Job Description

iPeople SC Solutions is currently recruiting for Tenancy Management & Resettlement Officer to work for our client in Lewisham and surrounding areas.

Duties & Responsibilities:

• Complete property inspections and occupancy checks
• Attend Bailiff evictions and possession proceedings
• Undertake Housing Management such as dealing tenancy issues, ASB and housing enquiries
• Undertaking tasks relevant to move on for TA applicants • Undertake admin duties such as email duties and responding to TA Portal enquiries
• Complete MP, ME, and Complaint responses
• Issuing the discharge of duties and liaising with Legal to issue NTQs
• Undertake phone duties to ensure 80% calls answered
• Complete Risk and affordability assessment
• Issue Intentionally Homeless decisions and complete all relevant tasks
• Shortlist applicant for PRS and liaise with the Procurement Team to reduce pressure on TA stock

Working Hours: 35 hours a week, Monday - Friday

Requirements:

• Willingness to undertake home visits which are effective and take into account health and safety requirements.
• Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
• Experience of working effectively with private sector landlords and/or within a homelessness context.
• Undertake visits, inspections and meetings both inside and outside of the borough

If you have the relevant experience, please apply with your CV.