Job Description

Business Support Officer – Barnsley

Multitask Personnel is recruiting for a Business Support Officer to work with a local authority client based in Cudworth, Barnsley. Cover for various clerical and minuting duties for Children Social Care in the Barnsley area

Details:

Contract: 2 months fixed-term 

Pay rate: £12.18 per hour

Hours: Monday to Friday, 8:30am - 5:00pm

Location: Barnsley

Requirements: Basic DBS required

Key Responsibilities:

Handle telephone and face-to-face enquiries, providing guidance, signposting, and support to both internal and external customers in line with policies and procedures.

Triage and direct referrals and requests for services to the appropriate teams, ensuring timely responses and excellent customer service.

Process various referrals, requests, and applications, applying rules and guidelines, and communicate outcomes to customers.

Input, record, check, and maintain information on computer and paper-based systems, ensuring accuracy, security, and confidentiality, while adhering to information governance protocols.

Organise and provide administrative support at statutory meetings, including minute-taking and action schedules, liaising with internal and external stakeholders.

Manage financial administration, including placing orders, paying invoices, reconciling income, and updating case files in accordance with the council’s financial regulations.

Administer petty cash and ensure proper record-keeping and reconciliation.

Undertake various administrative duties, managing queries and conflicting demands efficiently.

Education and Training:

Level 2 qualification or equivalent (e.g., 4 GCSEs at grades A*-C) – Essential

Training in Microsoft Office applications – Desirable

Relevant Experience:

Experience working in a business support environment – Essential

Proven ability to handle highly confidential and sensitive information – Essential

Experience with financial administration and information – Essential

Experience in servicing meetings and minute-taking using mobile devices at speed and accuracy – Desirable

How to Apply:

To apply, please send your CV to (url removed) or call Faye on (phone number removed)