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ServiceNow Architect
Location: London Occasional travel to client site.
Rate £700.00
Role Overview:
We are seeking a seasoned ServiceNow Architect to join our dynamic team. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions that align with our business objectives. The ServiceNow Architect will work closely with stakeholders to understand requirements, provide technical guidance, and ensure the successful delivery of ServiceNow projects.
Responsibilities:
- Design and architecture of ServiceNow solutions, including ITSM, ITOM, HR, and other modules.
- Collaborate with stakeholders to gather and analyse requirements.
- Develop technical strategies and solutions that meet business needs.
- Lead the implementation and integration of ServiceNow with other systems.
- Provide technical guidance and mentorship to development teams.
- Ensure adherence to best practises and governance standards in ServiceNow development.
- Troubleshoot and resolve issues related to ServiceNow applications.
- Maintain up-to-date knowledge of ServiceNow features and updates.
- Produce and maintain documentation related to system design, processes, and workflows.
Skills:
- Strong expertise in ServiceNow platform architecture and design.
- Proficiency in ServiceNow modules such as ITSM, ITOM, HR, and more.
- Experience with ServiceNow integration and APIs.
- Excellent problem-solving skills and attention to detail.
- Ability to effectively communicate technical concepts to non-technical stakeholders.
- Strong project management and organisational skills.
- Familiarity with scripting languages such as JavaScript, Glide, or Jelly.
- Knowledge of ITIL best practises.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 8 years of experience working with ServiceNow.
- ServiceNow Certified System Administrator (CSA) certification is required.
- ServiceNow Certified Implementation Specialist (CIS) certification is preferred.
- Proven experience in leading ServiceNow projects from inception to completion.
- Strong background in IT service management and IT operations.
- Ability to work independently and as part of a team
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