Job Description

Job Title: Technical Analyst

Job Description

As a Technical Analyst, you will lead the resolution of both technical and non-technical issues impacting our manufacturing data platform. You will act as a key resource for customers, ensuring effective communication and timely issue resolution. You will become a subject matter expert in manufacturing data, mastering complex applications within a few months and developing innovative technical solutions. Additionally, you will collaborate with cross-functional teams to address platform issues, bugs, data quality problems, and performance optimizations, ensuring positive customer experiences and influencing decision-making with data-driven insights.

Responsibilities

Own and drive the resolution of technical and non-technical issues impacting the manufacturing data platform.

Act as a go-to resource for both technical and non-technical customers, ensuring effective communication and timely issue resolution.

Become a subject matter expert in manufacturing data, mastering 3-4 complex applications within 3-4 months.

Develop innovative technical solutions based on existing frameworks.

Collaborate closely with DevOps, Engineering, Data Quality, Incident Management, and other cross-functional teams during production.

Address platform issues, bugs, data quality problems, and performance optimizations.

Ensure positive customer experiences by addressing their needs and maximizing the use of the platform.

Provide ongoing guidance to customers.

Influence leadership and cross-functional teams by providing data-driven insights and recommendations for future product features development.

Essential Skills

Strong analytical and reporting skills using Excel, Tableau, or other analysis tools.

Proficiency in SQL and experience writing semi-complex queries to extract data from large databases.

Familiarity with debugging, UNIX/shell scripting, or Python scripting.

Experience with high-tech manufacturing data flow or processes.

Exposure to cloud technologies.

Additional Skills & Qualifications

Relevant degree.

Why Work Here?

Join a cutting-edge working environment with one of the world's biggest brands. This opportunity provides a dynamic and innovative workplace where you can grow your technical skills and advance your career.

Work Environment

You will work in a high-tech manufacturing environment, utilising advanced technologies and collaborating with various cross-functional teams. The role offers a challenging yet rewarding atmosphere where innovation and problem-solving are highly valued.

Job Type & Location

This is a Contract position based out of NA, Ireland.

Location

Cork, Ireland

Trading as TEKsystems. Allegis Group Limited. Level 1, The Chase, Carmanhall Road, Sandyford, Dublin 18, Ireland. No. (phone number removed). TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)>

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)>

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield