Job Description

Morson are recruiting a Head of Quality to work one of the UK’s leading defence manufacturer, candidates must be prepared to work 5 days/week on site in Kirkbymoorside. 

Job Description

The main purpose of the role is to work within the Senior Leadership Team to promote a culture of Quality and Customer Service excellence, to enable the company to achieve its objectives and to meet the requirements of the customers and to drive a “continuous improvement” mindset by coaching and mentoring to improve our offering to our customers.

Accountability

Ensure strict compliance with all required external standards and all other legal or regulatory requirements applicable to engineering, manufacturing and maintenance operational areas under jurisdiction at all times during the conduct of normal operations.

Responsibilities:

Ensure adherence to health and safety regulations and promote a safe working environment within the organisation.

Development and implementation of the Quality strategy and systems in compliance with all regulatory requirements instituted by local and international authorities.

Support the environmental management system to minimise environmental impact and comply with relevant regulations.

Plan and conduct quality audits and assessments to monitor compliance with quality standards and identify areas for correction and improvement.

Ensure robust Root Cause Analysis and effective Corrective Actions are carried out as required for identified issues.

Collaborate with cross-functional teams to implement preventive actions to drive continuous improvement.

Embed a culture of quality into the organisation through providing training and guidance to employees on quality standards, processes, and regulations.

Work with the Supply Chain team to ensure quality and sustainability standards and targets are met throughout the supply chain.

Establish and maintain effective communication and collaboration with the appropriate regulatory bodies, to ensure adherence to regulations and standards.

Manage the timeliness and effectiveness of internal audits.

Ensuring Customer bid and project requirements are suitably understood, and acceptance of QHSE aspects of all bids and projects

Tasks:

Improve Customer performance, demonstrated by KPI improvement, through the application of a consistent approach to Quality.

Proactively support the reduction of incidents and customer complaints.

Provide relevant, accurate data, metrics and reports on performance for Quality aspects, analysing data and developing strategies to improve.

Responsible for ensuring all activities, processes and procedures are carried out to the highest quality and accuracy standards.

Provision of guidance and support on all matters relating to Quality certifications and regulatory approvals for all business lines.

Act as a Subject Matter Expert (SME) and provide relevant advice and guidance to support development of overall strategic planning.

Develop and maintain an appropriate system to identify and manage safety risks within the business and ensure the emergency response system is regularly tested.

Hold appropriate Quality and Safety Form 4s, as required

Manage budget and financial planning to ensure all Quality requirements can be met.

Ensure recruitment and development of suitably qualified and experienced Quality staff to support the business

Capability

Behavioural Competencies:

Lead, motivate and develop a diverse team of engineers and specialists, setting objectives, managing performance and ensuring that staff have the necessary skills to deliver functional/operational objectives.

Unrelenting focus on the customer and their needs with a desire to provide outstanding customer service.

Able to shape a diverse, collaborative and inclusive culture by putting people at the heart of everything.

Operate at the highest standards of integrity and fairness.

Being a source of comfort and empathy for understanding difficult people issues

Maintain competitive edge through innovation and creativity, finding imaginative solutions to evolving customer demands and demonstrating a spirit of adventure.

Highly collaborative mindset, placing emphasis on openness, honesty and transparency.

Demonstrate an understanding of diverse International customs and traditions that may affect how people behave and understand Quality Assurance.

Technical Competencies:

Proven experience in the implementation and development of Quality strategies, Management systems and behavioural based improvement programmes.

A background in Quality Assurance within safety critical, complex engineering industries.

The ability to review and interpret all elements of airworthiness regulation in both Military and Civil environments.

The experience and ability to be accepted by airworthiness regulators as a nominated post holder.

Experience in ‘Lean’ methodology and continuous improvement

Education:

An academic degree or equivalent, in a technical discipline, from a university or other higher educational institution recognised by the competent authority or QA based discipline.

Professional qualification, chartered status or equivalent experience.

Deep knowledge of area of specialism combined with broad knowledge of the industry and the relevant external environment (legislative, regulatory, best practice standards, etc.).

Strong influencing and stakeholder management skills able to wield influence over other senior leaders across the company and partner organisations.

Ability to set the appropriate culture for a high-performing function.

Ability to develop internal relationships at a senior management level.

Experience of leading delivery within a complex organisation with multiple competing demands.

Ability to maintain a strong connection between the professional service area and the business environment.

Significant people management experience with experience of leading a multi-disciplined workforce.

Proven financial management skills and strong commercial acumen.

Experience:

Quality strategies, methodologies & tools: Significant experience in developing and implementing world class quality assurance strategies, methodologies, tools and systems.

Regulatory Compliance: Legacy of adherence to quality and safety regulations

Audits: Demonstrated ability to monitor compliance through conducting quality audits, inspections and assessments, and leveraging insights to improve compliance.

Business Management Systems: Skilled at establishing and overseeing quality and safety management procedures across cross-functional teams.

Quality Assurance: Proven history of leading investigations into quality incidents to find the root cause, and collaborating with cross-functional teams to implement effective corrective actions and continuous improvements.

Quality Control: Legacy of implementing corrective and preventive actions to address quality issues and drive continuous improvement.

Culture Championing. Skilled at embedding a culture of quality, environmental consideration and health and safety into the organisation through providing training and guidance to employees.

Additional local needs

There will be approximately 10% of travel involved with this role to other MA sites, suppliers and customers as and when required.

If you are interested in this position please apply with an up to date CV