Job Description

Contract Support - Hounslow - Temporary (Immediate Start)

Location: Hounslow

Hours of Work: Mon - Fri 8am - 5pm

Hourly Pay Rate: £14.70p/h Via Umbrella

A World Leading Service Provider who operate on an International scale is seeking an experienced Contract Support based in the Hounslow area (Near Heathrow Airport) on a 2-3 Months temporary contract working in large corporate office site. The successful candidate would ideally need to be very client facing and has good experience working as a Contract Support and comes from a facilities background.

Key Responsibilities:

* Daily monitoring of PPM completion in line with the PPM planners, and to ensure SLAs and KPIs are met.

* Produce, weekly and Monthly reports on any outstanding PPM’s Statutory and Non-Statutory.

* Plan engineer’s PPM jobs, booking engineers to site by liaising with Customers and assign on IBMS.

* Assign specialist subcontractors and provide confirmation of their attendance to site.

* Ensure the relevant statutory certificates are received, checked for accuracy and the CAFM systems are updated and document loaded and processes followed.

* Ensure RAMS are provided for attendance to site.

* Issue annual purchase orders to the Sub Contractors for specialist PPMs.

* Review Subcontract Periodical Planners for accuracy and amend where necessary.

* Annually rollover the Periodical contracts and agree sub-contractor costs for the year with Contract Manager.

* Deal with any failures on the certificates ensuring remedial works are arranged and quotes obtained to resolve the issues.

* Keep the customer updated on all reactive calls until completion. CAFM system to be updated.

* Attend weekly and monthly customer meetings when required with the Contract Manager and to ensure all jobs are being completed efficiently.

* Prepare Quotations in line with SLA agreement for breakdowns/ Extra works and Projects via IBMS

* Place Orders to Suppliers/Subcontractors for PPM activity/Breakdowns/Extra works and Project works

* Prepare Monthly Report in line with the Contract Requirements

* Manage Works In progress (WIP) in a timely manner and liaise with Finance team

* Liaise with Engineering teams on the contract providing supporting detail for Site Log Book completion

Key Requirements:

* Experience of working in an FM administration environment

* Have a good understanding and experience of finance and WIP management

* Worked in a fast-paced team with the ability to remain calm under pressure

* Outstanding communication skills both internal and external

* The ability to effectively prioritise your workload and build relationships with key stakeholders.

* Excellent attention to detail and ability to follow process

* A proactive/can do attitude to work

* The ability to work on own initiative and take full ownership of role

If this role is of any interest then please do apply for the role above