Job Description

Homeless Outreach Worker

Location: Stoke, Blurton - out in the community

Hours: 37.5 Hours - Monday to Friday, 9am-5pm

Salary: £24,004.50 (pro-rata)

Contract: FTC March 2025 - service up for renewal, extension if contract is won

Driver essential - you will not be considered for this position should you not hold a UK Driving Licence and access to your own vehicle

Please be aware, this is NOT a remote or hybrid position, strictly office based

Are you looking for a new role that will give you variety and a sense of achievement?

I am looking for a Homeless Outreach Worker who has a background in supporting adults who are homeless or at risk of becoming homeless, and I want to hear from YOU today!

I am working with a fantastic client who specialise in delivering homes, services, and innovation for some of the most disadvantaged communities in the Midlands. They aim to provide the very best service, and they would love your help in continuing that process.

What's in it for YOU?

For your hard work and commitment, you will be paid a salary of £24,004.50 (pro-rata), and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the role

The role is in Stoke-On-Trent in the Blurton area. In your new role, you will be expected to support service users with their accommodation, help them overcome their addictions, re-engage them back into the community, support with their mental health, and liaise with external agencies. You will provide support to those who are in need, to try and access the appropriate benefits and help with their tenancy. The service users can be some of the toughest and most challenged individuals in the area. You will need to be resilient and have a true passion for supporting service users who demonstrate extremely challenging signs of drug and alcohol misuse, and those who struggle with personal hygiene. This position is NOT a personal care role, you should advise them to take care of their personal hygiene and support them with advice where possible.

Key Responsibilities Include but are not limited to;

Providing housing support to vulnerable people

Promote their independence and recovery

Responding appropriately to chaotic and challenging behaviour

Providing support to those at risk of homelessness

Providing an effective and responsive supportive service

Liaise with referral teams/agencies regarding vacancies and referrals.

Required Skills, Experience, & Knowledge

At least 6 months' experience supporting youths or young adults who are homeless or who are at risk of becoming homeless

You need to be resilient, as some service users will be vulnerable and will have challenging behaviour, and other complex needs

Driver essential - you will not be considered for this position should you not hold a UK Driving Licence and access to your own vehicle

Interview Process

1st Stage - Shortlisting & Pre-Screening

In this stage I will review your CV, then invite you for a telephone conversation, where will discuss your right to work, work history, suitability for the role, and any questions you may have.

2nd Stage - Formal Interview

In this stage, you will have a formal interview with the hiring manager.

You will be required to have a DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click 'apply now', or call Samuel for more information (phone number removed)