Job Description

Event Support Administrator **

6 MONTHS CONTRACT TO START IN JAN 2025

Interviews: w/c 25th Nov 2024 & w/c 2nd Dec 2024

Salary £27k-£30k

Start Date: Jan 2025

Based in Guildford, Surrey

Hybrid Working: 2 days WFH, 3 days on officeOur client based in Guildford is seeking an experienced Event Support Administrator. This role will be offered on a 6 Month Contract to support the team with all pe-event activities for their upcoming UK Event in 2025. You will also have the opportunity to attend the 3-day live event with all expenses paid. You will support the Marketing Department & Customer Success Manager in all pre-event, operational and marketing planning preparation to maintain first class customer service.

Key duties:

Managing and resolving exhibitor queries efficiently via email and telephone

Ensuring deadlines are met (stand announcement forms, stand plans, exhibitor stand orders)

Keeping the exhibitor manual up to date with important event information

Creating visa letters for international exhibitors

Support any remaining new exhibitor onboarding

Data gathering & preparation for event preview and show guide

Data collection for content programme

Exhibitor Training & Support of the event app

Tracking exhibitor marketing activity

Pre-show team preparation including accommodation, parking, onsite schedule, badges, printing as required for sales & marketing

Support Customer Success Manager with Sales Partner attendance & co-ordinationRequirements

Excellent communication internally and externally

Excellent relationship management with clients

Excellent telephone manner

Highly organised

Good attention to detail

Proficient in MS Office and use of CRM systems

Team player

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application