Job Description

Job Title: Anti-Social Behaviour Officer
Employer: Service Care Solutions on behalf of West Lancashire Council
Location: Skelmersdale
Pay Rate: 15.86 per hour

Service Care Solutions is assisting West Lancashire Council in recruiting an Anti-Social Behaviour Officer to join the Tenancy Services Team in Skelmersdale. In this role, you will be responsible for investigating and resolving cases of anti-social behaviour (ASB) among council tenants and leaseholders. You will collaborate with relevant agencies, providing intensive support to residents and implementing action plans according to the Council's policies and procedures.

• Case Investigation and Resolution: Investigate ASB cases, working closely with tenants, leaseholders, and relevant agencies to effectively resolve issues.
• Action Planning: Create and implement action plans and risk assessments tailored to individual cases.
• Legal Actions and Documentation: Coordinate with the Council's Legal Team to prepare warnings, Notices, Acceptable Behavioural Contracts, and Injunctions.
• Resident Visits: Conduct field visits to assess situations, offer support, and collect evidence as needed.
• Court Representation: Prepare cases for court, attend hearings as a witness, and provide support to other witnesses.
• Community Cohesion: Contribute to the Council's community-focused approach, fostering pride and cohesion among residents.

• Experience: Minimum of 2 years' experience managing anti-social behaviour cases within a social housing context.
• Knowledge: Strong understanding of housing issues and ASB legislation.
• Interpersonal Skills: Experience in working with vulnerable individuals or those with complex needs; skilled in managing conflicts and disputes.
• Fieldwork: Ability to conduct extensive fieldwork, including home visits and joint visits with partner agencies.
• Education: 5 GCSEs at grade C or above.
• Other Requirements: A valid driver's license is essential. Familiarity with the QL Housing Management System is preferred.

This position offers the chance to make a meaningful impact in the community, working with a committed team to improve resident welfare and neighbourhood safety.
If you meet these qualifications and are interested in supporting anti-social behaviour management in West Lancashire, please contact Lewis Ashcroft at Service Care Solutions at (url removed) to apply.