Job Description

Job Title: PMO Manager – Outsourcing (Senior Consultant)

Location: London, hybrid (2-3 days per week in office)

Duration: 6-12 months fixed term

Start: ASAP

At Pace, our consultants genuinely care about the impact our work has on our customers and their customers alike. We are ‘problem solvers’ who call on our collective experience, knowledge and skills to support customers to access benefits early.

Our mission is to create environments that thrive for our customers; we enable this by providing transformation, process optimisation, and automation services, all with the aim of enabling our customers to harness human autonomy.

Who we are:

We’re a boutique management consultancy with a difference. We're values-driven and passionate about creating a supportive, open culture. Our team is tight-knit, diverse, and committed to delivering big results without losing sight of the human touch. We believe in thinking differently, taking ownership, and being open, and we want these values to shine through in everything we do.

We are reimagining how transformation services are delivered, taking a human-centered approach, and our work is having a material impact on people's lives. If this resonates with you, we would love to hear from you.

The role:

We’re on the hunt for a PMO Manager with a solid track record in managing large-scale outsourcing programmes, ideally with some experience in the legal sector. In this role, you’ll be a key player in steering our projects to success, ensuring that timelines, budgets, and client expectations are not just met but exceeded.

You’ll be managing project governance, spotting risks, and keeping everyone aligned so we can consistently deliver outstanding results.

This isn’t a role where you’ll be stuck in the background; you’ll be front and centre, working closely with both clients and internal teams. We need someone who thrives on balancing multiple projects and isn’t afraid to step in and shake things up when needed.

Key responsibilities:

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Overseeing the day-to-day operations of our project management office across a range of workstreams, involving large-scale outsourcing initiatives

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Ensuring robust governance, reporting, and controls are in place and running smoothly

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Collaborating with project leads and stakeholders to keep everyone informed, aligned, and moving forward

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Identifying risks early and taking proactive measures to keep projects on track

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Contributing to the continuous improvement of our project management frameworks, tools, and methodologies

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Acting as a mentor and guide to junior team members, sharing your expertise and helping them grow

Who you are:

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An experienced PMO professional with around 8-10+ years in project management, ideally on large outsourcing programmes.

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A champion of all things PMO-related, able to showcase the value-add of PMO at exec level

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Knowledgeable in project management methodologies, but flexible and able to adapt to different clients and project needs

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A confident communicator who can break down complex information into plain English for clients and teams alike

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Skilled in managing multiple projects and priorities whilst maintaining calm under pressure

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Experience in the legal sector would be a big advantage

What’s in it for you?

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An opportunity to join a high-growth, scale-up consulting firm; we see an opportunity to make a material difference to how clients are served, and are on a mission to create environments that thrive for our clients.

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A dedicated focus on your individual personal development: managed through annual performance appraisals, individual personal development plans, and our bi-weekly ‘continuous conversations’ programme.

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Additional professional development is available through a personal training budget (subject to approval of a relevant business case)

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A competitive salary plus additional benefits including:

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25 days’ annual leave, plus an additional days’ leave for your birthday

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Annual leave purchase: buy up to 10 additional days of leave per annum

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Reservist leave: up to 10 days of paid leave to fulfil reservist commitments

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Private health insurance

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AVIVA workplace pension scheme

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AIG life assurance

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Save 30-60% on an electric car through The Electric Car Scheme

Your Pace team:

Harnessing Human Autonomy is putting the needs of humans above all in process and system design.

We are a consultancy that helps organisations become aware of the human needs and behaviours within their operations, so that systems and processes can be designed and implemented to match. We automate the basics and empower the human to achieve more in the beckoning age of AI and automation. The results are a more engaged, agile and motivated workforce capable of greater efficiency and innovation.

Imagine If... you worked for a business that has integrity at its core, one that truly cares about its People, Corporate Social Responsibility and delivering real value to its customers.

At Pace, we recognise that we are only as good as our people. Apply today to find out about the great things we’re achieving together and the fun we have as a team.

𝐖𝐞'𝐫𝐞 𝐨𝐩𝐞𝐧 | 𝐖𝐞 𝐭𝐡𝐢𝐧𝐤 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭𝐥𝐲 | 𝐖𝐞 𝐨𝐰𝐧 𝐢𝐭 | 𝐖𝐞 𝐡𝐚𝐯𝐞 𝐟𝐮𝐧