Job Description

A great opportunity for a 1st-2nd Line Support Technician to join a tech-focused organisation, ensuring the IT services are secure and highly available. Working in the heart of the city!

Initially 6 month-FTC

Role:

Provide 1st-2nd Line Support

Be the first point of contact for all tech related issues

Resolve IT issues and requests

Escalate where necessary

Provide a professional and personable service to end users

Deskside and remote support

To succeed in this role:

Minimum 2 years working in an IT Support Technician role

Demonstrable experience resolving technical queries

Methodical approach to problem solving

Strong communication skills

A passion for technology

Benefits:

Salary £27-30K (Pro-rata)

29 days holiday + Bank holidays, option to buy 10 more

Pension (phone number removed)%

Metro travel card for Merseyside area

Flexible and hybrid working

24/7 employee assistance program

Free counselling service

Corporate discounts at council-owned gyms

Bike to Work Scheme

Coaching, mentoring, and professional qualifications

£1k interest free learning loan

Sound good?Click apply now!

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