EXPJP00007382 - Inventory Control Associate - Job

EXPJP00007382 - Inventory Control Associate

Traits that are important to this role

- Clear communication with customer and technical support team

- Ability solve problems independently with proper communication management

- Able work well in a team environment

Functional activities the resource should be capable of

- Complete requests within an established SLA per corporate standards as needed

- Update/modify Asset ownership

- Triage requests that require exception approvals

What technical skills will successful candidates possess?

- Previous experience with high ticket volume in a customer service environment

- Ability to multitask and meet deadlines

- Service Now experience is a plus

- Intermediate understanding of PC and MAC hardware

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