Job Description

Transformation Lead

Bexley

The Transformation Lead is responsible for leading and delivering the council's transformation agenda, a programme of organisational transformation to deliver the council's agreed future operating model and medium-term financial savings. The role includes the design, development and delivery of change programmes, engagement with service led transformational change, commissioning and oversight of suppliers to support complex change and transformation initiatives. The span of the role encompasses the whole council and interface with external partners where transformation is system wide.

You will manage resources, teams, budgets, and timelines, as well as communicating updates and outcomes to stakeholders across the council, including in public committees. With a strong focus on delivery and accountability you will ensure effective programme governance and maintain arrangements for benefits realisation and a 'whole council' understanding of how corporate and service change programmes in.

Principal accountabilities

Strategy

• Ensure the requirements of the medium-term financial strategy (MTFS) are reflected within change programmes and projects, tracking benefits, savings and financial outcomes.
• To develop and deliver a new target operating model for the Council to enable transformation and meet the requirements of the MTFS.
• With the head of communications, shape and deliver internal communications strategies, plans and priorities associated with the council's transformation, change and improvement agenda.

Implementation

• Lead corporate change management initiatives, including assessing the impact of proposed changes, developing communication plans, and addressing resistance to change.
• Actively collaborate and engage with key stakeholders across all council departments and at all levels of the organisation to gain buy-in for and delivery of the programme.
• Facilitate the effective analysis of data, benchmarking and customer feedback to provide a sound evidence base for recommendations, projects and plans. Ensure best practice is embedded within the council's transformation proposals.

Organisational Control and Development

• To keep under review and develop the structures, procedures and working methods for which the post holder is responsible to ensure an integrated, effective and efficient approach to the delivery of services.
• To ensure that working practices and processes are developed that maximise the use of new technology to ensure efficient and effective delivery of services to residents.