Job Description

Role OverviewMain Duties and Responsibilities:

Outbound sales calling

Promotion of own brand products

Meet and exceed individual targets

Advise on customer queries and recommend suitable products

Build relationships with customers

Accurately maintain the database

About the RoleWe are looking for a Basket Sales Advisor with fantastic customer service skills, combined with phone and sales experience, to call customers and close deals.

Are customers having issues checking out? Provide assistance. Are they unsure if they can get the product cheaper? Provide assurance. The Basket Sales Advisor closes the sale by offering genuine advice and knowledge, earning a nice commission for doing so.

Alongside a fair salary, you will earn commission based on your sales conversions. The sky is the limit with this, and our Sales team earns a comfortable wage each month that we are all proud of.

You will receive training on our products, and we will also provide ongoing sales support training to help you progress to the top of your game. Our training is designed to maximize your confidence, increase your abilities, and help you be happy with your achievements every day.

The sales department has a great sense of fun and loves to celebrate success. The focus is on hitting goals, and we celebrate those goals when they are achieved. We have experienced, supportive, and friendly team members on hand to help you learn, and in time, you will grow into a more senior employee. We invest in our people, and as the team grows, more career opportunities become available each year.

This vacancy is based on site at our Crewe HQ.

Benefits

Competitive salary with annual salary reviews

28 days annual leave with an additional day of leave for each full year spent with the company, up to 33 days per year

Genuine potential for career progression and training with clear development objectives and support

Death in service insurance at 3 x annual salary

Pension

Generous long service cash rewards from 5 years of service

Cycle to work scheme

Discounted Gym Memberships

Staff discount on products

Staff recognition scheme 

Staff referral scheme with cash rewards

GP access and mental health counselling support

Yearly flu vaccinations

Specsavers vision/ eye care

Free parking with easy access to rail and bus routes

Fun and exciting social and team building events

An intelligent, good humored and modern thinking workforce

Essential SkillsSkills Required:

Experience of one year or more in an outbound telesales role

Naturally positive communicator, a real people person!

Problem solver with a helpful nature

Able to multitask

Confident and enthusiastic with a friendly disposition

Team player

Positive ‘can-do’ attitude

Attention to detail and high levels of accuracy

Competent with Excel

IT literate

Ability to actively listen, influence, and negotiate with customers