Job Description

Service Desk Analyst – 4 Month Contract – Nottingham – Inside IR35

VIQU has partnered with an organisation based in Nottingham, who are seeking a Service Desk Analyst to provide 1st and 2nd Line BAU Support.

The successful Service Desk Analyst will join a busy team, providing both remote and onsite support to a large user base. 

Role responsibilities for the Service Desk Analyst:

Provide 1st and 2nd Line support on the Service Desk

Troubleshooting and solving hardware & software issues, escalating where necessary

Provide excellent customer service both remotely and deskside

Key Skills and experience:

Experience as a Service Desk Analyst / within 1st and 2nd Line Support

Windows 10 / 11 Administration and Support

Experience supporting Microsoft 365, Exchange, OneDrive

Experience with Active Directory

Microsoft Intune would be beneficial

Excellent diagnostic and resolution skills

Excellent customer service skills

Working knowledge of ITIL

Role details:

Job role: Service Desk Analyst

Job type: Contract

Duration: 4-month contract

Rate: £180 - £200 per day

IR35 status: Inside IR35

Location: Fully onsite in Nottingham   

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone, by exploring the VIQU IT Recruitment website.

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