Job Description

Senior Energy Advisor

Location: London

Salary: £30,000 per annum

Hours: 37.5 hours per week

Contract: Fixed term until 31st December 2025, with a possibility to extend

Do you want to work in a role where you can help make a difference to people who are at risk of living in fuel poverty? Are you a caring and friendly person? Do you have leadership skills? Are you confident in managing a team, inspiring them to achieve professional goals and program targets?

If the answer is yes, then our client wants you to join them as a Senior Green Doctor!

The Role

The organisation’s Green Doctor projects work with Local Authorities, Housing Associations and other clients. They work on a variety of projects delivering energy efficiency advice sessions across London mainly to vulnerable residents for whom a simple call can make a significant impact. These advice sessions are a mixture of telephone support and attending local community events. Alongside this, they provide free energy saving measures, giving advice and guidance, as well as referring residents on to further services and agencies for wider energy saving and wellbeing support.

This role will be to manage a team of Green Doctors who will supporting vulnerable residents across London. You will also be doing this role along with your managerial duties.

Key Responsibilities

Manage a team of new and experienced energy advisors

Ensure the team are on track to deliver an excellent service, achieve their targets and meet project KPIs

Provide help and support to vulnerable residents across London via home visits and / or telephone consultations

Supporting team members to achieve their professional goals

Report to the Team Manager with updates on the team’s performance

Supporting the client managers with analysing data and trends

Have regular 121’s with the team, supporting their development and ensuring performance is of a high standard

Support Green Doctors daily with any practical issues that arise in delivering visits

Keep up to date with their policies to ensure smooth running of the team

Report and help to manage any complaints that are received

Report feedback from residents to the Client Manager and Team Manager in a professional manner

Skills and Qualifications

Practical skills and are a people-person with a passion for helping the vulnerable. 

Knowledge of energy efficiency to provide in-home tailored energy saving advice.

Ability to adapt your approach to suit their client’s varying needs. 

Ideally, qualifications such as a Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) but relevant experience in the field will be considered. 

You must be comfortable with lone working and effectively managing your own workload.  

A full clean driving license is required.

Benefits

Employee Health Care Cash Plan 

Ongoing training and development along with qualifications in energy saving and retrofitting 

A Green Doctor van/car to travel to and from home visits

To Apply

If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.

Closing date for applications: 15th November 2024

Interview date: 27th to 29th November 2024, via Teams

The organisation is an equal opportunities employer and welcomes applications from all members of the community