Job Description

If you have experience with training or with writing any form of training documentation / materials or technical document writing, we would love to hear from you!

Our People & Culture Team are based across our offices including Cheltenham, Bristol, Birmingham and Amersham. It provides a full People service to the Firm encompassing Total Rewards, Employee Experience & Engagement, OD & Talent, Resourcing and Talent Acquisition, and HR Operations. 

We are seeking an for a HCM Guided Learning and Project Support Specialist / Oracle Training Documentation Lead for an initial 9 month fixed-term contract, ideally at our Cheltenham office (hybrid working between the office and from home). We will also consider Bristol or Birmingham for those willing to travel to Cheltenham once a week. This is full-time however we will also consider part-time.

This role will have a dual focus between creating, implementing and maintaining interactive user-friendly guides across our HCM Oracle modules and also providing systems focused project support during the Oracle Guided Learning (OGL) project as required.  This role will ensure users receive clear and concise instruction, promoting efficient use of the software and maximising user productivity. You don't need experience with Oracle however that is a huge bonus. We require someone who can write user friendly training documents and system pointers when you hover a curser over the icon.

A snapshot of your day: 

Design and develop step-by-step, interactive Oracle Guided Learning (OGL) guides for various Oracle HCM Modules including Core, ORC, Talent, Compensation, Absence, Learn, Performance

Collaborate with subject matter experts (SMEs) to understand business processes and user workflows.

Utilise OGL features like smart tips and beacons to enhance user experience for key areas.

Ensure content accuracy and consistency ensuring the content is in line with the agreed firmwide look and feel. 

Conduct user testing and gather feedback to improve the effectiveness of OGL guides.

Provide project support to the team to backfill wider team involvement including process change testing and patch release support, process flows, implementing time analysis task activity and other system support project activities

We would love to hear from if you have: 

Experience with writing process guides (desirable) and end user training documentation / materials 

Excellent written communication skills, with the ability to create clear and concise instructions

Excellent questioning skills to elicit information from SMEs

Good understanding of adult learning principles and instructional design methods.

Proven experience working with Oracle applications is desirable

The ability to work independently and analyse process based information

What's in it for you:

Competitive discretionary annual bonus and salary review

Generous pension scheme (we contribute 8%)

Funded training and professional development

Core benefits including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading

A comprehensive range of voluntary benefits to suit you including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm), travel insurance, paid volunteering, and a broad range of retailer discounts 

Happy to talk flexible working

Accessibility 

We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click  

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