Job Description

Safer Communities Operation Manager

Lewisham

Be responsible for both day to day service management and the development of policy and strategy within the Safer Communities Service.

To be responsible for the operational delivery of an efficient, effective, and comprehensive Anti, Social Behaviour (ASB) and Statutory Nuisance, Service to protect and support residents and businesses within Lewisham.

To lead on the newly implemented Public Space Protection Order (PSPO), ensuring its success.

To act as the Councils expert advisor and be responsible for the provision of technical and specialist knowledge and support in relation to Anti, Social Behaviour (ASB), Statutory Nuisance Service.

To work in Partnership and in collaboration with colleagues in the Safer Communities Service.

To lead integration across the partnership, driving change to secure improved outcomes for residents.

Lead on ASB and Statutory Nuisance, setting a good example in terms of conduct, motivating and performance managing staff, making, and communicating timely decisions about the service and working to draw on good practice to deliver services that meet the customers' needs within budget.

To represent the Head of Safer Communities and the Council at both internal and external meetings where appropriate.

Work in close liaison with various individuals and groups, including Committee Chairs, responsible authorities, elected members and members of the public.

Provide professional advice and guidance (Written and Verbal) to internal and external service partners, including managers, staff and Members, in order to improvement the quality of services for residents.

To ensure that all statutory obligations are delivered across the service and that all processes are compliant with legislation.

To deal with the preparation, analysis, interpretation, and presentation of clear, logical, accurate and timely reports, briefing notes, documents, funding bids, schedules of work, spreadsheets, data analysis and feedback as required. This may be for a range of audiences, including elected members, senior officers and members of the public.

To be familiar with and keep up to date with national legislation & policy relating to ASB and Statutory Nuisance.