Job Description

Revenues Team Manager

Haringey

We are looking for an experienced and enthusiastic individual to directly manage and develop a team of officers in our arrears team.

The successful candidate will support the Revenues Manager and wider Revenues Management team in the collection of outstanding Council Tax and Business Rates for previous years. In doing so, they will be responsible for delivering exceptional standards of service to residents, businesses, and stakeholders. The successful applicant will need to be able to hit the ground running and be experienced in the management and supervision of teams to ensure that collection of local taxation is maximised. The applicants well developed influencing skills will enable them to provide direction and guidance to teams across the revenue service.

This is a very challenging position that requires the successful candidate to work closely with other areas of the council including housing, the contact centre, corporate debt, and external partners such as the Enforcement Agents & Solicitors .

The successful candidate will need to possess excellent problem-solving skills. Experience of producing analytical data as well as management reports to support organisational change.

Experience and Skills You will need:

* Management experience

* Extensive experience and knowledge of local taxation law and practice (particularly recovery)

* Excellent written, communication and customer service skills

* The ability to understand and clearly explain complex rules.

* The ability to prepare, and present reports to Elected Members/ or Senior Managers

* To work well as part of a team and on your own initiative

* To work with a high degree of accuracy and attention to detail