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Act as an initial point of reference on the phone or in a reception area as required. Assist in the provision of comprehensive housing management including working with tenancy agreements.
Carry out day to day office administration functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld. Report repairs and maintenance needs on behalf of the customer following agreed procedures.
Assist in the monitoring and delivery of service contracts at the scheme including lifts, heating, fire equipment, gardening etc.
Work in line with, monitor and report any discrepancies in health and safety standards within schemes.
To ensure that the companies Health and Safety policy is fully implemented at the scheme, ensuring customers are aware of the provision of security at the scheme at all times.
Promote and encourage a high level of customer involvement, consultation and communication.
To monitor standards of maintenance and cleanliness by conducting regular site inspections.
To have the ability to use appropriate IT systems and maintain professional and timely records.
To adhere to agreed Riverside’s safeguarding policies and procedures in every aspect of service delivery.
For more information please contact Mia on the email below
Pro Contract Jobs
Sterling House,
East Wing, Suit 310E,
Langston Road,
Loughton, IG10 3TS.
Phone No: 0203 371 1252
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