Please check your email .
Service Co-ordinator Supported Housing
Salary £25,564 a year
Location Stoke-on-Trent
Hours per week 37.5
Contract type Fixed Term
As a Service Coordinator you’ll support customers who have complex needs and/or are experiencing multiple disadvantage including: substance use, mental health, offending and rough sleeping/homelessness. You’ll co-ordinate their access to a wide range of services and lead on the design and delivery of a service coordination plan alongside the customer and other essential agencies.
This is a fixed term role expected to last until March 2025 with the potential to last longer.
Job requirements
*
Support customers with multiple and complex needs: - this may consist of homelessness or at risk of homelessness, substance use, offending, mental health, physical health.
*
Lead on the customer’s support package, coordinating essential services around that customer to ensure that the customer has the opportunity to engage.
*
Develop and design individualised service co plans/support plans which involve internal and external services and the customer.
*
Stay in touch with multi-agency team/support network, providing regular updates where necessary.
*
Refer customers to appropriate services, encourage and support their engagement.
*
Advocate for customer access into services and challenge barriers and exclusions that customers may face.
*
Organise and chair multi-disciplinary team meetings with necessary services, striving to achieve fair access and positive outcomes for customers and to provide a positive platform for communication.
*
Work closely with the Support Team Leader to promote Concrete’s services, build positive relationships with the local community and help monitor and evaluate the service.
*
Work flexibly to meet the needs of the customer and the service.
What we’re looking for
*
Educated to GCSE level and/or have a good level of Maths and English.
*
Experience supporting adults with complex needs, such as substance misuse, homelessness and ill mental health (or transferable skills you can bring to the role)
*
Experience working with confidential and complex information, following data protection laws.
*
Great communication, problem-solving, organisation and time management skills.
*
Basic understanding of Microsoft Office, including Outlook, Word, Excel and Access.
*
You’ll have a passion for supporting those experiencing homelessness and other complex needs.
*
You will have experience of risk assessing and support planning, including use of the outcome star.
*
You will have advocacy skills and confidence to challenge decisions.
*
You will have knowledge of necessary laws e.g. adult safeguarding, the Care Act 2014 and the Homeless Reduction Act 2017.
*
Full UK driving license with own vehicle for work.
*
DBS check.
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!
#Stoke #StokeonTrent #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis
Who we are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Homelessness isn’t a choice. It can happen to anyone.
Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.
Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own.
Join us on our fight to make homelessness history across Staffordshire and everywhere
Pro Contract Jobs
Sterling House,
East Wing, Suit 310E,
Langston Road,
Loughton, IG10 3TS.
Phone No: 0203 371 1252
2024 © Pro Contract Jobs. ALL Rights Reserved.
Powered by: Talenetic Job Board Software