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Our Client is seeking a Technical Support Officer on an initial 3 Month contract with the possibility of an extension.
Start Date: ASAP - 3 Month Contract +
Location: GU2 4BB
Pay Rate: £14.38 Per Hour PAYE
Working Hours: 37 Hours Per Week, 09:00 - 17:00
Job Purpose:
Extensive experience working in a similar support or specialist system-based role or within a related technical field of support
Proven ability to understand and comply with legislation and regulations about property management
Solid understanding of data analysis and experience in dealing with more complex cases and providing multi-disciplinary supportMain Duties and Responsibilities:
Able to provide administrative support to the contract management of specialist contracts such as gas maintenance, electrical compliance programme, Fire Risk assessment and remedial works, Legionella, etc
Ability to ensure property asset management databases for the Council are legally compliant by promptly and accurately inputting data including health and safety certificates, information & actions relating to gas safety, electrics, legionella, decent homes improvements, asbestos & other property asset data information ensuring the council meets their legislative requirements
Good understanding of property-related data including health and safety particularly about gas, electrical, fire, legionella & asbestos compliance
Good understanding of property management systems or similar and confidence in correctly registering, storing and accessing data
Good experience/knowledge of housing management/ordering systems and accessing information within those systems
Ability to accurately investigate issues and provide detailed information without support Skills and Experience:
Computer Literate, managing information from contractors and residents and working as part of a team delivering front-line services AND
Local Authority, Housing Associations or experience working for a contractor who delivers building or compliance-related works.
Able to compile technical property information through in-depth investigative research for assisting in legal cases such as Disrepair claims, formal complaints, and MP and Councillor enquiries. Working closely with relevant officers across Housing and Technical Services and the Customer Resolution Officer.
Ability to Assist with right-to-buy and leasehold management administrative and information requests, supporting the Leasehold & RTB Specialist when required.
Strong ICT skills and proven ability to learn new systems quickly
Able to provide administrative support to the contract management of specialist contracts such as gas maintenance, electrical compliance programme, Fire Risk assessment and remedial works, Legionella, etc
Extensive experience working in a similar support or specialist system-based role or within a related technical field of support
Proven ability to understand and comply with legislation and regulations about property management
Solid understanding of data analysis and experience in dealing with more complex cases and providing multi-disciplinary supportDisclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying
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Phone No: 0203 371 1252
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