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We are seeking an experienced IT Support Specialist to join our client's team in Dublin (hybrid). This role involves providing advanced technical support across various platforms, ensuring the seamless operation of IT systems and services, and contributing to the ongoing improvement of IT infrastructure.
Responsibilities:
Provide Level 3 support for complex technical issues, including escalations from Level 1 and 2 support teams
Support and troubleshoot a diverse tech stack, including VMware, Azure, Citrix, and PowerShell scripting
Manage and maintain Active Directory, including group policy management and user administration
Implement and support cloud based solutions, focusing on optimizing performance and security
Lead the deployment of software updates, patches, and upgrades across various systems and platforms
Requirements:
6+ years experience in IT support roles, with at least 3 years at a Level 3 capacity
Proficiency in VMware, Azure, and Citrix environments
Strong scripting skills, particularly with PowerShell
Experience with Active Directory, including group policies and user management
Excellent problem solving skills with the ability to work under pressure in a fast paced environmentIf you're eager to make a significant impact in a challenging role or are interested in exploring other IT support opportunities, please apply below.
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