Job Description

Job Advert: Customer Service Advisor

Location: Northampton

Position: Temporary, Full Time (8 weeks)

Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)

Pay: £11.44 per hour

About the Role:

Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.

As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!

Key Responsibilities:

Responding to customer inquiries via phone, email, or chat

Providing accurate and helpful information to customers

Resolving customer complaints or issues efficiently and professionally

Ensuring all customer interactions are handled with care and respect

Maintaining a high level of product knowledge to assist customers effectively

Updating customer records and processing requests

Ideal Candidate:

Excellent communication skills and a positive attitude

Previous experience in a customer service or call centre environment is desirable

A team player with the ability to work independently

Good problem-solving skills and attention to detail

Ability to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)

A customer-first mindset and a professional approach to every interaction

Why Join Us?

Competitive pay of £11.44 per hour

Full-time temporary position with a chance to develop your skills

A supportive and friendly team environment

Opportunity to work in a fast-paced and varied role

If you are ready to join a customer-focused team and can commit to a temporary role for the next 8 weeks, apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age