Job Description

Operations Assistant - Full Time

Location: Guildford, UK - office based

Salary: £35,000 per annum

Fixed Term Contract: Until March 2026

About Bespoke HR:

Established in 2005, Bespoke HR is a family-run HR outsourcing consultancy based in Guildford, offering tailored HR support to small and medium businesses. We provide flexible, people-focused HR solutions to a wide and varied client bases.

About the Role:

As our Operations Assistant, you’ll be the heartbeat of our office operations, ensuring a smooth, organised environment. Key responsibilities include:

Having oversight of the consultancy team diaries and emails ensuring clients' needs are met and time is recorded accurately.

Working with the finance team to ensure the invoicing is accurate, timely and client queries are handled.

Manage the client contract process and deal with contract renewals.

Track company KPI’s.

Managing and organising company events.

Coordinating meetings, bookings, and ensuring new leads are dealt with by the relevant people.

Assisting with new team member onboarding and setup (e.g. logins, systems access).

Managing office supplies and vendor relationships.

Answering phones, greeting visitors, and handling inquiries.

Supporting team projects and administrative tasks as needed.

Maintaining a welcoming workspace for team members—and their dogs!

The ideal candidate will have a proven track record of working in a similar role, ideally in the professional services industry. The ability to multitask and attention to detail is essential to be successful in this role. 

Perks of working with us:

Holiday buy-back scheme (extra week)

Free office lunch

Charity volunteering day

Bring your dog to work!

Join us Monday through Friday at our Guildford office and enjoy a warm, welcoming environment. If you’re organised, motivated, and love working with people, apply today