Job Description

Our client is seeking a Logistics Solutions Administrator/Coordinator to join their team for a minimum of two months. This role offers the possibility of extension depending on workload.

Primary Purpose:
You will coordinate and provide administrative support to the Logistics Solutions department, assisting with daily tasks, handling queries from agents and customers, including complaints, and resolving issues.

Key Responsibilities:

Administration:

• Monitor the Armacup inbox and respond to enquiries.
• Update Surrender & Corrections from Japan.
• Monitor vessel ETA's and update the in-house system.
• Send out Notice of Vessel Arrivals within agreed time lines (UK & Europe).
• Invoice terminal handling charges within agreed timescales.
• Update terminal with daily bookings.
• Request new customer setups and amendments.
• Other administrative tasks as training progresses.

Logistics Solutions Support:

• Assist the team with daily tasks such as sending NOAs, THCs, and storage invoices.
• Promote and offer services when opportunities arise.
• Support department activities as required.

General Duties:

• Support other business areas as required.
• Act as an ambassador for the company by mentoring and setting a positive example.

Essential Competencies:

• Positive work attitude and ability to work under pressure.
• Strong problem-solving and initiative skills.
• Excellent organisation and time management.
• Professional communication skills, both written and verbal.
• Ability to handle customer interactions confidently and professionally.
• Flexibility in meeting changing priorities and business needs.
• Appreciation of cultural differences.

Qualifications & Skills:

• Proficiency in Microsoft Office programs.
• Full, clean driving license.