Explore a technological world that’s beyond the ordinary. Deliver outstanding customer service. You will be the first point of contact at the CSC for telephone queries or enquires raised by internal or external customers. Your duties can range from liaising with colleagues to dealing with driver’s issues, maintenance planning, scheduling and you’ll be updating the team along the way. No day will be the same and the pace and variety of the role means we require someone who can think on their feet and manage their workload efficiently. What you’ll need: Previous experience in a delivery or customer focused role You will ideally come from a transport background dealing with a variety of sources and know how to multi task A passion for wanting to help customers As well as a great salary, benefits of working for us include: pension, store discount and access to a range of subsidised offers and benefits including childcare vouchers, discounts on holidays, cinema and travel. Share your passion in a career where every day is different, and where every customer offers you the chance to make amazing happen. Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service. It’s an exciting time to join us and find yourself a place in our growing success story, apply now
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Customer Services Officer To deliver a high quality customer service across all channels including but not limited to telephone, web and face to face. Customer Services Officer To ensure the responses to enquirers comply with organisational standards, procedures and legislative requirements. Customer Services Officer To deliver the highest standards of customer care and improve customer satisfaction through survey delivery To support and drive the digital and channel shift programme Customer Services Officer have exp working within the public sector
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  • £27000 - £30000/annum Car, 10% bonus (pro rata)
Role Overview As a Contact Centre Regional Manager, you will take complete ownership for the contact centre within your area. You'll be responsible for being the driving force behind growing the strength of the brand, building valuable relationships across your estate and ultimately driving incremental sales, making Samsung the brand to beat. You will inspire, coach and develop a team of Samsung Product Specialists to deliver results and ensure our training delivered and presence is best in class. You will build strong professional relationships with our localises Channel Partner's teams to maximise opportunities to influence sales and support your Samsung Relationship Managers. *This role will be covering Leeds, York, Doncaster and Sheffield Main Duties and Areas of Responsibility * Develop a high performing team (of up to 15) Samsung Product Specialists within our Contact Centre team within a clearly defined area * Managing a pre-defined call file, planning and organising work force to achieve minimum call file accuracy target * Managing recruitment requirements effectively to maintain minimum head count and train "best in class" SPS * Coach, support and develop SPS team to deliver the perfect training interaction ensuring your team score a minimum satisfaction level, completed minimum of 2 field accompaniments per month and one comprehensive performance review per quarter * From your teams training interactions, presence and activity within the call centres you will be targeted on achieving a specified Samsung Recommendation Rate from channel advisors measured by Mystery caller checks * To develop and maintain long lasting, effective relationships with a range of stakeholders and adapting your approach to suit * Check compliance of brand furniture and visuals, to ensure it meets operational standards * Collate actionable channel insights on Industry, Employee and Customer Trends * Co-prosperity - We are dedicated to being socially and environmental responsible corporate citizens, contributing to prosperity of local community, nation and mankind. * Integrity- Everything we do is guided by a moral compass that ensures fairness, respect, dignity and integrity. * People - We value our people with a strong belief that a company is its people and we are committed to providing a wealth of opportunities to reach their full potential. * Ability to work outside of region to support business needs * Work as part of the wider Samsung Team and share best practice * Design and obtain approval for incentives to motivate agents to drive sales * Business conversations with key contacts * Identify issues and find solutions before problems arise * Demonstrate ROI for Added Value Initiatives * Samsung Product Specialist accompaniments each month * Complete Product Specialist reviews, per quarter * Backstage completion per Team - measured by backstage reporting * Staff knowledge retention - measured by Mystery Caller Checks * Compliance - managed by manager visit checks * Sales % uplift / market share vs Average - measured by sales data Person Specification * Experience in multi-site field-based management essential * Strong organisational and planning skills * Good analytical skills with Management Information and systems knowledge * Passionate, engaging and determined to succeed * Experience of developing team to build strong internal succession * Ability to communicate in a clear, concise and effective manner at all levels * Urgency to deal with under-performance