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Operations Department Head (Fitness to Practice) - Regulatory Body - 1 Year contract - £54,000 to £58,000 - Hybrid - London
A leading regulatory body is looking for an Operational Department Head / Manager (Fitness to Practice department) to join its team on a 1-years contract to cover maternity leave. The person will lead, motivate, and provide strategic direction to a multidisciplinary team, managing fitness to practice cases and administrative support. You’ll play a key role in driving improvements, collaborating with the Fitness to Practice management team to embed change and ensure regulatory standards are met. This role combines leadership, strategic planning, and hands-on management to ensure high-quality service delivery and regulatory compliance. It is essential you have experience of managing a team of managers, able to motive, guide and manage the management team into using different practices and procedures.
SALARY ETC:
* £54,000 to £58,000 per annum
* 1-year, full-time, contract (covering maternity leave)
* Start: ASAP (ideally second / third week of October for handover)
* Hybrid working, with at least 2-days in the office.
* London, Elephant & Castle area.
REQUIREMENTS:
* It is essential you have experience of managing a team of managers.
* Able to motivate, guide and manage the management team into using different practices and procedures.
* Educated to degree level and/or relevant knowledge and understanding
* Experience of managing teams in delivering time and quality critical business processes
* Experience of working within professional regulation, or other regulatory environments, or held a similar role.
* Excellent influencing and interpersonal skills and ability to engage effectively.
* Strong organisational and time management skills, able to plan work effectively.
* Ability to plan and forecast the workload of the team, making effective use of resources to meet current and future operational demands.
* Proven ability to produce accurate, high quality written reports and management information, presenting complex information clearly
* Ability to manage, lead and motivate, with the ability to support and develop employees through coaching and feedback
DUTIES TO INCLUDE:
* Collaborate with the Head of Fitness to Practice and other managers.
* Deliver strategic goals and foster a culture of continuous improvement.
* Analyse data to identify risks and proactively solve operational issues.
* Implement agile strategies to anticipate regulatory changes and improve processes.
* Ensure regulatory decisions are robust, consistent.
* Meet public protection objectives.
* Manage team performance, providing direction & coaching.
* Promote a high-performance culture.
* Work closely with stakeholders and represent the organization.
* Support the department's equality, diversity, and inclusion goals.
* Deputize for the Head of Fitness to Practice when required
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