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We are seeking a dedicated IT Support Specialist to join our client's team in Cork. The successful candidate will provide comprehensive technical support to ensure smooth and efficient operations of the IT infrastructure.
Responsibilities:
Provide onsite technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices
Install, configure, and troubleshoot operating systems, applications, and peripherals
Manage and maintain user accounts, email accounts, and security groups in Active Directory and Office 365
Assist with the setup and support of meeting room technologies and video conferencing systems
Document troubleshooting steps and create knowledge base articles for common issues
Requirements:
4+ years experience in an IT support role
Strong knowledge of Microsoft Windows operating systems and Office 365 applications
Experience with Active Directory, SCCM, and basic networking concepts
Excellent problem solving skills and the ability to work independently
Strong communication skills, both written and verbal, with a focus on customer serviceIf you're keen to make a meaningful difference and find this role intriguing, or if you're open to exploring other IT support positions, please apply below.
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East Wing, Suit 310E,
Langston Road,
Loughton, IG10 3TS.
Phone No: 0203 371 1252
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