and evidence of Performance Management * Negotiation and influencing capabilities * Ability to coach and improve personal and team performance * Confident and personable - a great relationship builder * Driven by targets and sales * Urgency to deal with under-performance and evidence of Performance Management Competencies * Leads by example and inspires others * Continuously drives improvement in people and processes * Communicates effectively * Goal orientated to achieve results * Drives change, is adaptable and works flexibly * Visualises success and plans to succeed What can you expect from us? * The latest Samsung devices * A full induction to hit the ground running * The opportunity to put your ideas forward and create change * The opportunity to work with an incredible team This role will see you working for Blue Square whilst supporting Samsung
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5 roles to stat ASAP Job Title: Customer Service Executive Job Type: Ongoing Temporary (2-3 months) Industry: Customer Service Location: Stockport Salary: £8.24 an hour Start date ASAP. An amazing opportunity has become available to work for one of the UKs most iconic brands as a Customer Service Executive, it will be your responsibility to make outbound calls to existing customers regarding a range of services related to their recent luxury purchase. This is a blended outbound and inbound role. Please note that this client does not operate any cold calling. Are you looking to work for one of the biggest brands in the world? Are you looking for a new exciting opportunity in customer service? Have you got previous experience in customer service or sales? Are you an experienced service professional looking for your next challenge? A fantastic opportunity has arisen for a number of Customer Relationship Executives to join an award winning employer at their state of the art offices based in Stockport. Are you passionate about developing your customer service career further? Are you looking to enhance your sales skills further whilst working for a great company? Do you have previous customer service experience? Then this is the job for you! The Job: * Acting as the first point of contact for all queries via phone, e-mail, webchat and social media * Blended call centre role dealing with enquiries and outbound calls to existing customers * Dealing with a high volume of inbound calls dealing with mainly sales enquiries * Outbound calls to existing customers conducting customer service satisfaction surveys and up-selling new products. * Arranging appointments for test drives * Ability to capture customer information efficiently and accurately * Having an excellent understanding of the services in order to provide customers with highest level of service * Providing a world class customer service * Ability to manage your time and diary effectively to ensure all leads are chased up * Ability to communicate effectively at all levels. Hours of work: Full time hours, working 40 hours a week, shifts between 8am-6.30pm Monday to Friday, and 1 in 2 weekends where you would work either a Saturday 8am-5pm or 9am-6pm or a Sunday 10am-5pm Start date ASAP Benefits: * Great working environment * Regular weekly and monthly incentives * Newly refurbished building - state of the art call centre * Dedicated training suites * Excellent opportunity to progress * Parking + close to train and bus links Have you got the following experience or skills? * Previous experience in a customer focused sales or service role * Excellent communication skills * Effective time management * Experience of dealing with a high volume of e-mails Then we want to hear from you! Please apply online now…. Keywords: Customer Service Advisor, Customer Service Executive sales advisor, sales consultant, telesales, retail sales, outbound sales, sales, internal sales, customer enquiry agent Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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Sales Consultant – Carphone Warehouse Bournemouth Permanent  Part Time 6-15 hours per week, with flexibility to work additional hours UK Hourly rate £8.70 for under 21’s (£7.60 basic + £1.10 average bonus) Hourly rate £9.40 for aged 21 or over (£8.30 basic + £1.10 average bonus) Technology is transforming the world in extraordinary ways. If you’re passionate about the latest innovations, and about discovering how products can make a real difference to customers’ lives, then you can be part of shaping that transformation here at Dixons Carphone. Working as a Sales Consultant in one of our Carphone Warehouse stores (known as Customer Consultant within the business), you’ll help our customers with whatever they need, asking questions and taking them through our products and services until they have what’s right for them. We want you to be able to give customers the best possible advice. So we’ll make sure you get early exposure to tomorrow’s technology and will give you brilliant training to help you stay ahead of the game. The fact that we’re completely impartial and independent means you’ll be free to find customers things they genuinely want and need. Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. You’ll also have limitless opportunities to explore – whether that means building up new areas of expertise or taking your career in a different direction, potentially even with another brand in the wider Dixons Carphone group. So what are we looking for from you? Like us, you’ll put the customer first, always. Also like us, you’ll be happy embracing all kinds of change. Things move fast in our business – and you have to have the resilience and adaptability to keep moving forward with them. Above all, you have to share our passion for achieving amazing things – for our customers, colleagues and ourselves. Bring your passion, make amazing happen. Follow Dixons Carphone on LinkedIn, and also on Twitter @jobsatDC
