Job Description

Planner

Oldham

6-months fixed term contract

Your new role

Scheduling appointments through IT system currently Castleton Maintain

Ensuring the operative / engineer is fully utilized throughout the day

Arranging follow on appointments for any jobs not completed on first visit.

Closing jobs in the system complete or cancelled as the day unfolds.

Clear critical numbers report daily

Communication with operatives / Engineers on site

Written and verbal communication with MCC / Northwards

Dealing with the repairs chase mailbox

Customer Satisfaction surveys

Work in any workstream as required

Any administration task to support the planning role

Compliance with procedures and processes

Maintain and care for all the property

To wear appropriate clothing / uniform

To ensure areas of work areas left clean and tidy at the end of the day

Liaison with all stakeholders

Material co-ordination

Ensure accurate / timely completion of any relevant documentation

To oversee/assist in the training of new starters as required

Any other reasonable management request What you'll need to succeed  

Excellent organisational skills

Ability to deliver high quality Customer service

Ability to communicate professionally at all levels

Current and Valid Full & Clean UK driving license

Professional attitude and approach to work

Ability to competently operate IT packages eg. MS office What you'll get in return

Pension Scheme

Life Cover equivalent to 1.5 times annual salary

24/7 Employee Assistance Program and access to mental wellbeing app

Employee discount shopping schemes on major brands and retailers

Gym membership discounts 

Cycle to work scheme 

Broad range of learning opportunities, such as professional What you need to do now

If you're interested in this opportunity, please apply through this advert or for further information and a confidential discussion get in touch with Joel Powney on (url removed)

If this job isn't quite right for you but you are looking for a new position, please apply anyway and we will get in touch to discuss our latest opportunities and your next career move