Job Description

Our client is seeking an experienced Leasehold Manager to lead and manage its leasehold services, ensuring compliance and providing expert support on Right to Buy and Section 20 consultations. This is a fantastic opportunity to shape leasehold management within a dynamic team, working closely with leaseholders and ensuring adherence to all relevant legislation and regulatory requirements.

The role offers hybrid working and you will be required to be in the office 3 days a week.

The Role
Oversee all aspects of leasehold management, including service charges, lease extensions, and enfranchisements, ensuring transparent and effective service for leaseholders.
Manage the Right to Buy process, guiding applicants through each stage, from initial inquiries to successful sales, and ensuring all RTB policies and procedures are followed.
Lead the Section 20 consultation process for major works and service charge adjustments, ensuring compliance with legal obligations, clear communication with leaseholders, and timely completion of consultations.
Act as the primary point of contact for leaseholders, managing inquiries, resolving disputes, and providing clear and timely communication on all leasehold matters.
Lead and develop a team of leasehold officers, providing guidance and support to deliver high-quality leasehold services.
Monitor budgets related to leasehold services and provide regular reports on financial performance, Right to Buy progress, and Section 20 consultations.

The Ideal Candidate
Proven background in leasehold management, with direct experience in Right to Buy and Section 20 consultation processes.
Strong understanding of leasehold legislation, including the Housing Act, Leasehold Reform Act, and relevant statutory guidance for Right to Buy and Section 20.
Excellent interpersonal skills, able to communicate complex information clearly and manage relationships with leaseholders and other stakeholders.
Strong ability to manage multiple priorities, meet deadlines, and ensure compliance in all leasehold services.
CIH qualifications are desirable, but relevant experience in leasehold management is essential.

What You Need to Do Now
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.

Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.