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Sales Consultant – Currys PC World Halifax Permanent  Part Time 6-15 hours per week, with flexibility to work additional hours UK Hourly rate £8.40 for under 21’s (£7.60 basic + £0.80 average bonus) Hourly rate £9.10 for aged 21 or over (£8.30 basic + £0.80 average bonus) Technology is transforming the world in extraordinary ways. If you’re passionate about the latest innovations, and about discovering how products can make a real difference to customers’ lives, then you can be part of shaping that transformation here at Dixons Carphone. As a Sales Consultant in one of our Currys PC World stores (known as Sales Colleague within the business), you’ll be the face of the brand – with the crucial job of greeting customers and making them feel welcome in our store.Then, you’ll ensure customers enjoy a great experience every time, by answering their queries, asking the right questions, finding the correct products and making the sale. The job’s all about connecting with the customer - understanding their needs, sharing your knowledge and bringing products to life through your passion (and plenty of practical demonstrations). When your assistance is needed, you will also work across other areas of the store. Your colleagues will be counting on you to help keep things running smoothly while achieving store targets. We want you to give customers the best possible advice, of course. So, you’ll get to try out the very latest technology to stay right up to date. There will be plenty of training, support and encouragement – plus different career paths to explore across the wider Dixons Carphone group. The rewards are pretty special too. We offer one of the best packages in retail, with benefits including holiday, pension scheme and great discounts. What are we looking for from you?  A spark and ambition like ours. You’ll need to be big on customer service and genuinely helpful in your approach – you’ll get a kick out of matching the customer to what they really need and seeing their purchase made. Your interest in technology will complement your warm, friendly personality and ability to work well in a team. Above all, you have to share our passion for achieving amazing things – for our customers, colleagues and ourselves. Bring your passion, make amazing happen. Follow Dixons Carphone on LinkedIn, and also on Twitter @jobsatDC
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Our client is looking for a Customer Service Advisor to join a busy Customer Service team reporting to the Customer Services Manager working in contemporary, open plan offices on a 6 Month FTC. Usual hours are 9.00am – 5.30pm Mon – Fri – but will be required to work 1 in 3 Saturdays. As the Customer Service Advisor you will be: * Answering inbound enquiries * Resolving complaints * Providing excellent customer service * Keeping the log up to date with customer correspondence and any changes to their delivery * Processing replacements, returns and re-bookings * Keeping customers up to date with their order progress and changes to their delivery The ideal Customer Service Advisor will: * Have previous experience of Customer Service * Ability to work under pressure * Good communication skills and an excellent telephone manner * Be a competent user of MS Word, Excel, and Outlook Benefits of a Customer Service Advisor: * Free Parking * Staff Discount * 23 Days Holiday + BHs pro rata Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion
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We are currently seeking a Procurement Manager to join our client on an initial 6 month contract in London. Our client is one of the worlds most respected design, engineering and project management consultancies. Due to an increasing workload, they are seeking a Procurement manage to join their expert team. The selected candidate will have a variety of roles and responsibilities, including: Manage requisition to purchase order placement process. Contract formatting for projects. Ensure purchase orders are placed on time and in accordance with best practise Keep excellent records of external commitments made Any other procurement activities as identified by the Head of Supply ChainEssential skills, experience and attributes: Professional Membership of the Chartered Institute of Purchasing & Supply. OJEU procurement regulation experience. Relevant experience of delivering an engineering-based procurement. Excellent IT skills including MS Office Experience in highways/technologies is preferable. Good verbal and written communication skills. Excellent team memberTo apply for this position, candidates must be eligible to live and work in the UK without visa restrictions. For more information, please contact Ashley Clarke on (phone number removed) or email ashley.clarke @ (url removed) and quote 16453. Alternatively, you can apply directly by clicking the 'Apply' option and following the instructions
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