Job Description

Job Purpose:
To support the 'Payment Hub' by overseeing the process of payment requests raised by the business. The role involves validating and raising payments through the banking portal, managing payment queries, and assisting with bank account-related inquiries.

Key Responsibilities:

• Payment Processing:
• Manage and validate payment requests raised by various departments within the business.
• Raise payments through the banking portal while ensuring compliance with internal controls and regulatory requirements.
• Query Management:
• Handle payment-related queries from internal departments or external vendors, resolving issues promptly.
• Assist with bank account queries and provide necessary support to ensure smooth processes.
• Collaboration & Support:
• Work closely with teams across the business to ensure efficient and accurate payment processing.
• Act as a referral point for team members, providing guidance and resolving complex payment or bank account issues.
• Compliance & Documentation:
• Maintain accurate records of payment transactions and queries.
• Ensure all processes adhere to internal controls and comply with relevant regulations.
• Support audits by providing necessary documentation and ensuring transparency in payment processes.

Key Skills & Experience:

• Proven experience in payment processing and managing financial systems.
• Strong attention to detail and ability to validate financial data accurately.
• Excellent communication skills for handling queries and collaborating across teams.
• Ability to work under pressure, manage multiple tasks, and meet deadlines.
• Problem-solving skills, particularly in handling complex payment or banking issues.

Desirable Qualifications:

• Familiarity with payment processing systems and financial software.
• Understanding of banking regulations and payment security standards.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.