Job Description

Location: WOOLICH - SE18

Job Purpose

Working to one of the principle payroll officer posts, this post will support an area of the payroll service working to ensure the team operates the processes and procedures required to efficiently deliver the Payroll Services.

They will support the on-going operation of the service in an effective and efficient manner and its compliance with legislative and company Policy.

They will need to, on occasions converse with other departments and the external Bodies for whom the payroll team provides payroll services.

Main Duties

1. To assist with the operational aspects of the client's Payroll Service’s process and procedures.

1. To work with colleagues across the client and external bodies to ensure that the pocesses within the Service are operated in a manner that they are compliant with legislation and client's policy and deliver the service in the most efficient manner.

1. To contribute to ensuring that over 10,000 staff are paid (in excess of £200m) accurately and in a timely manner.

Duties and Responsibilities

1. To support the service undertaking a range of administrative activities in the day to day operation of the Service. The nature of work being undertaken will include the following

* Scanning of Records into staff personal files

* General administrative support to the section including photocopying, filing, the collection and delivery of documents, and the sorting of documents

* Opening of all post that is sent to payroll

* To be responsible for the request and return of files from the off-site storage facility including the maintenance of boxes and resolution of any associated issues.

1. To create records on the Payroll System for new starters, leavers and variations and to maintain and revise employee as necessary, liaising with relevant department or organisations as appropriate.

1. To process data for the adjustment of details that affect pay and statutory deductions.

1. To undertake any bulk administration duties as required.

1. To check reports and prepare corrective action as directed.

1. Ensure that paperwork is completed and checked correctly for Audit purposes. Ensure that all documents are stored correctly and in a timely manner.

1. Act as a first point of contact for Payroll, responding to correspondence, telephone, electronic mail and queries from customers.

1. To deal with basic payroll enquiries, referring more complex matters to the Payroll Team Leader and to provide support and advice to employees on a range of pay related issues.

1. To assist with testing within operational guidelines, as directed by the reporting manager, where there are major changes in legislation/policy/system upgrades.

1. Contribute to ensuring the Payroll Service is provided in accordance with the client's commitment to high quality service provision to users.

1. Carry out duties with due regard and compliance with the Data Protection Act and other legislation.

1. Carry out duties and responsibilities in accordance with all the client's Policies and relevant legislation.

1. To undertake other duties commensurate to the grade of the post.

1. Where necessary for the job role or appropriate for continued development in the role, the post holder may be required to participate in training and development courses made available via the Council’s Apprentice Levy Funding

1. To be responsible for maintaining and promoting your own knowledge of relevant legislation, guidance, best practice and attending relevant training.

1. To perform all duties in line with Council’s staff values showing commitment to improving residents lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council