Job Description

Job Title: Business Support Engineer - Mid level

Job Description

As a Business Support Engineer, you will provide integration support through Cloud-Based APIs to our Business Partners, enabling them to connect with a variety of users around the world. You will troubleshoot technical issues in real-time, manage technical relationships with partners, and communicate partner needs to the product team. You will also write production code to improve our internal tooling and products, create and maintain informative content and documentation, and provide 24x7 on-call support coverage. Additionally, you will proactively analyze information to identify trends, recommend tactical improvements, and use problem-solving skills to resolve large business problems. You will work independently to understand the impact of your actions on stakeholders, coach others through projects, challenge priorities constructively, make informed decisions, and deliver constructive feedback to peers.

Essential Skills

Proven experience in API development on cloud-based infrastructures

Programming experience using Object-Oriented languages such as PHP/Hack and JavaScript/React

Experience with the full web stack, SOAP, and REST-API technologies and architectures

Demonstrated problem-solving approach and analytical skills

Experience in communicating with technical and business audiences

Experience in writing technical documentation

Personal Attributes

Proactively analyzes information to identify trends/opportunities

Independently thinks through execution from end-to-end

Confidently and constructively challenges priorities

Delivers constructive feedback to peers

Motivates and unites the team to achieve common goals

Job Type

This is a contract position with a duration of 12 Month(s).

Work Site

This is a fully remote position. You must still be based out of the UK. Please DO NOT apply if you are from outside of the UK.

Location

Birmingham, UK

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)>

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)>

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield