Job Description

Role Specification Form:

Resource Co-Ordinator

Team: WPO

Department: Planning & Scheduling

Location: Derby

Level: Level 1 Administrator Advisor

Role Objective:

• The focus of this role is to support the Tactical Planning Lead and co-ordinate the movement and control of Severn Trent and contract labour resources to deliver the plan for wholesale operations by:

•

o Balance and movement of resources to meet demand based on resource plans.

o Administration support - recommendations for annual leave, training, meetings etc based on shrinkage tolerances.

o Facilitating cross boundary working and feeding the necessary information into SAP CLICK / FSM

o Working in collaboration with the Tactical Planning and Dispatch leads to prepare and handover a 21 day resource plan

Key Accountabilities:

• Overall responsibility for ensuring CLICK is up to date and operatives built to the agreed resource level for each are and allocations.

• Ensure all shrinkage is entered into the system against the appropriate codes in an accurate and timely manner.

• Investigate and challenge any requests that fall outside of agreed protocols, escalating issues where necessary.

• Work with key stakeholders to agree and sign up to delivery of the forecasted plan, attend daily loop cells.

• Proactively manage the schedule of all resources across STW

• Escalate resource issues promptly and avoid WIP increase.

• Proactively manage known shrinkage issues and reallocate resources as required

• Be accountable for identification of process improvement.

• Share best practice and experience with colleagues.

• Adopt lean methodologies to create an atmosphere of Continual Improvement

• Work with people at all levels of the organisation to deliver the outputs listed.

• Liaising with and co-ordinating the usage of contract labour to deliver against resource and work volumes

Experience:

In order to succeed in this role it is expected that you will have:

Essential:

• Experience of SAP and CLICK

• Experience of process improvements

• Experienced and proficient in the use of MS Office software, specifically PowerPoint, and Excel.

Desirable:

• Experience of lean process improvement

• Previous experience of working in Resource Planning role or environment.

• An awareness of legislation pertaining to water industry activities

• Experience of Traffic Management Requirements

Capabilities:

In order to succeed in this role it is expected that you will have:

• Strong Stakeholder management skills

• Good analytical ability

• Interpersonal skills and able to communicate effectively at all levels & build relationships.

• Able to provide effective challenge and build / review resource plans.

• Ability to take initiative to make decisions.

• Accurate data understanding and inputting capabilities.

• Can identify opportunities to drive progress and deliver a faster and better service.

• Shares ideas and experience with colleagues to help deliver great results.

• Competent use of IT especially SAP ECC and Click

Qualifications:

In order to succeed in this role it is expected that you will have:

Essential

• O-Level / GCSE or equivalent in maths and English

• Good organisational skills

• Ability to multitask and prioritise work loads.

Desirable

• Full UK driving licence