Job Description

Senior Business Support Officer

Westminster

Role Overview:

The Senior Business Support Officer will play a key role in providing high-level administrative assistance, including taking accurate minutes of technical meetings between council staff and contractors. This role is essential to support major works, repairs, and mechanical & engineering contracts. The position offers flexibility with a blend of office-based work in Victoria and remote working opportunities.

Key Responsibilities:

Provide general administrative support to the senior leadership team.

Take detailed and accurate minutes during meetings between council staff and contractors across various contracts (e.g., major works, repairs, mechanical & engineering).

Ensure accurate recording of discussions and the points raised, transforming these into comprehensive action point lists.

Perform audio typing with a typing speed of 60+ words per minute or use shorthand for efficient minute-taking.

Assist with organizing meetings, preparing agendas, and distributing documentation as required.

Maintain accurate records and assist in the management of documentation for housing and contractor-related projects.

Support ad hoc administrative tasks to ensure the smooth operation of the department.

Requirements:

Essential:

Experience in audio typing with a proven typing speed of 60+ words per minute or shorthand.

Essential: Demonstrated experience in minute-taking for technical and complex meetings.

Desirable: Basic understanding of housing management and contractor relations is advantageous but not mandatory.

Strong attention to detail for accurate recording of meetings and generating action points.

Excellent organizational and time management skills.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Strong communication skills and the ability to work collaboratively with various stakeholders