Job Description

IT Support Engineer

Contract | €270-€300/day | Dublin

A client of mine is seeking an experienced IT Support Engineer to join their team in Dublin. This role will focus on providing advanced Level 2 and Level 3 support across a variety of Windows and Microsoft 365 technologies, as well as assisting with complex technical projects and system improvements.

Responsibilities:

Provide Level 2 and Level 3 support for Windows environments, including advanced troubleshooting and system management in Active Directory and Office 365.

Diagnose and resolve hardware, software, and networking issues, working closely with internal teams on escalated cases.

Assist with the configuration, deployment, and maintenance of Microsoft 365, Azure, and other cloud-based services.

Lead and participate in IT infrastructure projects, including system upgrades and software deployments.

Document technical solutions, maintain knowledge bases, and provide training for junior staff.

Collaborate with other IT teams to identify opportunities for improvements and automation.Requirements:

5+ years of experience in IT support, with strong expertise in Windows and Microsoft environments.

Advanced proficiency in Active Directory, Office 365, Microsoft Azure, and PowerShell scripting.

Experience working with network security technologies and troubleshooting complex network issues.

Strong communication skills and the ability to lead technical discussions.

Relevant certifications such as Microsoft Certified: Azure Administrator or CompTIA Network+ are highly desirable.If you're an experienced IT Support Engineer seeking a hybrid role with project involvement in Dublin, or if you're interested in exploring other opportunities, please contact Jamie McCaul at Reperio Human Capital to start a conversation today.

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