Job Description

Tenancy Sustainment Worker

Salary:                       £14.46 + Holiday

Location:                   Exeter

Hours:                        Mon – Fri 9- 5

Duration:                    Temp 3 months +

Are you passionate about making a positive impact in your community? We are seeking a dedicated individual to join a leading housing association as a Tenancy Sustainment Worker on a contract basis. If you are looking to work for an organisation that values its employees and is committed to creating thriving communities, then this role is for you.

In this role, you will have the opportunity to support tenants in maintaining their tenancies, providing guidance and assistance to help them overcome any challenges they may face. Your work will directly contribute to creating stable and sustainable living environments for individuals and families across our communities.

Foster positive relationships with tenants, offering guidance and support to ensure the sustainability of their tenancies.

Collaborate with internal and external stakeholders to address the needs of tenants and provide tailored solutions.

Contribute to the development and implementation of initiatives aimed at promoting tenancy sustainment and community well-being.   

Preferred Requirements:

Demonstrated ability to work effectively with individuals facing housing challenges or similar circumstances.

Excellent communication and interpersonal skills, with a compassionate and empathetic approach.

Strong organisational and problem-solving capabilities, with the ability to manage a diverse caseload.

Experience in advocating for vulnerable individuals and implementing support plans.

Knowledge of housing legislation and welfare benefits, with the ability to provide informed advice to tenants.   

Preferred Qualifications:

Relevant qualification in social work, housing support, or a related field.

Valid driver's license and access to a vehicle for work purposes (Desirable).

Enhanced DBS check or willingness to undergo the process.   

You will receive from BRC:

Dedicated, experienced consultants that specialise in supported housing recruitment

Temp to perm opportunities available.

Competitive rates of pay (PAYE & Umbrella on offer)

24/7 support for relief workers – out of hours numbers (phone number removed)

FREE online training courses available

Pension scheme contributions.   

For more info, please call on (phone number removed). If you would like to apply to this role, please send your cv to Olly or Phoebe on (url removed), (url removed)