Job Description

I am seeking a temporary Fulfillment Coordinator for my client based in Royston. This role is a temporary position but may lead to a permanent position for the right person.

Job Purpose Summary

Job Description

• Staff management - pickers/packers for fulfilment of ecommerce orders

• Assist with Ecomm order workflow

• To deliver a professional service to our customers

• Take ownership of tasks assigned and strive to meet our service levels by setting personal goals.

• Aim for high Ecomm dispatch daily.

• Management short pick stock

• Able to multitask to achieve department demands

• Show confidence when dealing with staff

• To ensure Health & Safety standards are adhered to at all times

• Training of all new appointed staff

• Assessment of workflow, change priorities as and when required

Key Responsibilities and Accountabilities

• Ensure a smooth workflow of all fulfilment activities

o Communication with Ecomm supervisor

o Ownership of staff activities

o Assist with customer returns department

o Manage all consumable stock & report monthly

o Induction & training for all new staff

o Time management

• Resolve order/delivery issues

o Daily courier collections

o Responsible for resolving any ‘not found’ stock to complete order

o Identify process improvements

o Work independently on resolving issues

o Ensure all issues relating to orders are resolved daily

• Track/input all KPI’s & reports

Communication

• Develop effective communication with all internal staff/management

• Communication with other areas within Warehouse essential

Development

• Actively seek out areas for development within the assigned area

• Show a keen interest & abilities to learn other areas within the business

• Keep abreast of relevant training activities which could enhance skills

Supportive

• Support other Warehouse tasks as reasonably required

• Flexible on start/finish times & overtime

Working Hours

Tuesday to Saturday

Tuesday to Thursday 14.00-22.00

Friday 13.30-21.30

Saturday 09.00-16.30

Immediate start available

Due to the amount of CVs we receive we cant always respond to all applications so if you haven't heard from us within 7 working days then your application will of been unsuccessful

Skills Required

• Self-Motivated/quick learner

• Capable of learning new IT systems

• Results driven

• Experience within fast moving environment

• Good organisation skills

• Focus/dedication on assigned tasks

• Product Knowledge

• Productive with administration

• Can do attitude

• Good people skills

• Capable of working within a team

• Good communication skills

• Flexibility

• Supportive

Keywords

• Self-Motivated/quick learner

• Capable of learning new IT systems

• Results driven

• Experience within fast moving environment

• Good organisation skills

• Focus/dedication on assigned tasks

• Product Knowledge

• Productive with administration

• Can do attitude

• Good people skills

• Capable of working within a team

• Good communication skills

• Flexibility

• Supportive