Job Description

1.Empower individuals who use the services to be as independent as possible and maximise their potential.

2. Contribute to the protection and safeguarding of people who use our service by contributing to minimising

the level of abuse in care environments. Minimise the effects of abusive behaviour. Contribute to monitoring.

individuals who are at risk from abuse. To report any concern or suspicion or allegation of neglect or harm.

3. To maintain accurate records in accordance with the service standards.

4. Duties of a Senior Care and Housing Support Officer will include:

Providing management cover for the services in the absence of the Extra Care Manager or Team

Support Manager.

Supporting individuals with the development of person-centred Care and Support plans.

Supporting with appraisals and reviewing person centred Care and Support plans.

Supporting Care Staff to deliver a quality care service and maintain good practices that meets the needs

of People who use our services.

Supporting Individuals with health-related issues including the ordering, checking and administration of

prescribed medication.

Working alongside other relevant key agencies

Providing housing related issues including all tenancy support tasks required to support tenants with all

housing support related issues to enable individuals to maintain their tenancy.

Supporting individuals in an emergency.

Working as part of a Team

5. To seek support from other services in emergency/crisis situations.

6. To maintain daily contact with all tenants and to ensure their welfare and safety.

7. To participate as necessary in the assessment, planning and review of individual support and care needs

ensuring where appropriate, the implementation, use and monitoring of assistive technology is considered

to maximise independence.

8. To monitor the effectiveness and appropriateness of care and housing services, liaising with Extra Care

Manager, voluntary and statutory agencies as necessary.

9. To be alert to the needs of individuals and to take appropriate action by ensuring that relevant services are

informed in a timely manner when required.

10. During duty hours, to respond to emergencies, to provide assistance as appropriate and obtain support from

other specialist agencies as necessary, for example doctors, other services.

11. To liaise as appropriate with the Community Alarms Service, ensuring that the Control Centre is informed of

any event which may affect the duties of the Control Centre employees.

12. To ensure that relevant information is available to the Community Alarms service, for example, details of

contacts in emergencies, health conditions etc. to ensure that appropriate relevant information is held which

may assist in the support to tenants.

13. To promote and support the planning and delivery of leisure, recreational and general community based

activities,

14. To meet prospective new tenants as part of the assessment process and to explain the purpose of the

scheme and the facilities available. To contribute to the allocation process within an Extra Care

Scheme

15. To welcome all new tenants, providing them with information on the local area, the social/recreational

facilities that may be provided and introducing them to neighbours.

16. To give guidance to new tenants on the use of any emergency systems, fire, heating, lighting, refuse

disposal, etc. as and when required.

17. To assist on any matters relating to housing management, for example transfers, lettings, repairs reporting,

benefit entitlements and to ensure that monitoring of tenant's flats is undertaken to ensure that tenants

adhere to matters relating to their tenancy agreement.

18. To contribute to ensuring the repair and cleanliness of communal and office facilities by ensuring that any

identified issues are reported via the property maintenance procedure.

19. To contribute to the repair and maintenance and implementation of equipment, such as alarm systems, door

entry systems, fire equipment, as delegated by premise manager including programming and routine testing.

of specific assistive technology equipment. i.e., falls detectors, emergency alert pendants etc.

20. To maintain proper and accurate administrative and financial records as appropriate, for example record of

incidents, personal records as requested.

21. To attend team meetings, training events etc when required. To attend any other meeting deemed

necessary as part of the role or delegated by the Extra care Manager.

22. To fully participate in the planned workforce development programme that has been developed to provide a

structured framework of role related competency for the post holder.

23. To meet with the Extra Care Manager on a regular basis for supervision.

24. To assist in the planning and delivery of the Day Opportunities Service within the establishment.

25. To participate in the operation of the Council's Appraisal Scheme

26. To maintain confidentiality and adhere to Sandwell Metropolitan Borough Council Data protection policy and

procedures

27.To participate in the operation of the Council's Appraisal Scheme.

28.Championing and executing an open culture of Equality, Diversity, and Inclusion (EDI) throughout the council which reflects the council's policy, values, and behaviours.

29.Such other duties as may be appropriate to achieve the objectives of the post to assist the Service Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities, and aptitudes.

30.The post holder must always carry out his/her responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work.

Essential Requirements:
NVQ Level 2 in Care or equivalent.
Minimum of 2 years working with vulnerable adults, adults with disabilities. Adults with dementia.
Knowledge of the Care Standards, and CQC inspection framework.
Good awareness of Extra Care Services both social care and the housing management aspects.

Rate of Pay: 13.69 per hour.
Hours: 30 hours 4 Days. Shifts include Am and PM including Weekends and Bank

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.